ICUL Service Corporation
March 2013


Educational Opportunities 

Contrary to popular belief, you don’t have to be a sophisticated employer with an elaborate benefits package. There are many relatively simple ideas that can help make a difference in your employee’s morale and productivity. Some topics that will be discussed in the Employee Engagement, Rewards & Recognition QuickBites on March 19 (Session Code: 443) will include: 

  • Building and sustaining a positive culture for employees;
  • Managing employee performance;
  • Designing a total rewards strategy;
  • Recognizing and rewarding employees;
  • Providing development opportunities for employees; and 
  • Striving for employee engagement

Regulatory Update I Webinar (Session Code: 448).  March 19, 2013, 1:00-2:00 p.m. (ET)

Notary Training Webinar (Session Code: 449).  March 21, 2013, 1:00-2:00 p.m. (ET)

One of the keys to fixing real property-secured loans in this economy -- is having the correct tools.  Ten years ago handling "short sale" requests was easy: "No." But in this economy the answer takes more thought. And while some specific rules may vary from state to state, there are a number of factors all creditors should consider before coming to a decision about whether to accept or reject a short sale. During the Short Sales QuickBites on March 26 (Session Code: 445) program, participants will learn the following: 

  • What a "short sale" is and how it works;
  • What effect a short sale has on the credit union's right to collect any unpaid balance;
  • Advantages and disadvantages of accepting a short sale;
  • What factors you should consider before accepting or rejecting a short sale offer;
  • When you should be the one to suggest a short sale; and 
  • Ways to improve the amount you receive through a short sale
Credit unions across the nation have experienced nominal to negative loan growth due to economic conditions that have resulted in high unemployment, increased bankruptcies, and a lack of consumer spending. Successful credit unions must be proactive, not reactive, in their effort to maximize loan growth and profitability while managing risks and minimizing losses. At the 10 Steps to Increase Loan Opportunities QuickBites on March 28 (Session Code: 446), explore a ten-step process that has been proven to increase loan opportunities, profitability, and membership growth in a challenging economy. Discover creative lending strategies, innovative marketing initiatives, and a unique lending program that credit unions can integrate for successful growth!  Participants will:
  • Cultivate a proactive lending philosophy that can lead to more loan opportunities and increased member loyalty! 
  • Discover creative lending and marketing strategies that capture more profitable loans. 
  • Explore a unique lending program that can increase loan opportunities. 
  • Find out how you help members improve their credit score. 
  • Learn what you can do to get your employees enthusiastically engaged to bring in more loan opportunities.
  • Explore ways you can strengthen relationships with your members to capture more loans!

The Share Member Accounts Webinar on March 28 (Session Code: 450) will discuss basic credit union share accounts. Including membership requirements, account terms and issues that most credit union account agreements do not adequately address, with recommendations to address those issues. It will also include joint accounts and beneficiaries. Plus basic TIS requirements, Funds Availability and Reg. E issues that should be addressed in account agreements.

Bank Secrecy Act training is available on demand! 
The Bank Secrecy Act requires that all frontline personnel be trained on money laundering and the responsibilities of the financial institutions on currency reporting and suspicious activity every year. See the ICUL education calendar for the schedule of BSA on demand training and all QuickBites and Telecourses.

Also available on demand: Financial Exploitation of the Elderly. Elder abuse training – regarding financial exploitation of the elderly -- is now required for employees and officers with direct customer contact. Examiners are collecting information about your credit union’s training on this subject, as IDFPR is required to report training data on a bi-annual basis.  This QuickBite will meet the training requirements and will cover:  

  • Terminology; 
  • Illinois statutory protections;
  • Recognizing the indicators of financial exploitation;
  • Some of the common perpetrators of financial exploitation; 
  • Financial record confidentiality and exceptions; 
  • Where to report when a confidentiality exception applies; 
  • Suspicious Activity Reports/narratives/confidentiality;  and
  • Training and record-keeping requirements for current employees and new hires.

All credit unions face situations where only they have an opportunity to witness suspected exploitation. Participate in this QuickBite to learn the common indicators and the actions you can take.


Play it again! The audio archive of all QuickBites and telecourses is 60 days with paid registrations for most sessions. Whether you were unavailable for the scheduled date and time of a particular call or just want to hear the session again, you will have 24/7 access for the entire 60 days after the scheduled session. This feature enhances the value of audio training and is included for no additional charge. The audio archive link will be activated within 48 hours of the live event.


For a complete calendar of all Educational offerings, please click here.

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