ICUL Service Corporation

CUNA's National Certificate Programs

An excellent training tool to use as self-study, or to augment your present training materials. Great resource for staff to learn to cross sell credit union products and services.

All books are credit union specific and easy to understand. Eliminates the inconvience and expense of traveling to programs or workshops.

CUNA CPD administers the program and takes care of all the details involved with your participation in the Certificate programs.

The Certification Programs offer many unique benefits:

  • Students proceed at their own pace and schedule
  • Training materials cover areas critical to the individuals success
  • Each program includes testing to confirm comprehension and measure students learning.
  • Training materials serve as permanent references
  • Students can earn national recognition.

The STAR program offers training in general credit union operations, as well as supplementary programs in accounting, loans, consumer and advanced lending, member relations and sales.  AUDIENCE: FRONT LINE STAFF, MS REPS AND ALL OTHER STAFF.

Click here for a downloadable STAR Brochure (PDF)
Note: The certificate brochures are in PDF format, which requires Adobe Acrobat Reader.  Acrobat Reader is free software available online via the Adobe Web site.  If you do not have it, click here.

   The MERIT program offers a complete guide to management training. This training tool develops leadership skills and focuses on key issues facing credit union managers. Teamwork, conflict resolution, managing employee performance and training are some of the many topics covered.  AUDIENCE: MANAGERS, MID-MANAGERS, SUPERVISORS, NEW MANAGERS

Click here for a downloadable MERIT Brochure (PDF)



The VAP program is designed to meet the educational needs of both new and experienced volunteers. Topics include basic philosophy, financial information, succession planning, bankruptcy and financial management.  AUDIENCE: BOARD OF DIRECTORS, VOLUNTEERS.  The VLP program provides professional training for volunteers who contribute the skills from their business backgrounds and life experiences to guide credit unions in serving their members.  AUDIENCE: BOARD OF DIRECTORS, VOLUNTEERS

Click here for downloadable VAP/VLP Brochure (PDF)

The certificate programs are available on-line through CUNA via CPDOnline.  Ensure your staff is getting the knowledge and training they need for their specific job duties with CPDOnline credit union courses and exams.  

Click here for a downloadable brochure (PDF)

For more information
Contact CUNA CPD at (800) 356-9655, ext. 4072 or  for more information about the certificate programs.

Our Mission: To Serve You