ICUL Service Corporation
 

Classifieds

EMPLOYMENT REFERRAL SERVICES. The League acts only as a clearing house for these listings and cannot assume responsibility for the validity of the description. Free advertising space is available to member credit unions only.  Please be advised that the League no longer produces the Classifieds in hard copy form.  Please e-mail ads to William Wille or Sarah Eigel.  Ads will run for ONE MONTH ONLY from the date of the posting.  If you wish to re-run an ad, please be sure to resubmit your request.  For questions, please call the League's Human Resources Department at (630) 983-3191.  

In an effort to assist our member credit unions seeking job applicants, ICUL is providing additional information about several online job resources.  First, the ICUL Job Board by CreditUnionboard.com enables employers to post jobs and search through over 135,000 industry resumes.  The Job board packages that are available offer members unlimited access to resumes and unlimited job postings capabilities.  Job seekers can post resumes and search jobs for free.  Through our partnership, ICUL members will receive an exclusive discount of up to 20 percent off on select ICUL job board packages.   To proceed to the ICUL Job Board, click here.

In addition, in order to further broaden the pool for those seeking job applicants, we have several additional suggestions, including Career One Stop, NACElink, The Illinois Job Bank and CUNA.  Click here for more information.

Application Developer (posted 08/04/14)

Role:
Design and develop both new software applications and enhancements to existing applications to meet business needs in accordance with Alloya's software development lifecycle. This includes analyzing requirements, gain understanding of business needs; develop level of effort estimates, software design and development, unit testing, application design and code reviews and development of technical documentation.

Major Duties and Responsibilities;

  • Design and develop application solutions and software in accordance with established company standards and which implement business requirements.
  • Troubleshoot and resolve application problems. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or leveraging these systems.
  • Develop and perform software testing and validation procedures, programming and documentation to ensure requirements have been addressed and basic functionality works and errors are handled properly. Perform system analysis and functional testing as required.
  • Develop an in-depth knowledge of Alloya's application portfolio, development tools, and processes. Actively participate in the development and review of business and system requirements to obtain an understanding of business needs to deliver accurate solutions.
  • Assist and participate in the development, implementation and testing of the Information Systems business continuity plans.
  • Provide estimates of project duration and development level of effort for project planning.
  • Proactively manage activities related to the project to deliver within established estimates.
  • Perform other duties as assigned.
  • Provide updates to Information Systems Management and/or project managers on work in progress, completed, planned and issues potentially impacting the one time completion or quality of work.

Knowledge and Skills

Experience: Eight to ten years of similar or related experience. 5+years of object oriented software development experience is required. 3+years of web programming experience, including ASP.net, Web Forms, and MVC is required. Experience using Microsoft.NET, Visual Studio, C#, ASP.NET, IIS, and SQL Reporting Services and Microsoft SQL Server. Experience with UML (Unified Modeling Language), entity/relationship diagramming, and/or object oriented analysis and design is a plus. Experience using Java, JavaScript, JDBC, HTML, XML, Crystal Reports, Oracle RDBMS, Apache Web Server and Visual Basic. Experience developing application software for the financial industry is a plus.

Education/Certifications/Licenses:
A college degree, with Computer Science as major preferred. Relevant certificates in the fields of software development preferred but not required.

Interpersonal Skills:
Communication skills, both verbal and written inside and outside of the organization are important.

Other Skills:
Must possess ability to read, analyze and interpret technical procedures, and regulations as related to Alloya. Should be able to work with mathematical concepts such as probability and statistical inference. Able to apply mathematical concepts to practical solutions.

Should possess the ability to define problems, collect data, establish facts and draw conclusions.

Alloya offers a competitive compensation and benefits package.  Interested candidates should email their resume to ann.mccauley@alloyacorp.org. EOE M/F/D/V.

Branch Manager
(posted 07/07/14)
Macon County School Employee Credit Union is seeking an experienced Branch Manager at our branch in Decatur, IL.  
 
This position will be responsible for planning, directing and organizing the daily operational activities of the credit union branch.  They will also ensure that the branch provides quality service to members in the areas of account transactions, loan application and new accounts. 

The successful candidate will have experience in the following: 

Knowledge, Skills and Abilities:

  • 3-5 years current and related experience in a credit union/banking environment
  • Associates degree or completion of specialized course of study
  • Personal Computer proficiency - including Microsoft and Windows applications.  Must be proficient in Microsoft Word, Excel and Outlook.
  • Knowledge of credit reporting and lending practices
  • Experience with banking/financial/lending operating system(s) strongly recommended
  • Strong verbal and written communication skills.
  • Courtesy, tact and diplomacy are essential elements of the job.  Work involves extensive personal contact with others and is usually of a personal or sensitive nature.  Work may involve motivating, influencing or training others.  Contacts both inside and outside the organization become important and fostering sound relationships with other entities becomes necessary and often requires the ability to influence or promote ideas or services to others.

Essential Functions and Responsibilities:

  • Responsible for developing and maintaining a highly motivated, well-trained staff while promoting effective employee relations.
  • Responsible for branch performance results relative to established objectives through effective leadership and execution of superior sales and service behaviors.
  • Monitors key products/sales within the branch to ensure sound business practices for the credit union, exceptional service for members and that employees are recognizing opportunities to educate members on what products and services are available that may enhance their financial wellbeing.
  • Prepares, implements and supervises annual/monthly budget for the branch that is consistent with the overall strategic plan and budget of the credit union.
  • Manages the security and safety of the branch, with responsibility to analyze security and safety procedures and to alert staff of any changes.
  • Responsible for building the credit union’s presence in the community.  Represents the branch, as appropriate, in its relationships with members, employer groups, community organizations and vendors.
  • Responsible for developing new members, while maintaining and expanding existing member relationships.
  • Provides informed, courteous and professional service to members as well as internal and external customers/contacts.
  • Troubleshoot and resolve inquiries in a timely, friendly and accurate manner.  Ensures that departmental staff provides same level of expected service. 

In the near future, MCSEFCU will be merging with 1st MidAmerica Credit Union. 1st MidAmerica Credit Union has an 80 year history of servicing more than 54,000 members of the South Central Illinois and Kansas City areas.  A full array of financial products and services are available at any one of 10 branches in 22 counties!

Don't miss out on an opportunity to join a growing organization that is a dedicated part of your community!  

Applications may submitted online with 1st MidAmerica Credit Union via our website (www.1stmidamerica.org) or via email to applyonline@1stmidamerica.org

This description is not a complete statement of all duties and responsibilities comprising this position.

Business Development Representative (posted 07/22/14)
If you are interested in working for a leader in the Credit Union Industry then we are looking for you!  We are a dynamic company with growth opportunities, and our membership base consists of ComEd, Exelon, Northwestern Memorial Hospital, and Northwestern University employees and students, as well as a 12-county community charter including Evanston, and Rockford.  The Business Development Representative is primarily responsible for creating business opportunities, enhancing Select Employee Group relationships and general community relationships for First Northern Credit Union.  In this role, the Representative will foster the relationships of employees, community/civic leaders, members, and others connected to those groups listed above.  Create PR and event opportunities to support all marketing campaigns ensuring that BD - marketing efforts are coordinated across appropriate markets, SEGs, etc.  These efforts should be measured and reported as part of the overall campaign effectiveness.  Generate acceptable, standardized tracking methodology and reporting spreadsheet for every PR and event activity.  Acceptable methodology should include the who/what/when/where/why and how; pre-goal(s) / results and post-goals / results.  Goals should be established prior to the event and results should be delivered 2 weeks following each event.  Participate in telephone campaigns geared towards relationship development with identified “ambassadors” of First Northern’s select employee groups, key community leaders, and legislators. Assist the Director of Marketing & BD with the implementation and maintenance of SEG ambassador program, including coordinating SEG visits and correspondence. Assist in all planning and budgeting aspects of the Marketing & Business Development department. Provide outside sales support to the Director of Marketing & Business Development by attending meetings, tabling, and helping organize community events and sponsorship opportunities.  College degree or equivalent. Working knowledge of computer spreadsheet and word processing programs. Have a basic working concept of the internet. Driver’s license, car and insurance. Three years of experience in marketing/sales; financial services industry preferred. Credit Union is a plus. Please be advised that First Northern Credit Union conducts background checks for all positions.  If you are interested in this employment opportunity please send resume to
HRCareers@fncu.org or fax to 312.429.6309.  EOE  Drug-free environment  M/F/D/V

Call Center Representative (posted 07/07/14)
HealthCare Associates Credit Union, a growing $275 million financial institution has an opportunity for a Call Center Representative to join our team at our Naperville location.  This position will have the overall responsibility of helping our members achieve their financial goals by delivering outstanding service to both internal and external members.  A key component of this service is to identify the financial needs of each member and recommend an appropriate quality financial solution. In addition, this position will have the overall responsibility of providing the members with accurate, efficient, and courteous service, confer accurate information (on savings and loan rates, on-going promotions, account information) cross-sell credit union products and be appraised of all credit union products and services.

Qualified candidates will have the following requirements:

  • Minimum 3-year member service (customer service) experience preferably in a financial institution
  • Minimum 1 year experience in loan processing
  • Minimum 1-year experience in IRA’s
  • Excellent communications skills
  • Ability to work well under pressure
  • Enjoy problem solving and interaction with members

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits. Resumes, including salary history, may be mailed or emailed to: Human Resources Department, HealthCare Associates Credit Union, 1151 E Warrenville Road, Naperville IL 60563; Email: resume@hacu.org; Fax: 630-717-4703;  Equal opportunity employer m/f

Card Services Representative (posted 07/07/14)
Healthcare Associates Credit Union, a growing $275 million financial institution has an immediate opening for a Card Services Representative to join our team at our Naperville location.  This position will have the overall responsibility of helping our members achieve their financial goals by delivering outstanding service to both internal and external members.  A key component of this service is to identify the financial needs of each member and recommend an appropriate quality financial solution.  In addition, this position will have responsibility for providing member service to HACU cardholders and for addressing a variety of issues including (but not limited to): chargeback/disputed transactions, lost/stolen plastics, fraudulent activity and general inquiries/concerns.  There will also be the opportunity to cross-sell other credit union products. 

Qualified candidates will have the following requirements:

  • High School diploma or equivalent
  • Type at 30-50 WPM
  • Prior financial institution experience
  • Prior Visa or MasterCard chargeback experience
  • Must be a team player who is detail orientated and highly organized with excellent oral and written communication skills
  • Must have the ability to be both flexible and enthusiastic and able to work in a fast-paced, multi-task environment

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits.  Resumes, including salary history, may be mailed or emailed to: Human Resources Department, HealthCare Associates Credit Union, 1151 E Warrenville Road, Naperville IL 60563; Email: resume@hacu.org; Fax: 630.717.4703; Equal opportunity employer m/f

Chief Executive Officer (posted 08/19/14)
Maroon Financial Credit Union is conducting a search for President/CEO.  Located on the University of Chicago campus, the credit union is part of a diverse and growing community. This is a unique organization with a strong board of directors, a rich history and a deep commitment to serving the financial needs of its members. The CEO will be responsible for preserving the financial strength of the credit union, ensuring the delivery of competitive services and continuously improving member value.  Candidates should have a deep background in financial services with experience in balance sheet and asset/liability management, a collaborative management style and a willingness to be hands-on when needed. Exceptional leadership and communication skills are expected. The position requires over five years of senior management experience with broad-based functional oversight. A bachelor’s and/or advanced degree is strongly preferred.  For immediate consideration go to
WWW.OROURKECONSULT.COM. Email resume and salary requirements to ESEARCH@OMACONSULT.COM.  Phone 800.394.1918; Fax 650.589.8749. www.orourkeconsult.com 

Collections Representative – Part Time
  (posted 07/22/14)

Role:
To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments, recovering collateral, and recovering losses from negative share draft accounts and returned deposit items.

Essential Duties and Responsibilities:
• Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
• Analyzes financial situation of delinquent borrowers; makes recommendations and arrangements to repossess collateral when other arrangements to bring the loan current are unsuccessful.
• Maintains accurate files and reports on all collections activity.
• Handles bankruptcy petitions, reaffirmations and recommends extensions.
• Adds CPI to loans and adjusts payments accordingly.
• Informs management of trends in loan underwriting contributing to delinquent/charged off loans.
• Testifies at legal proceedings as required.
• Manage collection agency relationship and accounts.
• Prepare collection analysis/reports as requested by management.

Education:
A high school education or GED.

Experience:
One to two years of similar or related collections experience.

Interpersonal Skills:
• The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.
• Bilingual (English/Spanish) is a plus.

Other skills:
• Must be proficient with computers, including software (MS Office Suite-Word, Excel, etc.)
• Must be able to sit/work with telephone/computer more than 6 hours per day.
• Must be familiar with FDCPA.

To apply or to be considered for future openings please send a resume or completed application by: FAX: 847-543-1063; EMAIL:
HumanResources@ctcu.org; MAIL: Community Trust Credit Union, 1313 Skokie Highway, Gurnee, IL 60031
 
Collections Representative (posted 07/01/14)
HealthCare Associates Credit Union has an opportunity for a full-time Collections Representative at our main office in Naperville.  The Collections Representative is responsible for initiating and following through with collection of all delinquent loans, credit cards and negative shares in accordance with established collection guidelines, FDCPA laws and time frames set by management.  Other responsibilities may include but are not limited to: bankruptcy, repossession work, skip tracing, foreclosure cases and legal assignments.  Qualified candidate must be a detail oriented team player, possess excellent interpersonal skills and demonstrate the ability to problem solve quickly.  High School diploma required, Three to Five years of consumer collection experience preferred.  Knowledge of bankruptcy laws and procedures a plus.  We offer a highly competitive salary, 401(k), pension plan, tuition reimbursement, plus other outstanding benefits.  Resumes must include salary history to be considered.  Submit resumes to: HEALTHCARE ASSOCIATES CREDIT UNION, Attn: Teresa Schneider, 1151 E. Warrenville Road, PO Box 3015, Naperville, IL  60566; E-mail:
resume@hacu.org; Fax:  630 717-4708  Equal Opportunity Employer 

Collections Specialist (posted 08/04/14)
Chicago Municipal Employees Credit Union is currently seeking a self-motivated individual who can work independently and have the drive to move ahead to join our Collection Department. We are located in downtown Chicago. Our Credit Union is growing and committed to employee growth and customer satisfaction. Contact: If you are interested in our employment opportunities, please e-mail your resume to
careers@cmecuonline.org.
 
Title: Collections Specialist Reports To: CFO
Department: Collections Supervises: Collections Staff
FLSA: Exempt

Job Summary:
Responsible for administration and operation of the Collections Department. Ensures staff adheres to departmental policies and procedures as well as state and federal laws and regulations. Additionally, provides consistent direction and leadership to collections staff.

Essential Functions:

  • On delinquent loans determine when loan collateral should be repossessed
  • File claims, attend hearings and coordinate with trustees for all bankruptcy filings
  • Prepare collection department updates and reports for management’s financial and operational reports
  • Establish and maintain effective collection procedures on loan accounts that are late and potentially delinquent, charging them to reserve
  • Review invoices from attorneys retained for collection
  • Authorize legal proceedings
  • Contact delinquent members via telephone and mail to determine the reasons for delinquency and assist them in developing plans to bring accounts to current status
  • Notify co-signers regarding status of delinquent accounts
  • Update and log activity on accounts through delinquent loan recovery system
  • Obtain credit bureau reports
  • Monitor departmental budget
  • Research payroll deductions, stops, starts, and changes
  • Service all overdrawn accounts
  • Assist members with delinquent loans to resolve delinquency
  • Calculate and correct payments for error corrections on loan accounts
  • Investigate and correct discrepancies in loan applications
  • Develop and implement departmental policies and procedures
  • Provide direction and leadership to collections staff through quarterly supervision and annual performance appraisals
  • Maintain a working knowledge of credit union history, philosophy, policies and procedures
  • Other duties as assigned to accomplish the goals and objectives of the Collections department and the credit union.

Qualifications: The ideal candidate should have a Bachelor's degree and a minimum of 3 years experience in collections. Supervisory experience is a plus.

Physical Demands and Work Environment:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel objects, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms; and bend.
  • The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • The noise level in the work environment is usually moderate.
  • The responsibilities outlined in this document serve as a general description of the job function. It is not exhaustive in expectations or qualifications and should not be interpreted as such. Further, this document is not to be interpreted as a contract or guarantee of employment.

Consumer Lending Manager (posted 07/22/14)

Job Summary
:
Manage consumer loan processing functions.  Review, update and develop processes to ensure efficiency of lending function.  Monitor daily loan activity.  Train employees, develop and assist staff to provide exceptional member service.

Essential Duties and Responsibilities:
• Manage daily lending function, to include auto, stock, visa, and other consumer loans
• Ensure compliance with State and Federal regulations
• Manage loan audit function
• Monitor and ensure proper follow up on title receipt, insurance tracking and loan audit
• Pro actively resolve member service issues and complaints
• Maintains a professional appearance and image while conducting business with members and vendors
• Responsible for exceptional member service to every member, internal and external, every time by adhering to the ALEC Service Model

Secondary Duties and Responsibilities:
• Administer Loan Advantage and Evolve Programs
• Prepare loan documentation, schedule closing and close consumer loans
• Conduct research and resolve problems on member accounts
• Monitor and report processing figures to the VP of Lending
• Support the marketing of the credit union and its products and services
• Maintain knowledge of credit union products, services, policies and procedures
• Other duties as assigned

Supervisory Responsibilities:
Directly supervises 5 to 7 loan specialists to include performance evaluations, scheduling, planning, training, coaching, counseling and regular staff meetings.

Education
• Preferred:  Bachelors degree or post secondary education in business related field 

Experience:
• Required:  Loan processing experience.  Knowledge of the financial industry.  Customer service skills
• Preferred:  Three years with full service financial institution.  Prior Supervisory experience. 
     Knowledge of credit union loan products, services, and data processing system. 

Knowledge/Skills:
• Organizational skills
• Oral and written communication skills
• Strong interpersonal skills
• Computer skills

Please send resume to: ALEC - H.R. Department, 401 N Riverside Drive Suite 1-A, Gurnee, IL 60031-5915; Fax: 847.360.0675; E-mail:
hr@alecu.org

Executive Assistant (posted 08/04/14)
A state-chartered credit union has an immediate opening for an Executive Assistant to provide administrative support for President/CEO.   Applicant will be required to write letters, maintain centralized filing system, coordinate meetings, arrange travel, prepare reports and other responsibilities as needed.  Strong computer and excellent communication skills highly desired. Minimum of five (5) years administrative experience supporting upper level management required.  Forward resumes to:
evandaniker@cpoecu.com.

Director, Loyalty and Process Transformation (posted 08/11/14)
Build a Career with Us!  Who We Are:
With over 2 billion dollars in total assets, Baxter Credit Union (BCU) is one of the nation's top 100 credit unions. BCU is a leader and innovator in the lending and financial resources industry. Serving more than 180,000 members, BCU prides itself on world class service, innovative technology, and providing long-lasting value to its members. Named to the Companies That Care honor roll 10 years in a row and Chicago’s Top 100 Workplaces to work, BCU is known for our commitment to employee success. Discover the BCU Advantage when you join us in Vernon Hills, IL as a:
Director, Loyalty and Process Transformation

Position Overview:
Lead the loyalty and experience improvement programs in accurately assessing the voice of our membership based on gathered feedback, and providing valuable and actionable insights to the business, and effectively assisting the business in converting those insights into an improved member experience, increased loyalty, and more efficient service operation.

Position Responsibilities:

  1. 1. Promote and excite BCU’s culture of caring and continuous improvement and effectively engage all employees in the understanding and attainment of our loyalty and member experience objectives; be regarded as the subject matter expert
  2. Lead all aspects of the voice of member data collection, analysis and process improvement recommendations derived from all channels and collection points
  3. Work collaboratively with department and functional management to establish coordinated loyalty goals, define plans to achieve those goals, and lead loyalty and experience recognition programs
  4. Maintain accountability with business functions to distill member feedback into actionable opportunities, convert these opportunities into experience improvements, then track execution and success
  5. Lead process transformation efforts to create summary business cases that identify gaps/failures in the member experience, recommend solutions to improve this experience and quantify the benefits
  6. Prioritize recommendations to deliver the greatest improvements to member experience, productivity and financial efficiency by holistically evaluating opportunities so to best direct finite resources
  7. Co-lead with BCU HR the internal service and loyalty program; collecting and providing feedback to internal functions
  • Position Requirements: 
  • B.S. or B.A. required
  • Minimum 5 years of experience in customer experience management 
  • Minimum 3-5 years of management experience
  • Demonstrated project management in a cross-functional environment
  • Demonstrated strength in the ability to analyze data and understanding cause and effect relationships
  • Must be an energetic, self-motivated leader with the ability to present to and develop strong relationships with employees at all levels of the organization
  • Excellent written and verbal communications skills required
  • Experience working with a Net Promoter Score program a strong plus
  • Process improvement and/or project management certifications a plusW

What We Offer:
Employees at BCU experience a flexible, aggressive, and educational work environment where employees are provided with both the internal support and educational tools they need to succeed professionally and personally. Our culture continues to be one of managing exciting growth with strong teamwork and dedication. Our commitment to world-class service, and to your success, includes a comprehensive training program, an aggressive compensation plan, superior benefits, a dental plan, life insurance, a company-matched 401(k), vacation and sick benefits, and a level of continuing support that is unique in our industry.

Job: Lending
Industry: Financial Services
Primary Location: United States-Illinois-Vernon Hills
Organization: Credit Union Support
Schedule: Full-time

How to Apply:
https://www.bcu.org/Careers.aspx?utm_source=Recruiting&utm_medium=Web&utm_term=ILCreditUnionLeague&utm_campaign=14000412 

Marketing Analyst (posted 07/22/14)

Job Summary:
Under the supervision of the Marketing Director, this position is responsible for managing promotional analysis through various analytics systems for campaigns/channels and communicating results to relevant business units. This position is also responsible for targeted campaign design, maintenance and optimization of the marketing database. This position will also be charged with performing research and providing strategic insights regarding the market, trends, competitors, potential and existing customers and current campaigns.

Essential Duties and Responsibilities:

• Track overall marketing effectiveness and ROI for all marketing campaigns using a variety of systems including marketing database and provide timely results to management.
• Participate in campaign development and execution including research, segmentation and quantification of results.
• Identify trends in campaign data that can be marketing opportunities in growing member engagement, portfolio growth or strategic insight and monitor ongoing campaign performance.
• Lead the operation and maintenance of the MCIF marketing database.  Utilizes MCIF to identify and create targeted member campaigns.
• Lead the semi-annual marketing report process, including gathering data from various departments and communicating results to management team.
• Cross train other marketing staff on analytical applications and programs.
• Work cross-functionally with other departments on strategic projects that involve marketing research and analytics.
• Champion member surveys for the organization to track member satisfaction.
• Conduct market research to determine new product or service opportunities.
• Lead the development of product profitability analysis for credit cards, auto loans, mortgages, debit cards and home equity loan products.
• Maintains a professional appearance and image while conducting business with members and vendors.
• Responsible for exceptional member service to every member, internal and external, every time by adhering to the ALEC Service Model.
• Other duties as assigned.

Secondary Duties and Responsibilities:
• Travel to local and business development efforts to drive membership growth.  Up to 10% travel in position.

Education:
• Required: Bachelor’s degree in Business with an emphasis in Marketing or Statistics.

Experience:
• Required: Minimum 2 years using campaign management tools or MCIF systems or other related financial analytics experience. Demonstrated experience in the implementation of both qualitative and quantitative market research and analysis. Basic understanding of financial reporting.            
       
• Preferred:  3-5 years of experience with a full-service financial institution, specializing in campaign management or MCIF systems. Knowledge of Raddon MCIF database preferred.

Knowledge/Skills:
• Analytical skills
• Organization skills
• Communication skills
• Leadership skills
• Experience with Raddon MCIF or other marketing database is a plus

Please send resume to: ALEC - H.R. Department, 401 N Riverside Drive Suite 1-A, Gurnee, IL 60031-5915; Fax: 847.360.0675; E-mail: hr@alecu.org   

Member Service Representative (posted 08/04/14)
Reporting to: Assistant Branch Manager
FLSA Status: Non-Exempt (Note* if this position is not held in the branch, MSR will report to the Branch Manager)

Position Summary:
Patelco Credit Union, with assets now totaling more than $3.6 billion and 270,000 members nationwide, we are looking to fill the position of Member Service Representative. We are among the largest credit union in the nation today. As a not-for-profit, full service financial institution, what we earn, we return to our members in savings from lower loan rates, fewer fees, and personalized service that focus on transparency, simplicity, and trust.  As we are member–owned, our vision is to be our members' relevant, trusted and preeminent financial services provider. As such, we will return superior value to our member–owners.  In this role, you will have the ability to provide superior customer service to all our members with Patelco products and services.

Essential Duties:
§ Providing quality customer service to credit union members
§ Conducting daily routine transactions such as deposits and withdrawals on accounts
§ Open new accounts for new and existing members
§ Offer the many products and services provided by the credit union
§ Cash handling and balancing, ATM balancing and vault teller functions
§ Perform other duties as assigned

Minimum Qualifications:

§ Must have HS Diploma/GED
§ One year minimum of excellent cash handling experience
§ Possession of strong customer service and sales skills, especially in a banking or retail
environment preferred
§ Excellent computer skills MS Windows and MS Office (Word & Excel)

Competencies Required:

§ Ability to be well organized, team-player, motivated and flexible with working hours
§ Outstanding oral and written communication skills
§ Ability to perform multi-task and detail oriented
§ Demonstrated ability and desire to thrive in a challenging fast paced work environment
Physical Activities/Requirements:
§ Primary work activities involve using a keyboard and computer to assist members
§ Ability to stand or walk for extended periods of time
§ May be required to travel within branch network for training or staffing assistance
                       
Member Services Representative
  (posted 07/22/14)
Send resume to Credit Union Office, Attn: Manager, 505 NE Monroe Avenue, Peoria, IL 61603

Job Description:

Key Duties and Overview:
Ability to provide superior customer service managing our products and services for all members.
We are seeking a person with a positive attitude, who enjoys working with the public.
Salary and Benefits: $30,600 - 33,280; plus benefit package available; 2 weeks’ vacation after 1 year of employment; 5 days Personal Time, annually; 1 Yr. Probation.

Primary Responsibilities:
• Providing quality customer service to Credit Union members
• Conducting daily routine transactions such as deposits, withdrawals, and printing checks from accounts on the computer
• Opening new Member Accounts
• Offering and explaining the products and services provided by our Credit Union
• Cash handling and balancing
• Providing, handling, explaining and disbursing loans
• Posting ACH, ATM, Visa, and Share Draft transactions to proper accounts
• Print monthly and quarterly statements, stuff into envelopes to send to members
• Track titles, insurance and proper information on vehicle loans
• Other duties as assigned by the Credit Union Manager

Qualifications:
• High School Diploma/GED, minimum education requirement
• Two years minimum Credit Union Experience or Equivalent
• Excellent customer service skills
• Excellent computer skills – MS Windows, MS Word and Excel
• Detail orientated
• Self-motivated, well organized, team player traits
• Ability to multi-task, energetic, assertive

Physical Activities/Requirements:
• Primary work activities involve using a computer keyboard to assist Members
• Ability to stand or walk for extended periods
• Successful Criminal Background Investigation necessary for Employment

Personal Banker (posted 08/11/14)
ABRI CREDIT UNION in Woodridge needs a Full-Time Personal Banker.  Please visit our career page to view job requirements and to apply online at
www.abricu.com.  No calls please. EOE

Teller – Part Time
(posted 07/22/14)
As a teller, you will be responsible for helping our members understand products and services, promoting our products and services and cross-selling as required.  You will be responsible for basic teller duties, cash handling, assisting members with financial transactions, while providing excellent service.
 
Essential Duties and Responsibilities:
•   Answer inquiries, perform routine transactions regarding checking and savings accounts and other credit union related products
•   Accurately process, closely verify and promptly key all transactions in a manner which maintains Community Trust's standards and a high level of service.
•   Greet members with name in a friendly and courteous manner.
•   Must be able to communicate effectively in person, on telephone, via mail, and electronic mediums
 
Requirements/Skills:
•   Cash handling, retail sales, and customer contact experience preferable.
•   Previous financial institution work experience required for some positions.
•   Must be able to work flexible work schedule.
•   Must have attention to detail regarding numbers and names.
•   Must be able to operate 10-key calculator and computer keyboard by touch.
•   Must be able to operate a PC in a Windows based system.
•   Bilingual (English/Spanish) is a plus.
 
Education:
High school education or GED.
 
To apply or to be considered for future openings please send a resume or completed application by: FAX: 847-543-1063; EMAIL:
HumanResources@ctcu.org; MAIL: Community Trust Credit Union, 1313 Skokie Highway, Gurnee, IL 60031.

Vice President (posted 08/19/14)
North Star Community Credit Union, an $80 million credit union located in Cherokee, Iowa is seeking a strong candidate for their next Vice President.  The Vice President will report to the CEO and will have direct responsibility for the lending, human resource and compliance functions of the credit union. The successful candidate will have a strong consumer lending background including hands-on experience in granting, packaging and selling mortgage loans on the secondary market.  Commercial lending experience is a plus.  The vice president will be a highly motivated strategic thinker and will be proactive in bringing forward ideas for new and progressive products and services for the credit union. Experience in managing, supervising and coaching others is key to this position.  Management experience in the credit union or other financial services industry is required. The ideal candidate will have a college degree, although comparable work experience and specialized training plus additional licenses and certifications needed in the lending environment will be considered. Please send cover letter, resume, and salary history/requirements to:
northstarcommunitycu@gmail.com.  Resumes will be accepted until August 30, 2014.


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