Keep Your Eye on the Ball!" in 2012 

 

 

Month
	Session	Affiliates $6M & above	Affiliates Below $6M	Location	Session #
January	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	401
	BSA On Demand	$100	$100	Audio Archive	402
5	Evaluating the Teen Market	$100	$100	QB Telephone	403
11	Employee Headaches? Pain Relief for Supervisors	$169	$169	TC Telephone	404
12	Essentials Rules for a CU Web Presence that wins	$100	$100	QB Telephone	406
17	Member Investment & Insurance Solutions	$169	$169	*MCUL Webinar	407
18	The How and Wow of Customer Service	$100	$100	QB Telephone	408
19	Preparing Frontline Staff for Robbery response	$169	$169	* MCUL Webinar	409
24	Concentrating on Concentration Risks	$169	$169	*MCUL Webinar	410
25	Top 12 Collection Tips	$100	$100	QB Telephone	411
25	IRA Essentials	$169/$144	$149/$124	F2F Naperville, IL	412
26	IRA Advanced	$169/$144	$149/$124	F2F Naperville, IL	413
26	Can They Really Garnish My Social Security?	$169	$169	*MCUL Webinar	414
31	Changing Demographics & How this Affects Your CU	$100	$100	QB Telephone	416
February
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	417
	BSA On Demand	$100	$100	Audio Archive	418
2	IRA Essentials	$169	$169	TC Telephone	419
7	The Ins & Outs of Paid Advertising on the Internet	$100	$100	QB Telephone	421
11/14	Western States Volunteer Conference	$$$	$$$	Las Vegas	422
9	Tips to Managing Interest Rate Risks	$169	$169	*MCUL Webinar	423
14	Generating New Fees in Today's Climate	$169	$169	*MCUL Webinar	424
15	Introduction to Lender Flood Compliance	$100	$100	QB Telephone	426
16	Getting Serious About Remote Deposits	$169	$169	*MCUL Webinar	427
21	Troubled Debt Restructuring	$169	$169	*MCUL Webinar	431
22	Internet Lending	$100	$100	QB Telephone	428
23	Online Banking Risks	$100	$100	QB Telephone	429
28	IME Network	$$$	$$$	F2F Naperville, IL	697
28	Robbery-Premise & Building Security	$100	$100	QB Telephone	430
March
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	436
	BSA On Demand	$100	$100	Audio Archive	437
2	IFOE Network	$$$	$$$	F2F Naperville, IL	696
6	Mitigating Plastic Card Fraud	$100	$100	QB Telephone	438
8	Reg CC	$169	$169	TC Telephone	439
9	QLN Network	$$$	$$$	F2F Naperville, IL	699
13	How to Improve Your Member Retention	$100	$100	QB Telephone	441
15	Lending Strategies: More Loan Opportunities (**90 Minutes)	$100	$100	QB Telephone	442
20	Regulatory Update I Update	$169	$169	*MCUL Webinar	443
21	Unclaimed Property-Issues You Need to Know	$100	$100	QB Telephone	444
22	Fee Comparisons:  Bank vs. Credit Unions	$169	$169	*MCUL Webinar	445
29	Courting Boomer Members: A Key Business Strategy	$100	$100	QB Telephone	446
April
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	456
	BSA On Demand	$100	$100	Audio Archive	457
3	Teller Regs	$169	$169	TC Telephone	458
5	Cross Selling	$100	$100	QB Telephone	459
10	Bankruptcy	$100	$100	QB Telephone	460
12	You Know You are a Bully if……	$169	$169	*MCUL Webinar	461
18	Mobile Marketing with QR Codes	$100	$100	QB Telephone	462
19	New Products to Serve Members &  Generate Income	$169	$169	*MCUL Webinar	463
24	Business Development: In It to Win It	$100	$100	QB Telephone	464
26	Turning Around Member Complaints	$169	$169	* MCUL Webinar	465
26-28	82nd Annual Convention	$$$$	$$$$	Schaumburg	106
May
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	466
	BSA On Demand	$100	$100	Audio Archive	467
1	Helping Members Improve Credit Scores	$169	$169	TC Telephone	468
3	Safe Deposit Boxes:  The Fundamentals	$100	$100	QB Telephone	469
10	Sales Culture Revolution	$100	$100	QB Telephone	471
15	Trust Accounts	$100	$100	QB Telephone	472
16	Collections	$169/$144	$149/$124	F2F Naperville, IL	473
17	Bankruptcy	$169/$144	$149/$124	F2F Naperville, IL	474
17	Financial Literacy for Board Members	$169	$169	*MCUL Webinar	475
23	Coaching to Gen Y	$100	$100	QB Telephone	476
31	Reg E/EFTs	$100	$100	QB Telephone	477
June
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	481
	BSA On Demand	$100	$100	Audio Archive	482
5	Fair Labor Standards Update	$100	$100	QB Telephones	483
5 - 6	CEO Summit	$$$	$$$	F2F Naperville, IL	484
7	Teller Skills	$169	$169	TC Telephone	485
12	Kid's Stuff - Minor Accounts	$100	$100	QB Telephone	486
14	Protecting Members From Elder Fraud	$169	$169	*MCUL Webinar	487
17-20	America's CU Conference	$$$	$$$	F2F San Diego, CA	488
19	What Board Members Need to Know	$169	$169	*MCUL Webinar	490
20	Reg Z Update	$100	$100	QB Telephone	491
26	We Love Loans	$100	$100	QB Telephone	492
28	Negotiating Skills to Capture Higher Rates & Fees	$169	$169	TC Telephone	493
July
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	601
	BSA On Demand	$100	$100	Audio Archive	602
2	Generational Differences - Effectively Working Together	$100	$100	QB Telephone	603
10	Direct Lending - Seven Must Haves	$100	$100	QB Telephone	604
12	New SEGs, New Members, New Growth	$169	$169	TC Telephone	605
16	Wrigley Experience - TBD	$$$	$$$	F2F Chicago, IL	606
18	Due Diligence-Interacting w/ Your Members	$100	$100	QB Telephone	607
26	Why Y? - Tactics to Reach Gen Y	$100	$100	QB Telephone	608
31	Digital Wallet: The Future of Mobile Payments & What it Means to CUs	$100	$100	QB Telephone	609
August
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	616
	BSA On Demand	$100	$100	Audio Archive	617
2	ALM: 11 Key Ratios You Should Know	$169	$169	TC Telephone	618
7	How to Write Great Copy:  Tips for Snappy Advertising	$169	$169	*MCUL Webinar	619
7/8	Small Asset Size Conference	$$$	$$$	F2F Naperville, IL	620
8	Check Fraud	$100	$100	QB Telephone	621
9	Strategies to Boost Your ROA	$169	$169	*MCUL Webinar	622
14	Decedent Accounts	$100	$100	QB Telephone	623
16	Compliance Information for Branch Managers	$169	$169	*MCUL Webinar	624
21	Conducting & Evaluating Consumer Reports for Employment Purposes	$100	$100	QB Telephone	625
22-23	Chapter Leaders' Conference	$$$	$$$	F2F Tinley Park, IL	626
23	Mobile Banking:  The Wave of the Future	$169	$169	*MCUL Webinar	627
28	Marketing with a Click and a Smile	$100	$100	QB Telephone	628
30	Basic Consumer Lending	$100	$100	TC Telephone	629
September
	Preventing Financial Exploitation of the Elderly	$100	$100	Audio Archive	631
	BSA On Demand	$100	$100	Audio Archive	632
4	BSA for Frontline Staff	$169	$169	*MCUL Webinar	633
5	Increased Loans - New CU Loan Officer Training	$100	$100	QB Telephone	634
6	Credit Union Star Wars:  Technology Strategy & Planning	$169	$169	*MCUL Webinar	635
11	Credit Union Thrival Strategies for a Slow Economy	$100	$100	QB Telephone	636
12/13	CUES IL Conference	$$$	$$$	IL Western Suburbs	637
14	QLN Network	$$$	$$$	F2F Naperville, IL	699
18	Starting a Youth Program on a Shoestring Budget	$100	$100	QB Telephone	638
20	Building a Successful Regulatory Compliance Program	$100	$100	QB Telephone	639
25	Verifying Borrower Income Using Tax Return	$169	$169	*MCUL Webinar	640
25	IME Network	$$$	$$$	F2F Naperville, IL	697
26	Account Administration (PM Session)	$169	$169	TC Telephone	642
27	BSA for Volunteers	$169	$169	*MCUL Webinar	643
October
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	644
	BSA On Demand	$100	$100	Audio Archive	645
4	Collections Series (Beginner)	$169	$169	*MCUL Webinar	647
5/6	Attorneys' Conference	$$$	$$$	IL Western Suburbs	648
9	BSA for Management/CEO	$169	$169	*MCUL Webinar	649
10	Telephone Skills to Develop CU Relationships	$100	$100	QB Telephone	650
11	Collections Series (Intermediate)	$169	$169	*MCUL Webinar	651
12	Notary Public Training	$100	$100	QB Telephone	646
14-17	Call Center Conference	$$$	$$$	F2F Las Vegas	652
15	Loan Interviewing & Sales Skills	$169	$169	TC Telephone	653
17	Documenting & Disciplining Employees	$100	$100	QB Telephone	654
18	Collections Services (Advanced)	$169	$169	*MCUL Webinar	655
23	Current Internet Marketing Vehicles	$100	$100	QB Telephone	656
25	Cyber Tracking & Collections Techniques	$100	$100	TC Telephone	657
26	IFOE Network	$$$	$$$	F2F Naperville, IL	696
30	Regulatory Update II	$169	$169	*MCUL Webinar	658
31	15 Worse Security Mistakes	$100	$100	QB Telephone	659
November
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	661
	BSA On Demand	$100	$100	Audio Archive	662
6	Business Development Fundamentals	$100	$100	QB Telephone	663
8	ACH Exception Handling:  Returns, Rehearsals, NOC's & More	$169	$169	TC Telephone	664
13	Top Seven Secrets for Media Damage Control	$169	$169	*MCUL Webinar	665
15	Servicemembers Civil Relief Act (SCRA)	$100	$100	QB Telephone	667
20	The Member is Always Right - NOT!	$100	$100	QB Telephone	668
27	Data Leaks Happen:  Are You Prepared?	$169	$169	*MCUL Webinar	669
28	Website Compliance	$100	$100	QB Telephone	670
December
	Preventing Financial Exploitation of the Elderly (on demand)	$100	$100	Audio Archive	676
	BSA On Demand	$100	$100	Audio Archive	677
3	Effective Variable Pay Lending Strategies	$100	$100	QB Telephone	678
5	Annual Compliance Update	$169/$144	$149/$144	F2F Naperville, IL	679
11	Annual Compliance Update - IL Only	$169	$169	TC Telephone	680
13	Annual Compliance Update - Downstate	$169/$144	$149/$144	Location TBD	684
13	Data Breaches	$100	$100	QB Telephone	681
19	Effective Listening Skills	$100	$100	QB Telephone	682
28	Network Security Updates	$100	$100	QB Telephone	683

 

* indicates a 90 minute webinar co-sponsored with the Michigan Credit Union League.  For more information and to register, go to: http://www.mcul.org/Illinois_Credit_Union_League_2910.html

"Play It Again" - Audio Archive!
Scheduling Conflicts? Staffing Issues? Absent Employee?  Take advantage of our audio archives included free with each registration.  It’s now available for 30 days after activation!  All you need is a computer with Internet access, speakers or a headset.  Starting with 2012, this will be expanded to 60 days of access.

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 ICU Foundation Scholarships are available to attend educational sessions.  Click on the Foundation logo for more information and/or to access online scholarship applications.

If you wish to receive information on all the latest ICUL educational offerings, promotions, and special e-discounts, send your email address to cheryl.washington@ilcusys.org.  ICUL Education Department, PO Box 3107, Naperville, IL 60563 - 800-942-7124 or FAX 630-983-3212.  Most telephone sessions include the audio archive feature which is available for 30 days after session is completed.  Dates, Locations, Topics are subject to change.