JOB OPPORTUNITIES

Classifieds

EMPLOYMENT REFERRAL SERVICES. The League acts only as a clearing house for these listings and cannot assume responsibility for the validity of the description. Free advertising space is available to member credit unions only. Please be advised that the League no longer produces the Classifieds in hard copy form. Please e-mail ads to William Wille or Sarah Eigel. Ads will run for ONE MONTH ONLY from the date of the posting. If you wish to re-run an ad, please be sure to resubmit your request. For questions, please call the League's Human Resources Department at (630) 983-3191.

In an effort to assist our member credit unions seeking job applicants, ICUL is providing additional information about several online job resources. First, the ICUL Job Board by CreditUnionboard.com enables employers to post jobs and search through over 135,000 industry resumes. The Job board packages that are available offer members unlimited access to resumes and unlimited job postings capabilities. Job seekers can post resumes and search jobs for free. Through our partnership, ICUL members will receive an exclusive discount of up to 20 percent off on select ICUL job board packages. To proceed to the ICUL Job Board, click here.

In addition, in order to further broaden the pool for those seeking job applicants, we have several additional suggestions, including Career One Stop, NACElink, The Illinois Job Bank and CUNA. Click here for more information.

Account Services Operations, Assistant Manager (posted 05/15/13)
Location: Vernon Hills
Description: Assist manager in achieving account services department business objectives. Serve as a primary resource and coach for the Account Services team.

Supervise, train, and coach team employees in all operations and attainment of Account Services department and individual goals.
Execute performance reviews and development plan discussion with subordinate staff.
Work with Manager to develop and execute a plan consistent with Account Services and Credit Union goals.
Participate on teams and work on projects as assigned.
Monitor and manage member feedback through the Satmetrix system on the share side. Use the system to identify trends, coach staff, and improve NPS.
Oversee day-to-day processing including ACH, Wires, Remote Deposit, File Maintenance, Mail Deposits, Share Drafts, and any additional processes added to the area.
Maintain a high level of motivation within the department by designing and executing daily operational staffing.
Additional duties, as assigned.

Requirements:

BA or equivalent work experience preferred.
Minimum 3+ years operations background.
Demonstrated leadership and coaching skills.
High level of knowledge on products and services offered by financial institutions.

To apply, please visit www.bcu.org and click on “careers” to submit your resume.

Branch Operations - DesPlaines and Naperville (posted 04/05/13)
HealthCare Associates Credit Union, a growing $259 million financial institution has an opportunity for an experienced Branch Manager to join our team in Des Plaines or Naperville. This positions will have the overall responsibility of ensuring the successful operation of the branch and being actively and productively involved in all aspects of branch operations. This will include, but is not limited to, being an ambassador for the credit union, managing and coaching branch staff, ensuring all policies and procedures are being adhered to, attracting and building new business, solidifying and strengthening existing relationships, fostering a sales and service culture and the processing of member transactions.

Qualified candidates will have the following requirements:

College degree or equivalent educational or work experience;
3-years underwriting experience in consumer loans;
3-years of successful direct supervisory experience in a financial institution;
Knowledge of Federal and State laws and regulations governing consumer banking;
Ability to communicate effectively via a written and oral medium;
Excellent interpersonal skills;
Ability to manage multiple projects simultaneously;
Strong computer software knowledge, i.e. Word and Excel

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits. Applications may be completed in person between 8:30 a.m. and 4:00 p.m. Monday through Friday. Resumes, including salary history, may be mailed or emailed to: Human Resources Department, HealthCare Associates Credit Union, 1151 E Warrenville Road, Naperville, IL 60563; Email: resume@hacu.org; Fax: 630-717-4703; Equal opportunity employer m/f

Business Analyst, Senior (posted 04/22/13)
Location: Corporate office in Vernon Hills, IL
Partner with department leaders and staff to formulate and deliver exceptional business value by way of process change and project delivery. Through collaboration, discovery, and analysis understand, propose and aid in implementation of improvements to organizational projects, processes, products, and services. Review, analyze, and evaluate business systems and user needs. Document requirements, define scope and objectives, and formulate systems to parallel business strategies. May provide consultations on complex projects and is considered to be the top level contributor/specialist. A wide degree of creativity and latitude is expected. Typically reports to a manger of head of a unit/department.

Business analysis including working in project teams, negotiating with vendors and end users, and creating programming-ready artifacts.
Participate on multiple projects and teams simultaneously consisting of both internal employees and consultants/contractors both on-site and off-site while fostering a cohesive and productive work environment.
Work in a dynamic, collaborative, transparent manner.
Facilitate and lead meetings that generate ideas and content for solutions.
Orchestrate the collaboration between Product Owner, business sponsors, subject matter experts, designers, QA and development groups by removing roadblocks and fostering communication.
Contribute in organizational transformation solutioning and execution.
Mentor and evangelize Agile best practices

Requirements:

Proficiency with Agile Methods, Extreme Programming, and Rapid/Automated Testing techniques;
Strong analytical skills, people skills and documentation skills;
Comprehensive experience with productivity enhancing application development, technology, testing, and automation tools and methods;
Bachelor's degree with systems experience required;
Minimum 10 years business analysis or related experience required;
Requires technical creativity and a strong understanding of information technology;
Solid understanding of the role of business/functions supported;
Exceptional problem solving skills;
A comprehensive enterprise-wide view and understanding of business processes and drivers obtained through working experience;
Ability to keep the long-term solution in focus and plan for risk;
Demonstrated experience working successfully with teams to deliver software;
Experience prioritizing competing demands and obtaining buy-in from stakeholders;
Demonstrated ability to manage and resolve conflict with stakeholders;
Strong facilitation experience;
Demonstrated ability to understand and explain issues from both a technical and a business functional point of view;
Openness to contradictory opinions and flexibility in thinking;
Experience with modeling business processes utilizing a variety of tools and techniques;
Experience in mentoring and executing Agile Delivery best practices

To apply, applicants need to go to www.bcu.org and click on “careers” to submit their resume.

Call Center Rep II (posted 04/24/13)
NuMark Credit Union in Joliet, Illinois is looking for a Call Center Rep II. High School Diploma required. Two year’s experience with NuMark Credit Union preferred. Call Center Representatives (CCR) must have possess strong interpersonal and communication skills and must be able to understand and explain all credit union programs and services. This high contact position requires the ability to communicate effectively with prospective and current members. The CCR must understand disclosure information and be able to explain the requirements related to Truth-In Savings. Should have a familiarity with PCs and an aptitude for learning information related to the needs of the position. Highly energetic and motivated individual. Is goal orientated and results orientated. Is motivated by the opportunity to earn monetary rewards and works well in an environment that supports this philosophy. Strives to accomplish all assigned tasks in a timely manner.

Responsibilities:

Able to accurately and efficiently answer Call Center phones; professionally and courteously greets, cross-sells, NCU products and services; build a rapport with members and potential members; and closes conversation.
Maintains member confidentially at all times.
Serves as an”Information Center” for member inquiries via the telephone. Is knowledgeable about all deposit, special account and various NCU programs. Fully explains features and benefits in accordance with NCU policy, standard procedures and regulations.
Provide members with account related information (account balances, account history, check clearings, etc.) verifies account ownership, regularly verifies member address, phone numbers, email address, etc.
Orders new checks, copies of share drafts, and Stop Payment orders and statement copies. Assists members with issues related to their NCU checking accounts.
Maintains inventory of all department forms and supplies at work station.
Works closely and cooperatively with other Credit Union departments and branches in a team approach to fulfilling the Credit Union’s service quality standards.
Develops sound solutions and is capable of on-the-spot decisions which complement the need for efficient, accurate, and appropriate member service.
Accurately performs data entry as necessary.
Able to take loan applications and approve for members who have platinum credit as per the guidelines established by the Vice President of Lending. Forward approved loan documents to the Lending Department for final processing.
Responsible for compliance to all BSA policies, procedures and regulations within area of responsibility.

NuMark Credit Union is an EOE and offers full benefits. Please fax your resume to 815 729-3228.

Collections, Director of (posted 04/29/13)
Location: Vernon Hills
Description: Direct the collection staff, systems, partners, processes and strategies to achieve stated delinquency and net charge-off goals.

Responsible for achieving agreed upon delinquency and net charge-off goals.
Continuously analyze, develop department strategies, recommend changes and uphold operational standards to optimize performance.
Periodically review delinquent loans to ensure correct procedures/strategies are being followed and quality service is being given to members.
Recommend, review and submit accounts to be charged-off to provision for loan loss.
Responsible for leading, training, developing and aligning staff.
Responsible for the department annual operating budget.
Ensure department talent management objectives are achieved, including employee development plans, development of organizational bench strength, and performance management processes.
Understand and comply with credit union policies and procedures and related laws and regulations.
Manage outside vendor performance, including attorneys, brokers and agencies.
Analyze delinquency numbers and credit risk management tools to anticipate future trends and plan strategies and tactics necessary.

Requirements:

Five years of progressive collections management and/or related experience and proven collection results.
College degree required.
Thorough knowledge of collection, repossession, bankruptcy and foreclosure laws and procedures.
Advanced consumer loan product knowledge.
Accomplished communication, problem solving, and leadership skills.
Proven ability to lead and motivate staff

To apply, please visit www.bcu.org and click on “careers” to submit your resume.

Dealer Relations Representative - Northwest Suburbs (posted 04/22/13)
As a leader in the credit union industry, we are a dynamic company with growth opportunities. Our membership base consists of ComEd, Northwestern Memorial Hospital, and Northwestern University, as well as a 12-county community charter. We are currently seeking a Dealer Relations Representative to cultivate and enhance existing relationships with auto dealerships in our Indirect Loan Program. This position also develops new dealership business – ultimately increasing loan volume for the credit union. Secondary responsibilities include supporting other business development activities and events at the credit union. A qualified candidate should have 2+ years of consumer sales experience -auto dealer experience. Previous business development experience is highly preferred. Solid computer, outside sales, presentation and communication skills are required. You should have a valid driver’s license, a reliable vehicle, and the ability to travel between Rockford, Freeport and the Chicagoland area. Bilingual (English/Spanish) is a plus. Please be advised that First Northern Credit Union conducts background checks for all positions. We offer competitive salary, an incentive package, health insurance, and 401k. If you are interested in this employment opportunity please send resume to Careers2013@fncu.org. EOE Drug-free environment M/F/D/V.

Financial Services Advisor (posted 05/15/13)
Company: Great Lakes Credit Union
Job Location(s): North Chicago, IL
Start Date: ASAP
Employment Term: Regular
Employment Type: Part Time
Hours per Week: 35
Work Hours (i.e. shift): 1st Shift, Mon-Sat
Salary/Benefit Notes: Great Lakes Credit Union offers a generous benefit package for both full time and part time employees. It includes medical, dental and vision insurance; free life and disability; 401k with company match after 6 months; performance incentives, tuition reimbursement, and more. To learn more about Great Lakes Credit Union, go to www.glcu.org.
Required Education: High School or Equivalent
Required Experience: 1 to 20+ years
Required Security Clearance: None
Related Categories: Banking - General, Sales - Inside, Customer Service - General

Position Description
Job Responsibilities:

Provide service to members and potential members.
Open new member accounts, including individual and business savings, checking, IRAs, and money markets.
Analyze member needs and refer credit union products that will meet their needs and help them achieve financial security.
Conduct loan interviews, review credit reports, and collect all relevant information to process loans.
Research and respond to members' questions and concerns.
Meet and exceed established member service and sales goals.
Provide support to teller department as needed.

Knowledge, Skills and Abilities:

Strong customer service skills.
Excellent communication skills.
Ability to understand and explain a variety of financial institution products and services, including on-line banking products.
Ability to read and interpret a credit report.
Excellent organizational skills and a high level of accuracy.
Education/Experience Required:
Preference will be given to candidates with prior work experience in a credit union or bank.
High school diploma or equivalent.
Prefer 1-3 years work experience in a financial institution.
At least 3 years of customer service experience.
At least 1 year of sales experience.

The successful applicant must clear a criminal records check, have a good credit report, and be bondable.

Help Desk Coordinator (posted 05/15/13)
Company: Great Lakes Credit Union
Job Location(s): Naperville, IL
Start Date: ASAP
Employment Term: Regular
Employment Type: Full Time
Hours per Week: 40
Work Hours (i.e. shift): 1st Shift
Required Education: Some College
Required Experience: 2 to 20+ years
Required Security Clearance: None
Related Categories: IT - General, IT - Networking, IT - Operations and Support

Position Description

Job Duties and Responsibilities

Provide 1st/2nd line of support for PCs, laptops, iPads, server hardware, desktop software, printers, peripherals, biometrics, logon IDs, phones, and security breaches.
Provide back up for 1st line support for servers and network outages.
Build PCs, install printers, specialty hardware and software.
Clean date from used equipment and prepare for re-sale or recycling.
Log problem calls in to Track It ticketing system.
Research problems, contact vendors if necessary. Create document of problems and their solutions.
Create production interruption reports, update problem logs and communicate progress/results with those affected.
Maintain equpment and supplies inventory records.
Knowledge, Skills and Abilities
Knowledge of Microsoft Outlook, XP, network administration and data back up and recovery.
Knowledge of PCs, laptops, iPads, server hardware, peripherals and desktop software.
Solid analytic and problem solving skills.
Ability to provide excellent customer service to users; strong communication and organizational skills.
Ability to build and maintain strong working relationships with users and department management.

Experience/Education:

Prefer minimum of Associates Degree in Information Systems or equivalent work experience.
Minimum of 2 years experience int he support of PCs, peripheral hardware and desktop software.
Minimum of 1 year experience in the operation and maintenance of local are network.
Preference will be given to candidates with LAN network administrator certification (Novell, Microsoft, or CompTIA)/

Lending, Vice President (posted 05/21/13)
Job Description Role: To direct and coordinate all lending activities within the credit union, insuring compliance with credit union lending policy; assist in development of lending policy; manage lending activity to meet credit union goals and objectives.

Major Duties and Responsibilities:

Directs and monitors lending and collection operations for the entire credit union to ensure that the credit union meets established goals and objectives with respect to lending.

Monitors product delivery and quality and takes action to resolve problems.

Chairs loan committee. Arranges for loan applications to go to the loan committee.

Provides an overview and recommendations for the committee.

Develops, proposes, gains acceptance for and implements lending program policy and strategy; leads activity related to new product development with respect to lending programs.

Prepares department scheduling, periodic loan department updates, and periodic reports for management's financial and operational reports including; new loan report, loan officer statistical report, consumer potential problem reports.

Participates in establishment of annual department budget and monitors performance to budget throughout the year; establishes annual sales goals (in conjunction with marketing) for lending programs and initiates action to achieve established goals.

Examines, evaluates, authorizes or recommends approval of member applications for consumer loans, indirect loans, and real estate loans.

Serves as a member of the Asset/Liability Committee to develop operating procedures that assure the credit union maintains sufficient levels of capital, liquidity and pricing spreads.

Analyzes loan data reports for any corrective action.

Insures the credit union is in compliance with all lending regulations; develops procedural changes as compliance requires or new programs demand.

Performs other job related duties as assigned.

Expectations:

To direct and monitor lending operations for the credit union. Ensure the credit union meets established goals and objectives.
To chair credit committee. To provide overview and recommendations for the committee.
To propose, develop and implement lending program policy and strategy. To lead activity related to new product development with respect to lending programs.
To prepare department scheduling, periodic loan department updates. new loan reports, asset/liability report, potential problem loans reports.
To participate in establishment of annual department budget. To monitor performance to budget throughout the year; to establish annual sales goals for lending programs and initiate action to achieve prescribed goals.
To examine, evaluate, authorize, or recommend approval for consumer and real estate loans and lines of credit.
To serve as a member of the Asset/Liability Committee to develop operating procedures that assure the credit union maintains sufficient levels of capital, liquidity, and pricing spreads.
To analyze loan data reports for any corrective action. To insure the credit union is in compliance with all lending regulations; develop procedural changes as compliance requires or as new programs demand.

Requirements:

Experience: Five years to ten years of similar or related experience.

Education: A college degree.

Interpersonal Skills: The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.

Other Skills: Must have in-depth understanding of and ability to interpret regulations affecting lending programs. Extensive knowledge of consumer and real estate lending practices and procedures as well as collection practices and procedures. Should be able to run spreadsheet and word processing software.

To Apply: Interested candidates to submit resume and compensation requirements via fax, mail, or e-mail to Human Resources: Fax: 847-543-1063; Mail: 1313 Skokie Highway, Gurnee, IL 60031; E-mail: Humanresources@ctcu.org; Application available at www.ctcu.org.

Marketing Executive - Ottawa (posted 05/21/13)
We are looking for a motivated Marketing professional who enjoys working with people in a quality service environment. We offer an extensive fringe package and wage commensurate with experience.

Qualification Preferred:

Bachelor’s Degree OR 5+ years equivalent Marketing experience.
Experience in print, broadcast and electronic media advertising.
Experience in development and maintenance of marketing and public relation plans/budgets.
Excellent written and verbal communication skills

Send resume to: Financial Plus Credit Union, Sebby Van Hoozer, 800 Chestnut Street, Ottawa, IL 61350.

Marketing Coordinator, part-time (posted 05/06/13)
Premier Credit Union is seeking a Part-time Marketing Coordinator based in our Palatine office. Premier CU is a not-for-profit cooperative serving the financial needs of local school district employees, various select employee groups, and community residents. Premier CU has branch locations in Palatine, Northbrook, and Schaumburg,

Qualifications include:

Strong working knowledge of Excel, Word, and Adobe Photoshop.
Experience with MCIF/database marketing programs preferred.
Excellent writing skills required for managing website content, drafting print materials & and eCommunications.
Must be comfortable speaking to large groups.
Must be attentive to detail and well organized.
The ability to organize and prioritize numerous assignments.

Position is located in our Palatine Corporate office. Hours are flexible, with average hours of 20- 24 hours per week. This position is ideal for an experienced marketer looking for flexible work schedule. Qualified candidates please email resume to: jtucker@mycu.org or fax to Attn: HR Department at 847-496-1635. No phone calls please.

Member Service Representative (posted 05/24/13)
HealthCare Associates Credit Union, a growing $266 million financial institution has an opportunity for a Member Services Representative to join our team at our Winfield location. This position will have the overall responsibility of helping our members achieve their financial goals by delivering outstanding service to both internal and external members. A key component of this service is to identify the financial needs of each member and recommend an appropriate quality financial solution. In addition, this position will have the overall responsibility of providing the members with accurate, efficient, and courteous service focusing on the following: opening of new accounts; maintaining member records; responding to member’s needs; processing member transactions through the mail, by phone, or in person and accurately balancing work.

Qualified candidates will have the following requirements:

High school diploma or equivalent
Prior financial institution experience helpful, but not necessary
Ability to multi-task and work in a fast paced environment
Ability to work cooperatively with other staff to maintain a team work environment
Basic math skills necessary for balancing and cash handling; working knowledge of computer applications
Ability to communicate well with the members, as well as, a strong desire to help the members with their financial needs

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits. Resumes, including salary history, may be mailed or emailed to: Human Resources Department, HealthCare Associates Credit Union, 27W460A Chicago Avenue, Ste. B, Winfield, IL 60190; Email: resume@hacu.org; Fax: 630.681.8378; Equal opportunity employer m/f

Member Service Representative (posted 05/15/13)
Illiana Financial Credit Union, based in Calumet City, IL is seeking a full-time Member Service Representative. Illiana Financial has four locations in Illinois that service 20,000 members. We are searching for an energetic and trustworthy individual who possesses a strong work ethic, and a professional demeanor to perform teller duties.

Requirements and Qualifications:

Ability to communicate effectively with members while maintaining a standard of courtesy and professionalism.
Must have ability to maintain/ develop customer relationships with current and prospective members and identify customer needs.
Provides timely and efficient service while maintaining accuracy during member transactions.
Ability to effectively provide, or direct current and prospective members to sufficient information to fulfill any inquiries.
Remain updated on current laws and regulations governing credit unions and ensure the confidentiality of member information.
Eagerness to learn and become a member of a team.
Must have prior cash handling experience.
Prior teller experience preferred.
Computer literate.
Loan experience and Bilingual is a plus.

Qualified candidates may send their resume to HR@illiana.org or apply online at www.illiana.org/about/Careers.cfm.

Mortgage Loan Officer (posted 04/22/13)
CU/America, a mortgage CUSO serving the Illinois marketplace, is seeking a mortgage professional to join our organization. The successful candidate will have a minimum of three years of successful performance originating mortgage loans. Knowledge of conventional and government guidelines is required. Candidate must possess excellent communication skills, strong sales ability, and a strong service disposition.

Qualified candidate will possess:

Expert knowledge of all applicable laws and regulations;
Ability to effectively communicate with processing and closing staff;
Ability to manage a pipeline of prospective borrowers;
Analytical skills to qualify borrowers to for appropriate loan product;
Strong computer software knowledge, including loan origination software;
Teamwork and customer service skills are a must;
Professional and effective interpersonal skills

CU/America offers a competitive salary, and a complete benefits package. Interested candidates should submit their resume and qualifications to: jhaley@cuamerica.com.

Network Analyst (posted 05/15/13)
Company: Great Lakes Credit Union
Job Location(s): North Chicago, IL
Start Date: As soon as possible
Employment Term: Regular
Employment Type: Full Time
Hours per Week: 40
Work Hours (i.e. shift): Monday - Friday (daytime)
Salary/Benefit Notes: Great Lakes Credit Union offers a generous benefit package, including medical, dental and vision insurance; free life and disability plans; 401k with company match after 6 months of employment; performance incentives; tuition reimbursement and more. To learn more about Great Lakes Credit Union, go to www.glcu.org.
Required Education: Bachelor's Degree
Required Experience: 1 to 20+ years
Required Security Clearance: None
Related Categories: IT - General, IT - Networking, IT - Analysis/Project Mgmt

Position Description
Principal Duties and Responsibilities

Under general supervision supports the team’s efforts for network and security. Assists in the design and implementation of network changes and upgrades specific to such things as firewalls, routers, switches, access control points and other infrastructure devices.
Participates in the daily network monitoring and problem resolution taking appropriate action to protect GLCU and its members. Implements changes to ensure acceptable levels of performance, availability and security. Ensures confidentiality of member data and compliance with applicable laws, rules, and regulations.
Provides support for the network and security systems. Resolves network problems as applicable providing root cause analysis and documenting solutions.
Pro-actively prevents network problems by identifying issues via the network monitoring tools and resolving before they become noticeable.
Assists with vulnerability scans and analyzes the impact to GLCU. Participates in remediation efforts to ensure all issues are resolved.
Tracks industry trends of new technologies and security trends to better serve GLCU.
Provides input to the annual planning and execution for network infrastructure device upgrades.
Assists in developing and maintaining accurate and definitive documentation for all network services including such things as network topology diagrams, server descriptions and security procedures.
Participates on project teams as assigned.
Provides back up support for other departmental responsibilities and assists with Help Desk Calls as needed.
Maintains excellent member relations pertaining to the Department's operations.
Ensures compliance with applicable internal controls, laws, rules, and regulations pertaining to GLCU and ensure member confidentiality.

Required Education/Experience/Certifications:
Absolutely Required: Cisco Network Certification (CCNA)

Payment Systems Service Manager (posted 05/06/13)
If you are interested in working for a leader in the credit union industry, then we are looking for you! We are a dynamic company with growth opportunities. Our membership base consists of ComEd, Exelon, Northwestern Memorial Hospital and Northwestern University employees and students, as well as a 12-county community charter including Evanston, Freeport, and Rockford. Responsible for managing and maintaining effective member and employee service in Payment Systems and Main Branch Teller Operations by utilizing detailed, in-depth knowledge of First Northern Credit Union products and services. Manages Payment Systems ACD Phone Queue. Provides direction and communication to employees ensuring that member service calls are answered in a timely, well-organized and knowledgeable manner. Provide resolution management for member service calls. Serve as an escalation point for member inquiries and complaints that cannot be resolved by front line employees. Share managerial responsibility with Director of Payment Systems to ensure queued calls are handled proficiently. Daily management of teller operations, including cash handling, balancing and CO-OP Shared Branching functions. Manage Shared Branching administration and controls. Participate in Branch Managers policy and procedure discussions and reviews. Assist in daily operations of account services, payment services, ACH/share draft and payroll services, VISA Debit/Credit cards and ATM cards. Coordinates IRA Program account administration and management. Assist’s in the development of policies and procedures for all Payment Systems and Monroe Teller Line staff. Be available for employees that experience work and/ or personal problems, providing appropriate coaching, counseling, direction and resolution. Provide performance feedback and help insure employees have appropriate training and resources to perform their jobs. Keeps current with all operational compliance with regulatory changes within the legal, economic, competitive and technological environments that may affect the Payment Systems Department and Monroe Teller Operations. Help develop new procedures to accommodate these regulatory, system changes or enhancements. A 4 year College degree is required. Extensive knowledge of financial services environment including a working knowledge of EFT/ACH/VISA Credit & Debit/Share Drafts. 2-5 years of related Payment Systems/Call Center Management experience is required. Please be advised that FNCU conducts credit checks and obtains consumer reports from consumer reporting agencies (including credit bureaus) for employment purposes only. We offer great benefits and pay. If you are interested in one of these great employment opportunities please fax/email resume to 312.429.6309 or

hrcareersps@fncu.org. EOE Drug-free environment M/F/D/V.

Program Manager (posted 05/06/13)
What We Need; Position Overview: Manages the day-to-day activities in program management to ensure IT programs and projects meet organization goals and requirements. Implements and provides guidance related to program and project processes, policies, oversees the work of staff, and works with other department leaders to define, prioritize, and develop projects and programs.

Position Responsibilities:

Program and project management including leading project teams, negotiating vendor agreements and delegating responsibilities as needed.
All elements of project and program delivery, resource management, and maintenance.
Partner with department leaders to formulate and deliver exceptional business value through process change and project delivery.
Management of multiple projects and teams simultaneously consisting of both internal employees and consultants/contractors both on-site and off-site while creating a cohesive and productive work environment.
Management of organizational politics as it relates to project work.
Define enablement programs for skill growth and lead customized quick start initiatives for project definition.
Work in a dynamic, collaborative, transparent manner.

Position Requirements:

Bachelor's degree plus 10 years of IT Program/Project Management experience required.
Minimum 2 years of direct experience working with Agile Methods.
Minimum 2 years of experience as a Scrum Master, Product Owner or member of an Agile delivery team.
Direct experience working with technology and tools used to support Agile Methods (TFS).
Coaching and mentoring experience.
Comprehensive experience with productivity enhancing application development, technology, testing, and automation tools and methods.
Strong analytical skills, people skills and project management skills.
Requires technical creativity and a strong understanding of information technology.
Solid understanding of the role of business/functions supported.
Exceptional problem solving skills.
A comprehensive enterprise-wide view and understanding of business processes and drivers obtained through working experience.
Ability to keep the long-term solution in focus and plan for risk.

Who We Are: With over 1.7 billion dollars in total assets, Baxter Credit Union (BCU) is one of the nation's top 100 credit unions. BCU is a leader and innovator in the lending and financial resources industry. Serving more than 168,000 members, BCU prides itself on world class service, innovative technology, and providing long-lasting value to its members. Named to the Companies That Care honor roll 9 years in a row and Chicago’s Top 100 Workplaces to work, BCU is known for our commitment to employee success.

What We Offer: Employees at BCU experience a flexible, aggressive, and educational work environment where employees are provided with both the internal support and educational tools they need to succeed professionally and personally. Our culture continues to be one of managing exciting growth with strong teamwork and dedication. Our commitment to world-class service, and to your success, includes a comprehensive training program, an aggressive compensation plan, superior benefits, a dental plan, life insurance, a company-matched 401(k), vacation and sick benefits, and a level of continuing support that is unique in our industry.

How To Apply: Please visit www.bcu.org and click on “careers" located at the top of the page. To submit your resume for this opportunity click on title of the position.

Project Application Delivery (posted 05/06/13)
Location: Vernon Hills
Description: Plan, coordinate and develop financial services software application developer resources necessary to deliver the organization’s custom applications. Manage and train a highly competent pool of employee and vendor supplied software developers to program manager led teams to successfully complete Agile projects on-time and on-budget in a high-quality manner. Responsible for developing, distributing, enforcing and integrating software best practices across the organization’s projects and support teams.

Plans and coordinates development resource pool that creates detailed designs, creates/updates software and unit tests the organization’s agile application development projects, including both new software development and support agile teams.
Manage dotted line relationship with Scrum/Program Manager during agile project execution.
Work directly with HR and consulting companies to negotiate/hire/terminate perm and contracting talent to meet variable resources/skill requirements across multiple program managers.
Ensure that project resourcing is managed in order to assure timely delivery and must communicate to appropriate project managers.
Ensures all resources are properly prepared for complex developer tasks across the organizations development platforms using an agile process.
Work with Program and Project managers to identify appropriate resource requirements for each project.
Act as a point of contact for development resource booking confirmation and conflict resolution.
Maintain constant knowledge of current and upcoming projects as they relate to resourcing.
Verifies developers are meeting qualitative and quantitative measures and creates action plans to continually increase throughput and skills to meet ever increasing demands of technology and the business.
Administer performance management objectives across the direct reports, provides effective coaching and takes corrective action with resources that are not meeting goals.
Ensures all source code is reviewed for defects, consistent with architectural standards and match expected design.
Potentially acts as a hands-on resource to aid development projects and support issues.
Maintain awareness of new and emerging technologies that have potential application.
Facilitate team meetings effectively.
Provide hands-on guidance and training to individuals and the team on technical practices and all aspects of Agile/Lean, including planning and estimation, daily meetings, team collaboration, tracking progress, and retrospectives focusing on continuous process improvements.

Requirements:

Four year degree or related degree in Computer Science.
At least 5 years successfully leading Agile software teams in an aggressive, multi-customer environment.
Able to communicate effectively to internal customers to identify needs, priorities and concerns.
Humble, calm, collaborative leadership style under pressure and creates a high level of accountability amongst direct reports and vendors to meet standards and deadlines.
Creative problem solver that promotes innovation.
Technology and Agile process evangelist.
Proactively keeps up with technology trends by participating in developer community forums, prototyping, researching or by other means.
In-depth experience with recent versions of Microsoft development technologies.
- Team Foundation Server source control, test suite and agile process modules.
- Visual Studio.
- C# and VB.Net Languages.
- ASP.Net MVC and WebForms frameworks.
- SQL, Linq, Microsoft Entity Framework, T-SQL, Nice-to-have SSIS, SSRS, and SSAS.
- Azure Paas and Iaas, Access Control Services, and Service Bus technologies.
- Office 365 and other cloud technologies.
- WIF and WCF.
- Unity or other Injection framework.
Management level experience with additional technologies.
- Standards REST-JSON, XML, SOAP.
- JQuery or any other JavaScript Framework.
- Latest HTML, CSS standards.
- Unit test frameworks and tools.
Nice-to-Have
§ Sitecore or other content management suite.
§ Symitar PowerOn repgen languages
§ SAML, OAuth, OpenId, oData and other open standards.

To apply, please visit www.bcu.org and click on “careers” to submit your resume.

Project Engineer (posted 05/06/13)
Location: Vernon Hills
Description: The Manager, Project Engineering coordinates and directs all specialized technical resources needed to deliver the organization’s infrastructure project needs. Manage and train a highly competent pool of employee and vendor supplied technical resources to program manager led teams to successfully complete Agile projects on-time and on-budget in a high-quality manner. Responsible for developing, distributing, enforcing and integrating infrastructure best practices across the organization’s projects and support teams.

Plans and coordinates technical resource pool that creates detailed designs, creates VM's, and fulfills infrastructure requests for the organization’s agile application development projects, including both new software development and support agile teams.
Manage dotted line relationship with Scrum/Program Manager during agile project execution.
Negotiates/Hires/terminates contracting talent to meet variable resources/skill requirements across multiple program managers.
Ensures all resources are properly prepared for complex technical tasks across internal and cloud based systems within an agile development process.
Responsible for selection and management of the company’s Technical contractors and service providers to meet project and support needs.
Verifies technical analysts are meeting qualitative and quantitative measures and creates action plans to continually increase throughput and skills to meet ever increasing demands of technology and the business.
Administer performance management objectives across the direct reports, provides effective coaching and takes corrective action with resources that are not meeting goals.
Ensures all technical architecture is reviewed for best practices, consistent with standards and match expected.
Potentially acts as a hands-on resource to aid projects and support issues.
Provide staff with alternative methods of problem solving and reprioritization of Project/Support tasks.
Provide management with timely project/support deadlines and updates.
Serves as point of escalation and review for identified issues or concerns.
Develops justification and cost benefit analysis for IT spending.
Works with stakeholders to define business and systems requirements for new technology implementations.
Ensure that project resourcing is managed in order to assure timely delivery and must communicate to appropriate project managers resourcing issues that may impact scheduled deadlines.
Act as point of contact for development resource booking confirmation, conflict resolution, and development of solutions in support of business goals.
Manage and resolve resource booking conflicts.
Work with Program and Project managers to identify appropriate resource requirements for each project.
Maintain constant knowledge of current and upcoming projects as they relate to resourcing.
Work with departments to resources and assist in the identification and management of vendors and facilitate initial discussions necessary to meet specific project requirements.
Work directly with HR and consulting companies to facilitate appropriate staffing across the IT organization based on aggregate understanding of project requirements.
Collaborate with architecture team to transform architecture over time and document solutions.
Maintain awareness of new and emerging technologies and the potential application at BCU.
Facilitate team and vendor meetings effectively.
Provide hands-on guidance and training to individuals and the team on technical practices and all aspects of Agile/Lean, including planning and estimation, daily meetings, team collaboration, tracking progress, and retrospectives focusing on continuous process improvement.
Align multiple value streams across projects, managing dependencies, risk and ensuring overall business objectives are met.
Demonstrate lean/agile thought leadership and be a motivational force for continuous improvement efforts across the IT organization.
Servant leader: promote a collaborative team environment that fosters creativity and innovation.

Requirements:

Requires knowledge equivalent to that, which would normally be acquired by completing a four-year college degree in computer science or Bachelors of Science in Business with a concentration in Information Systems or Management Science, is recommended with 7 - 10 years of related and progressively more responsible or expansive work experience as project leader or supervisor.
Minimum of 6 years of management experience.
Demonstrated experience in a technical role in addition to project management.
Demonstrated initiative, sound judgment, effective decision-making, team work and leadership.
Outstanding organizational, communication, interpersonal, relationship building skills conducive to team development.
Good communication and problem resolution skills necessary for dealing with users, management and other IS personnel.
Knowledge and management experience with cloud technologies including Microsoft Azure Paas and Iaas, Microsoft Intune and Office 365.
Knowledge of Windows 2008r2/2012 Server, Win 7&8, Microsoft Hyper-V or VMWare, Netapp, Citrix Xenapp, Microsoft Office 365, RS/6000, Inter/Intranet Technologies, CISCO routers and switches, MPLS, Interactive Intelligence IP Telephony, Checkpoint Firewall and IDS.
Experience working in and supporting an agile development process.
Strong analytical skills to assist in the creation of project plans with timelines.
Ability to understand business needs and interpret them into system requirement definitions where applicable.
Ability to respond to customer complaints and management inquiries.
Ability to effectively present information to management in a concise and direct manner.
Ability to read and apply procedures as stated in technical and non-technical documentation.
Ability to define a systems project and apply to business needs.
Determine requirements, length of time to complete, and cost of resources and quantify benefit to the business.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of technical instructions and apply solutions to problems based on information obtained.
Good Conflict resolution skills.

To apply, please visit www.bcu.org and click on "careers" to submit your resume.

Tellers (posted 05/15/15)
ALEC is one of the fastest growing credit unions in Illinois serving the employees, retirees and family members of Abbott, AbbVie and Hospira. We currently have teller opening at various Lake County locations and are looking for hardworking, customer service oriented individuals. Tellers will interact with credit union members to accurately conduct all credit and debit transactions in compliance with established credit union policies and procedures. The incumbent will also develop and maintain account relationships, provide solutions, and resolve member problems through quality service and product knowledge while maximizing cross-selling opportunities.

Essential Duties and Responsibilities include:

Perform routine member transactions, including, but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing on credit union data processing system.
Sell and process travelers cheques, savings bonds, Cashier’s checks, attraction tickets and gift cards.
Process information pertaining to members’ accounts and route to proper department for processing.
Provide in person, by telephone or mail such explanation as member authorizes concerning their account.
Educate member on value added products and services and employ related cross-selling/service standards.
Assist members in opening sub accounts.
Daily opening and closing of terminal; accounting for assigned cash; balancing to terminal close report; remitting daily work to supervisor, and other support activities.

The applicant must have a high school diploma or general education degree (GED) and have, at minimum, one to three months related experience and/or training with cash handling, cross selling and customer service.

All resumes may be submitted via email at hr@alecmail.org.

Teller, part-time (posted 04/29/13)
Are you looking? We’re Hiring! If you are interested in working for a leader in the credit union industry, then we are looking for you! First Northern Credit Union is a full-service, not-for-profit, financial cooperative, and is a dynamic company with growth opportunities. First Northern CU is seeking a Part-time Teller to work at its Evanston and Streeterville Branches. The ideal candidate will have at least six (6) months cash handling experience and will be available to work up to 25 hours per week, including Saturdays, split between the two branch offices. Strong communication skills required. Banking and cross-selling experience is a plus. Hourly compensation based upon experience. Please be advised that First Northern Credit Union conducts background checks for all positions. If you are interested in this great employment opportunity please email your resume to HRCareers@fncu.org. EOE Drug-Free Work Environment M/F/D/V

Shop Talk

Our credit union has two Xerox machines available. One is an Energy Star standard copy machine with space for 4 different document sizes. The other Xerox machine has 3 different paper bins as well as finishing capabilities such as stapling, and email capabilities . For more information, please contact Luis Reyes, FFCU Chief Operations Officer. Phone: 773-565-200 ext 103 or luis@firstfcu.org.