ICUL Service Corporation
 

Classifieds

EMPLOYMENT REFERRAL SERVICES. The League acts only as a clearing house for these listings and cannot assume responsibility for the validity of the description. Free advertising space is available to member credit unions only.  Please be advised that the League no longer produces the Classifieds in hard copy form.  Please e-mail ads to William Wille or Sarah Eigel.  Ads will run for ONE MONTH ONLY from the date of the posting.  If you wish to re-run an ad, please be sure to resubmit your request.  For questions, please call the League's Human Resources Department at (630) 983-3191.  

In an effort to assist our member credit unions seeking job applicants, ICUL is providing additional information about several online job resources.  First, the ICUL Job Board by CreditUnionboard.com enables employers to post jobs and search through over 135,000 industry resumes.  The Job board packages that are available offer members unlimited access to resumes and unlimited job postings capabilities.  Job seekers can post resumes and search jobs for free.  Through our partnership, ICUL members will receive an exclusive discount of up to 20 percent off on select ICUL job board packages.   To proceed to the ICUL Job Board, click here.

In addition, in order to further broaden the pool for those seeking job applicants, we have several additional suggestions, including Career One Stop, NACElink, The Illinois Job Bank and CUNA.  Click here for more information.

Application Developer (posted 06/26/14)

Role:
Design and develop both new software applications and enhancements to existing applications to meet business needs in accordance with Alloya's software development lifecycle. This includes analyzing requirements, gain understanding of business needs; develop level of effort estimates, software design and development, unit testing, application design and code reviews and development of technical documentation.

Major Duties and Responsibilities:

  • Design and develop application solutions and software in accordance with established company standards and which implement business requirements.
  • Troubleshoot and resolve application problems. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or leveraging these systems.
  • Develop and perform software testing and validation procedures, programming and documentation to ensure requirements have been addressed and basic functionality works and errors are handled properly. Perform system analysis and functional testing as required.
  • Develop an in-depth knowledge of Alloya's application portfolio, development tools, and processes. Actively participate in the development and review of business and system requirements to obtain an understanding of business needs to deliver accurate solutions.
  • Assist and participate in the development, implementation and testing of the Information Systems business continuity plans.
  • Provide estimates of project duration and development level of effort for project planning.
  • Proactively manage activities related to the project to deliver within established estimates.
  • Perform other duties as assigned.
  • Provide updates to Information Systems Management and/or project managers on work in progress, completed, planned and issues potentially impacting the one time completion or quality of work.

Knowledge and Skills

Experience:
Eight to ten years of similar or related experience. 5+years of object oriented software development experience is required. 3+years of web programming experience, including ASP.net, Web Forms, MVC is required. Experience using Microsoft.NET, Visual Studio, C#. ASP.NET, liS, SOL Reporting Services (MSRS) and Microsoft SOL server. Experience with UML (Unified Modeling Language), entity/relationship diagramming, and/or object oriented analysis and design is a plus. Experience using Java, JavaScript, JDBC, HTML, XML, Crystal Reports, Oracle RDBMS, Apache Web Server and Visual Basic. Experience developing application software for the financial industry is a plus.

Education/Certifications/Licenses:
A college degree, with Computer Science as major preferred. Relevant certificates in the fields of software development preferred but not required.

Interpersonal Skills:
Communication skills, both verbal and written inside and outside of the organization are important.

Other Skills:
Must possess ability to read, analyze and interpret technical procedures, and regulations as related to Alloya. Should be able to work with mathematical concepts such as probability and statistical inference. Able to apply mathematical concepts to practical solutions.

Should possess the ability to define problems, collect data, establish facts and draw conclusions.

Alloya offers a competitive compensation and benefits package. Interested candidates should email their resume to ann.mccauley@alloyacorp.org. EOE M/F/D/V

Branch Manager
(posted 07/07/14)
Macon County School Employee Credit Union is seeking an experienced Branch Manager at our branch in Decatur, IL.  
 
This position will be responsible for planning, directing and organizing the daily operational activities of the credit union branch.  They will also ensure that the branch provides quality service to members in the areas of account transactions, loan application and new accounts. 

The successful candidate will have experience in the following: 

Knowledge, Skills and Abilities:

  • 3-5 years current and related experience in a credit union/banking environment
  • Associates degree or completion of specialized course of study
  • Personal Computer proficiency - including Microsoft and Windows applications.  Must be proficient in Microsoft Word, Excel and Outlook.
  • Knowledge of credit reporting and lending practices
  • Experience with banking/financial/lending operating system(s) strongly recommended
  • Strong verbal and written communication skills.
  • Courtesy, tact and diplomacy are essential elements of the job.  Work involves extensive personal contact with others and is usually of a personal or sensitive nature.  Work may involve motivating, influencing or training others.  Contacts both inside and outside the organization become important and fostering sound relationships with other entities becomes necessary and often requires the ability to influence or promote ideas or services to others.

Essential Functions and Responsibilities:

  • Responsible for developing and maintaining a highly motivated, well-trained staff while promoting effective employee relations.
  • Responsible for branch performance results relative to established objectives through effective leadership and execution of superior sales and service behaviors.
  • Monitors key products/sales within the branch to ensure sound business practices for the credit union, exceptional service for members and that employees are recognizing opportunities to educate members on what products and services are available that may enhance their financial wellbeing.
  • Prepares, implements and supervises annual/monthly budget for the branch that is consistent with the overall strategic plan and budget of the credit union.
  • Manages the security and safety of the branch, with responsibility to analyze security and safety procedures and to alert staff of any changes.
  • Responsible for building the credit union’s presence in the community.  Represents the branch, as appropriate, in its relationships with members, employer groups, community organizations and vendors.
  • Responsible for developing new members, while maintaining and expanding existing member relationships.
  • Provides informed, courteous and professional service to members as well as internal and external customers/contacts.
  • Troubleshoot and resolve inquiries in a timely, friendly and accurate manner.  Ensures that departmental staff provides same level of expected service. 

In the near future, MCSEFCU will be merging with 1st MidAmerica Credit Union. 1st MidAmerica Credit Union has an 80 year history of servicing more than 54,000 members of the South Central Illinois and Kansas City areas.  A full array of financial products and services are available at any one of 10 branches in 22 counties!

Don't miss out on an opportunity to join a growing organization that is a dedicated part of your community!  

Applications may submitted online with 1st MidAmerica Credit Union via our website (www.1stmidamerica.org) or via email to applyonline@1stmidamerica.org

This description is not a complete statement of all duties and responsibilities comprising this position.

Business Development Representative (posted 07/22/14)
If you are interested in working for a leader in the Credit Union Industry then we are looking for you!  We are a dynamic company with growth opportunities, and our membership base consists of ComEd, Exelon, Northwestern Memorial Hospital, and Northwestern University employees and students, as well as a 12-county community charter including Evanston, and Rockford.  The Business Development Representative is primarily responsible for creating business opportunities, enhancing Select Employee Group relationships and general community relationships for First Northern Credit Union.  In this role, the Representative will foster the relationships of employees, community/civic leaders, members, and others connected to those groups listed above.  Create PR and event opportunities to support all marketing campaigns ensuring that BD - marketing efforts are coordinated across appropriate markets, SEGs, etc.  These efforts should be measured and reported as part of the overall campaign effectiveness.  Generate acceptable, standardized tracking methodology and reporting spreadsheet for every PR and event activity.  Acceptable methodology should include the who/what/when/where/why and how; pre-goal(s) / results and post-goals / results.  Goals should be established prior to the event and results should be delivered 2 weeks following each event.  Participate in telephone campaigns geared towards relationship development with identified “ambassadors” of First Northern’s select employee groups, key community leaders, and legislators. Assist the Director of Marketing & BD with the implementation and maintenance of SEG ambassador program, including coordinating SEG visits and correspondence. Assist in all planning and budgeting aspects of the Marketing & Business Development department. Provide outside sales support to the Director of Marketing & Business Development by attending meetings, tabling, and helping organize community events and sponsorship opportunities.  College degree or equivalent. Working knowledge of computer spreadsheet and word processing programs. Have a basic working concept of the internet. Driver’s license, car and insurance. Three years of experience in marketing/sales; financial services industry preferred. Credit Union is a plus. Please be advised that First Northern Credit Union conducts background checks for all positions.  If you are interested in this employment opportunity please send resume to HRCareers@fncu.org or fax to 312.429.6309.  EOE  Drug-free environment  M/F/D/V

Business Development Representative
(posted 06/24/14)
Do you want to get out of the office and away from a desk job?  Are you a people-person?  Do you have a PASSION for credit unions?    

Streator Onized Credit Union (SOCU) is looking for a DYNAMIC, COMMUNITY-SERVICE ORIENTED Business Development Specialist in the Livingston, McLean, and/or Woodford County area.   

Ideal candidate will possess 3-5 yrs experience in business development or sales, preferably with financial institution; confident leadership style; an innovative, competitive drive; ability to schedule, organize and multi-task; and a desire to seek SOLUTIONS FOR THE UNDERSERVED.

Qualifications:

  • HS Diploma required. Bachelor degree preferred.
  • 3-5 years of similar or related experience; preferably in a credit union/financial institution environment.
  • Proven ability to develop and maintain positive relationships with current and potential members/clients in a highly competitive industry.
  • Additional Skills/Competencies:
  • The ideal candidate for this position will be self-driven, energetic and ambitious, with a positive outlook and a clear focus on delivering peak performance and achieving goals in a timely manner.
  • Excellent communication skills (written, oral and electronic) are required, as is an aptitude for public speaking. Must be personable, professional and comfortable communicating with members, business contacts and prospects at all levels of an organization.
  • Must have sales and relationship management experience; a background in marketing and finance is preferred.
  • Bi-lingual (Spanish) is a plus.
  • An established network of influential business contacts in the Livingston, McLean, and Woodford County area is a plus.
  • This position will sometimes require more than 40 work hours in a week. The ideal candidate will be in a situation that can accommodate a flexible schedule that includes working outside of traditional business hours.
  • Candidate must be adept in use of the Microsoft Office Suite, particularly Word, Excel and PowerPoint; must also be proficient and efficient in the use of the Internet and e-mail.

Essential Functions & Responsibilities:

  • Present ideas for promotion of SOCU products and services.
  • Develop strategies to increase membership.
  • Consult with and interview current and prospective select employee groups and individual members about their financial goals to determine which credit union products, loans, and services best meet needs.
  • Maintain and continually develop relationships with select employee groups and individual members.
  • Develop and track outbound sales program.
  • Assist Training Supervisor with development of member education programs.
  • Assist Indirect Supervisor and Branch Managers with Indirect Business development and maintenance.
  • Assist HS Branch Supervisor to create and facilitate contests/programs targeted for youth.
  • Participate in community development activities such as Chamber of Commerce, service/community organizations, and credit union sponsored activities.
  • Identify new marketing/partnership opportunities with other financial experts/services that compliment the mission and goals of SOCU.
  • Facilitate SOCU  employee and member participation in community development activities and supervise employee/member events (ex. Bus trips, parades, etc.).
  • Other duties and responsibilities as needed and assigned.

Location:
Position will office in Pontiac, IL with 75% travel within our eight Central IL Counties: Livingston, McLean, Woodford, LaSalle, Grundy, Putnam, Marshall, and Bureau.

This position includes benefits package with options for Medical, Dental, Vision, life insurance, STD and LTD insurance, and excellent 401k program!

You are SO EXCITED and want to BEGIN YOUR CAREER WITH SOCU IMMEDIATELY?!?!
Send cover letter, resume, and salary requirements to SOCU, Attn: HR, 912 N Shabbona, Streator, IL  61364 or apply on online at
www.socu.org/careers/. All applications must include salary expectations.

Call Center Representative (posted 07/07/14)
HealthCare Associates Credit Union, a growing $275 million financial institution has an opportunity for a Call Center Representative to join our team at our Naperville location.  This position will have the overall responsibility of helping our members achieve their financial goals by delivering outstanding service to both internal and external members.  A key component of this service is to identify the financial needs of each member and recommend an appropriate quality financial solution. In addition, this position will have the overall responsibility of providing the members with accurate, efficient, and courteous service, confer accurate information (on savings and loan rates, on-going promotions, account information) cross-sell credit union products and be appraised of all credit union products and services.

Qualified candidates will have the following requirements:

  • Minimum 3-year member service (customer service) experience preferably in a financial institution
  • Minimum 1 year experience in loan processing
  • Minimum 1-year experience in IRA’s
  • Excellent communications skills
  • Ability to work well under pressure
  • Enjoy problem solving and interaction with members

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits. Resumes, including salary history, may be mailed or emailed to: Human Resources Department, HealthCare Associates Credit Union, 1151 E Warrenville Road, Naperville IL 60563; Email: resume@hacu.org; Fax: 630-717-4703;  Equal opportunity employer m/f

Card Services Representative (posted 07/07/14)
Healthcare Associates Credit Union, a growing $275 million financial institution has an immediate opening for a Card Services Representative to join our team at our Naperville location.  This position will have the overall responsibility of helping our members achieve their financial goals by delivering outstanding service to both internal and external members.  A key component of this service is to identify the financial needs of each member and recommend an appropriate quality financial solution.  In addition, this position will have responsibility for providing member service to HACU cardholders and for addressing a variety of issues including (but not limited to): chargeback/disputed transactions, lost/stolen plastics, fraudulent activity and general inquiries/concerns.  There will also be the opportunity to cross-sell other credit union products. 

Qualified candidates will have the following requirements:

  • High School diploma or equivalent
  • Type at 30-50 WPM
  • Prior financial institution experience
  • Prior Visa or MasterCard chargeback experience
  • Must be a team player who is detail orientated and highly organized with excellent oral and written communication skills
  • Must have the ability to be both flexible and enthusiastic and able to work in a fast-paced, multi-task environment

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits.  Resumes, including salary history, may be mailed or emailed to: Human Resources Department, HealthCare Associates Credit Union, 1151 E Warrenville Road, Naperville IL 60563; Email: resume@hacu.org; Fax: 630.717.4703; Equal opportunity employer m/f

Collections Representative – Part Time  (posted 07/22/14)

Role:
To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments, recovering collateral, and recovering losses from negative share draft accounts and returned deposit items.

Essential Duties and Responsibilities:
• Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
• Analyzes financial situation of delinquent borrowers; makes recommendations and arrangements to repossess collateral when other arrangements to bring the loan current are unsuccessful.
• Maintains accurate files and reports on all collections activity.
• Handles bankruptcy petitions, reaffirmations and recommends extensions.
• Adds CPI to loans and adjusts payments accordingly.
• Informs management of trends in loan underwriting contributing to delinquent/charged off loans.
• Testifies at legal proceedings as required.
• Manage collection agency relationship and accounts.
• Prepare collection analysis/reports as requested by management.

Education:
A high school education or GED.

Experience:
One to two years of similar or related collections experience.

Interpersonal Skills:
• The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.
• Bilingual (English/Spanish) is a plus.

Other skills:
• Must be proficient with computers, including software (MS Office Suite-Word, Excel, etc.)
• Must be able to sit/work with telephone/computer more than 6 hours per day.
• Must be familiar with FDCPA.

To apply or to be considered for future openings please send a resume or completed application by: FAX: 847-543-1063; EMAIL: HumanResources@ctcu.org; MAIL: Community Trust Credit Union, 1313 Skokie Highway, Gurnee, IL 60031
 
Collections Representative (posted 07/01/14)
HealthCare Associates Credit Union has an opportunity for a full-time Collections Representative at our main office in Naperville.  The Collections Representative is responsible for initiating and following through with collection of all delinquent loans, credit cards and negative shares in accordance with established collection guidelines, FDCPA laws and time frames set by management.  Other responsibilities may include but are not limited to: bankruptcy, repossession work, skip tracing, foreclosure cases and legal assignments.  Qualified candidate must be a detail oriented team player, possess excellent interpersonal skills and demonstrate the ability to problem solve quickly.  High School diploma required, Three to Five years of consumer collection experience preferred.  Knowledge of bankruptcy laws and procedures a plus.  We offer a highly competitive salary, 401(k), pension plan, tuition reimbursement, plus other outstanding benefits.  Resumes must include salary history to be considered.  Submit resumes to: HEALTHCARE ASSOCIATES CREDIT UNION, Attn: Teresa Schneider, 1151 E. Warrenville Road, PO Box 3015, Naperville, IL  60566; E-mail:
resume@hacu.org; Fax:  630 717-4708  Equal Opportunity Employer

Financial Service Advisor I – Country Club Hills, IL (posted 06/02/14)
Great Lakes Credit Union is a premier financial institution headquartered in North Chicago, and serving members in Lake, McHenry, Cook, Kane, DuPage, and Will Counties in Illinois and in Kenosha County, WI.  We offer a wide range of financial products and services, including on-line banking, bill pay, and remote capture deposit.

GLCU is searching for people who understand financial products and services, have a passion for customer service, and who want to learn and grow in an environment where performance is rewarded.

We’re currently seeking a Financial Service Advisor I for our Country Club Hills, IL branch.  To apply, go to
www.glcu.org.  Click on “About Us” then on “Employment” and complete the on-line application.  Or send your resume with cover letter to recruiter@glcu.org.
 
Primary Duties:

  • Promote GLCU products and services at every opportunity while maintaining favorable member and community relations.
  • Provide advice, counseling and solutions to member inquiries or problems.
  • Provide high quality member service and retention activities concerning accounts, shares, loans, teller transactions, etc.
  • Maintain or exceed established sales and service goals.
  • Create a friendly environment and promotes positive morale.

Knowledge, Skills & Abilities:

  • Ability to effectively use sales/service skills in dealing with members and employees.
  • Ability to read and interpret information from credit reports, loan applications, and other documents in order to assess loan quality.
  • Must be accurate and detail-oriented.
  • Requires excellent oral and written communication skills.
  • High school diploma or equivalent.

Available works hours:

  • Monday - Thursday, 7:45 a.m. to 5:30 p.m. (6:00 p.m. on Friday) and Saturdays - 7:45 a.m. to 1:15 p.m.

Consumer Lending Manager (posted 07/22/14)

Job Summary
:
Manage consumer loan processing functions.  Review, update and develop processes to ensure efficiency of lending function.  Monitor daily loan activity.  Train employees, develop and assist staff to provide exceptional member service.

Essential Duties and Responsibilities:
• Manage daily lending function, to include auto, stock, visa, and other consumer loans
• Ensure compliance with State and Federal regulations
• Manage loan audit function
• Monitor and ensure proper follow up on title receipt, insurance tracking and loan audit
• Pro actively resolve member service issues and complaints
• Maintains a professional appearance and image while conducting business with members and vendors
• Responsible for exceptional member service to every member, internal and external, every time by adhering to the ALEC Service Model

Secondary Duties and Responsibilities:
• Administer Loan Advantage and Evolve Programs
• Prepare loan documentation, schedule closing and close consumer loans
• Conduct research and resolve problems on member accounts
• Monitor and report processing figures to the VP of Lending
• Support the marketing of the credit union and its products and services
• Maintain knowledge of credit union products, services, policies and procedures
• Other duties as assigned

Supervisory Responsibilities:
Directly supervises 5 to 7 loan specialists to include performance evaluations, scheduling, planning, training, coaching, counseling and regular staff meetings.

Education
• Preferred:  Bachelors degree or post secondary education in business related field 

Experience:
• Required:  Loan processing experience.  Knowledge of the financial industry.  Customer service
     skills    
• Preferred:  Three years with full service financial institution.  Prior Supervisory experience. 
     Knowledge of credit union loan products, services, and data processing system. 

Knowledge/Skills:
• Organizational skills
• Oral and written communication skills
• Strong interpersonal skills
• Computer skills

Please send resume to: ALEC - H.R. Department, 401 N Riverside Drive Suite 1-A, Gurnee, IL 60031-5915; Fax: 847.360.0675; E-mail: hr@alecu.org

Financial Services Associate (posted 06/05/14)
Oak Trust Credit Union is currently seeking a full time Financial Services Associate. Responsible for providing superior member service in a timely and accurate manner. Assist members, and support other credit union personnel, with all types of member transactions, and product and service concerns. Answer phones and in-person member queries. Follow up on inquiries by researching and providing accurate information and recommendations toward a solution. Please send resume to
hr@oaktrust.com or mail to 1811 W Diehl Rd Suite 700 Naperville IL 60563 Attn: Human Resources.

L

oan Processor (posted 06/20/14)
PREMIER CREDIT UNION – Palatine, IL
Premier Credit Union has a full-time position available at our corporate office in Palatine. Primary responsibilities include but are not limited to the following: Preparing all documentation for loan closings, insuring all loan files are complete and disbursing all real estate loans. In addition, must be familiar with all real estate loan products to field phone inquiries and take loan applications. Requirements: 3-5 years in real estate documentation, working knowledge of title insurance procedures, proficiency in Excel, Word, and Outlook. Interested candidates please forward your resume to
gandrulis@mycu.org

 

.

Marketing Analyst (posted 07/22/14)

Job Summary:
Under the supervision of the Marketing Director, this position is responsible for managing promotional analysis through various analytics systems for campaigns/channels and communicating results to relevant business units. This position is also responsible for targeted campaign design, maintenance and optimization of the marketing database. This position will also be charged with performing research and providing strategic insights regarding the market, trends, competitors, potential and existing customers and current campaigns.

Essential Duties and Responsibilities:

• Track overall marketing effectiveness and ROI for all marketing campaigns using a variety of systems including marketing database and provide timely results to management.
• Participate in campaign development and execution including research, segmentation and quantification of results.
• Identify trends in campaign data that can be marketing opportunities in growing member engagement, portfolio growth or strategic insight and monitor ongoing campaign performance.
• Lead the operation and maintenance of the MCIF marketing database.  Utilizes MCIF to identify and create targeted member campaigns.
• Lead the semi-annual marketing report process, including gathering data from various departments and communicating results to management team.
• Cross train other marketing staff on analytical applications and programs.
• Work cross-functionally with other departments on strategic projects that involve marketing research and analytics.
• Champion member surveys for the organization to track member satisfaction.
• Conduct market research to determine new product or service opportunities.
• Lead the development of product profitability analysis for credit cards, auto loans, mortgages, debit cards and home equity loan products.
• Maintains a professional appearance and image while conducting business with members and vendors.
• Responsible for exceptional member service to every member, internal and external, every time by adhering to the ALEC Service Model.
• Other duties as assigned.

Secondary Duties and Responsibilities:
• Travel to local and business development efforts to drive membership growth.  Up to 10% travel in position.

Education:
• Required: Bachelor’s degree in Business with an emphasis in Marketing or Statistics.

Experience:
• Required: Minimum 2 years using campaign management tools or MCIF systems or other related financial analytics experience. Demonstrated experience in the implementation of both qualitative and quantitative market research and analysis. Basic understanding of financial reporting.            
       
• Preferred:  3-5 years of experience with a full-service financial institution, specializing in campaign management or MCIF systems. Knowledge of Raddon MCIF database preferred.

Knowledge/Skills:
• Analytical skills
• Organization skills
• Communication skills
• Leadership skills
• Experience with Raddon MCIF or other marketing database is a plus

Please send resume to: ALEC - H.R. Department, 401 N Riverside Drive Suite 1-A, Gurnee, IL 60031-5915; Fax: 847.360.0675; E-mail: hr@alecu.org

Marketing Coordinator – Gurnee, IL (posted 06/05/14)
Great Lakes Credit Union is a premier financial institution headquartered in North Chicago, and serving members in Lake, McHenry, Cook, Kane, DuPage, and Will Counties in Illinois and in Kenosha County, WI.  We offer a wide range of financial products and services, including on-line banking, bill pay, and remote capture deposit.

GLCU is searching for people who understand financial products and services, have a passion for customer service, and who want to learn and grow in an environment where performance is rewarded.

We’re currently recruiting for a Marketing Coordinator for our Gurnee, IL branch.  To apply, go to
www.glcu.org.  Click on “About Us” then on “Employment” and complete the on-line application.  Or send your resume with cover letter to recruiter@glcu.org.

Primary Duties:

  • Create, develop and implement Marketing Department initiatives, using software applications including Word, Excel, PowerPoint, InDesign, Illustrator, Photoshop and other graphic design software.
  • Direct activities between GLCU and external graphic designers, printers, and web design resources.  Obtain cost estimation and project status, ensure jobs are completed on time and within budget.
  • Edit and proof newsletter, marketing collateral and other marketing material.
  • Create and implement sales and promotional tracking involving custom notes, RepGens, and other custom reports in Symitar.
  • Assist Business Development with planning and coordinating materials for special community events.
  • Research and offer input to marketing plan.
  • Manage Yelp and other online review sites.

Knowledge, Skills & Abilities:

  • Bachelor’s Degree in Marketing, or in a related field and with the completion of at least two college-level marketing courses.
  • Experience in creative design and layout using Illustrator, InDesign and Photoshop.
  • Excellent professional verbal and written communication skills.
  • Creativity with experience in design, layout and file preparation.
  • Knowledge with DocuMatix or other email generating systems.
  • Knowledge of Word, Excel, PowerPoint.
  • Knowledge of, or experience using, CMS.
  • Clear understanding of general advertising and marketing principles.
  • Ability to establish priorities and manage complex and multiple projects.
  • Strong interpersonal skills and ability to develop/maintain relationships with those in other departments and externally.

Available works hours:
Typically Monday through Friday, 8:30 am to 5:00 pm. Some evenings and/or weekends may be required.

Start or continue your career with Great Lakes Credit Union!
 
Member Relations Rep./Teller (posted 06/26/14)
Chicago Municipal Employees Credit Union (CMECU) CMECU seeks a self-motivated individual to join our team as a full-time Teller. Working diligently as a member of the front-line team as we continue to grow membership and our member’s satisfaction.   If you have the skills and experience we need, and are interested in joining a dynamic employer with a generous benefit plan, please e-mail your resume to
careers@cmecuonline.org  (or fax to 312-236-0962).

Title: Member Relations Rep./Teller
Reports To: Head Teller
Department: Member Relations Management
Supervises: None
Date: November 2012
FLSA: Non-Exempt

Job Summary: Perform routine teller transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, credit card payments, and transfers, while identifying opportunities to cross-sell.

Essential Functions:

  • Positively represents the credit union to members in a courteous and professional manner.
  • Performs receipting/disbursing of funds services for members.
  • Maintain account relationships through timely and accurate posting of members’ transactions.
  • Responsible for accurate cash handling and daily balancing of cash drawer.
  • Examine checks for endorsement and negotiability.
  • Adhere to and remain abreast of all regulations governing share accounts and transactions.
  • Must be able to work and communicate effectively with prospective and current members and fellow employees.
  • Responsible for ensuring confidentiality of member information and professional delivery of quality services.
  • Identifies members’ needs to provide prompt, efficient and accurate services in the processing of transactions.
  • Responds to or directs members’ requests, concerns, and inquiries to appropriate departments.
  • Provide routine information on credit union services and policies.
  • As business needs require will travel between branch locations.
  • Actively cross-sell all products and services offered by the credit union.
  • Other duties as assigned to accomplish the goals and objectives of the Business Development department and the Credit Union.

Qualifications: High School diploma or equivalent required.  Minimum 2 years cash handling experience required and strong sales skills required.  MS Outlook, Word and Excel proficiency, strong math, data entry and keyboard skills a plus along with customer service personality.

The responsibilities outlined in this document serve as a general description of the job function.  It is not exhaustive in expectations or qualifications and should not be interpreted as such.  Further, this document is not to be interpreted as a contract or guarantee of employment.

Member Service Officer (posted 07/22/14)

Role:
To assist and serve members and potential members with their Credit Union needs; explain services, set up new accounts, provide assistance with all activities associated with member lending, respond to problems, and direct members to the appropriate people.
 
Essential Duties and Responsibilities:
• Assist members with opening and closing accounts, answer questions about products and e-services and resolve problems that are within authority to resolve. Refer problems that are beyond authority to supervisor, along with recommendations for resolution. Deliver all service at credit union expectations. 
• Identify cross-sell opportunities and cross-sell products and services to members.
• Correspond with or interview loan applicants on all credit union loan products: prepare necessary documents for approval and process approved loan documents for disbursement/filing, ensuring they are in compliance with credit union policies and legal requirements.  Review loans for proper insurance on collateral, taking action to insure uninsured collateral. Take loan payments.
• Perform other related duties as assigned.
• Assure that appropriate records are maintained and required reports are prepared.
• Follow-up and maintain all member loan files in error-free manner.
• Receive and process financial transactions, including deposits, withdrawals, transfers and loan payments. Balance checks and make settlement of day's activities.
 
Expectations:
1. To maintain a professional work environment and businesslike appearance, providing courteous, friendly, timely and accurate service to all members, meeting all credit union service standards with every member interaction.
2. To achieve minimum cross-sell results in accordance with credit union policy.
3. To complete all loans documents, new member processes and current member maintenance in a timely manner with no more than one error per month.
4. To maintain and apply knowledge of job responsibilities and increase knowledge through completion of self-directed training. 
 
Requirements:
Experience:
•    Must have one to two years of similar or related banking experience.
•    Qualified applicants must have one to two years’ experience with account opening and loan processing.
•    Strong cross-selling skills are required for this position. 
 
Education:
Equivalent to a high school education or greater.
 
Interpersonal Skills:
The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of this job.
 
Other Skills:
•    Able to operate a 10-key calculator, typewriter, and computer keyboard, and operate a PC in a Windows and browser-based system.
•    Bilingual (English/Spanish), a plus.

To apply or to be considered for future openings please send a resume or completed application by: FAX: 847-543-1063; EMAIL: HumanResources@ctcu.org; MAIL: Community Trust Credit Union, 1313 Skokie Highway, Gurnee, IL 60031

Member Services Representative  (posted 07/22/14)
Send resume to Credit Union Office, Attn: Manager, 505 NE Monroe Avenue, Peoria, IL 61603

Job Description:

Key Duties and Overview:
Ability to provide superior customer service managing our products and services for all members.
We are seeking a person with a positive attitude, who enjoys working with the public.
Salary and Benefits: $30,600 - 33,280; plus benefit package available; 2 weeks’ vacation after 1 year of employment; 5 days Personal Time, annually; 1 Yr. Probation.

Primary Responsibilities:
• Providing quality customer service to Credit Union members
• Conducting daily routine transactions such as deposits, withdrawals, and printing checks from accounts on the computer
• Opening new Member Accounts
• Offering and explaining the products and services provided by our Credit Union
• Cash handling and balancing
• Providing, handling, explaining and disbursing loans
• Posting ACH, ATM, Visa, and Share Draft transactions to proper accounts
• Print monthly and quarterly statements, stuff into envelopes to send to members
• Track titles, insurance and proper information on vehicle loans
• Other duties as assigned by the Credit Union Manager

Qualifications:
• High School Diploma/GED, minimum education requirement
• Two years minimum Credit Union Experience or Equivalent
• Excellent customer service skills
• Excellent computer skills – MS Windows, MS Word and Excel
• Detail orientated
• Self-motivated, well organized, team player traits
• Ability to multi-task, energetic, assertive

Physical Activities/Requirements:
• Primary work activities involve using a computer keyboard to assist Members
• Ability to stand or walk for extended periods
• Successful Criminal Background Investigation necessary for Employment

MSR, part-time (posted 06/04/14)
Premier Credit Union has part-time Member Service Representative positions available in Northbrook, Palatine, and Schaumburg.  Interested candidates please forward your resume to Gail Andrulis (Human Resources) at
gandrulis@mycu.org.

Payment Systems Representative, Senior (posted 06/04/14)
If you are interested in working for a leader in the credit union industry, then we are looking for you! We are a dynamic company with growth opportunities. Our membership base consists of Commonwealth Edison, Exelon, Northwestern Memorial Hospital and Northwestern University employees and students, as well as a 12-county community charter including Evanston and Rockford.
Company: First Northern Credit Union
Job Location(s): Downtown Chicago (Loop), IL
Start Date: As soon as possible
Employment Term: Regular
Employment Type: Full Time
Hours per Week: 40
Work Hours (i.e. shift): Monday - Friday (daytime)
Salary/Benefit Notes: First Northern Credit Union offers a generous benefits package, including medical, dental and vision insurance; free life and disability plans; 401k with company match after 1 year of employment; annual performance,  incentive plans and more. To learn more about First Northern Credit Union, go to
www.fncu.org.
Required Education: High school diploma or the equivalent.  Some college is preferred. 
Required Experience: Financial Institution experience – at least Five years of experience in banking with emphasis on card services, electronic banking or bankcard industry experience.
Related Categories: Payment systems, transaction services, Visa, and Debit Card

Essential Functions and Basic Duties:

  • Provides internal and external member service for remote access points, reviews security reports for remote access. Route customer inquiries received through online help channel and update content as needed.
  • Assist members in person and over the phone by having an excellent knowledge of all areas of payment systems, credit, debit, ACH, wire, payroll, mobile deposit, online banking, and share drafts.
  • Responsible for assisting the Payment Systems Management team with security of the Credit and Debit card portfolios. Ensures that compromised card alerts (CAMS) are handled in a timely manner to protect the assets of the Credit Union and our members. Responsible for ensuring that any developing fraud trends are identified and mitigated as quickly as possible.
  • Monitor Reports received from Vendors for anomalies and act in accordance with Policies and Procedures.
  • Create ad-hoc reports used for data uploads or analysis using Monarch Pro or Crystal.
  • Perform data entry of all areas of payment systems, not limited to ACH/Wires, Shared Branching, EFT Transfers, Item Processing, ATM’s, Visa Processor, Charge-Backs, Bill Payment Services, IRA, Internet/Mobile Banking and Over Draft Protection program and other services as assigned.
  • Streamline the workflow within the Payment Systems Department. Researches program enhancements and makes recommendations to the Payment Systems management team.
  • Provides high level of support to branches in an effort to provide excellent member service. Takes initiative/participation in coaching sessions.  Meets required timelines of position.
  • Responsible for reviewing assigned GL accounts on a daily/weekly/monthly basis.
  • Develops and maintains a positive working relationship with co-workers.  Has open and direct communication with others/practicing the Credit Union communication promise on a daily basis.   Is flexible and supportive of change.
  • Maintains member confidentiality. Is professional in communications with staff and members through verbal and written communication via email or mail.
  • Maintains high level of accuracy with minimal errors.  Develops, implements, and maintains operational procedures for the position to maximize efficiency and quality of work that support the Credit Union Core Values.

Please be advised that FNCU conducts credit checks and obtains consumer reports from consumer reporting agencies (including credit bureaus) for employment purposes only.

If you are interested in this employment opportunity, please email cover letter and resume to hrcareersps@fncu.org. EOE  Drug-free environment  M/F/D/V

Teller – Part Time (posted 07/22/14)
As a teller, you will be responsible for helping our members understand products and services, promoting our products and services and cross-selling as required.  You will be responsible for basic teller duties, cash handling, assisting members with financial transactions, while providing excellent service.
 
Essential Duties and Responsibilities:
•   Answer inquiries, perform routine transactions regarding checking and savings accounts and other credit union related products
•   Accurately process, closely verify and promptly key all transactions in a manner which maintains Community Trust's standards and a high level of service.
•   Greet members with name in a friendly and courteous manner.
•   Must be able to communicate effectively in person, on telephone, via mail, and electronic mediums
 
Requirements/Skills:
•   Cash handling, retail sales, and customer contact experience preferable.
•   Previous financial institution work experience required for some positions.
•   Must be able to work flexible work schedule.
•   Must have attention to detail regarding numbers and names.
•   Must be able to operate 10-key calculator and computer keyboard by touch.
•   Must be able to operate a PC in a Windows based system.
•   Bilingual (English/Spanish) is a plus.
 
Education:
High school education or GED.
 
To apply or to be considered for future openings please send a resume or completed application by: FAX: 847-543-1063; EMAIL: HumanResources@ctcu.org; MAIL: Community Trust Credit Union, 1313 Skokie Highway, Gurnee, IL 60031

Teller, full-time and part-time (posted 06/05/14)
Oak Trust Credit Union is currently seeking a full time or part time teller. Responsible to  perform routine teller transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, credit card payments, and transfers, while identifying opportunities to cross-sell. Please send resume to
hr@oaktrust.com or mail to 1811 W Diehl Rd Suite 700 Naperville IL 60563 Attn: Human Resources.

SHOP TALK
Equipment for Sale

1 Safe – 37” Tall – 37” Wide—Manufacturer: American Security Products – $2,000

1 Night depository – Opening – 25” Wide – 28” High –safe – 28” Wide – 25” tall – Manufacturer – Hamilton   Price: $5,500

1 Drive thru Window with Deal Drawer – Window is 60” Wide – 33” High – Manufacturer is Hamilton  Price $4,000

Please contact Mark Dietrich at 217-221-1963 or mdietrich@myuccu.com.  Additional information or pictures can be provided.


Our Mission: To Serve You