ICUL Service Corporation
 

Classifieds

EMPLOYMENT REFERRAL SERVICES. The League acts only as a clearing house for these listings and cannot assume responsibility for the validity of the description. Free advertising space is available to member credit unions only.  Please be advised that the League no longer produces the Classifieds in hard copy form.  Please e-mail ads to William Wille or Sarah Eigel.  Ads will run for ONE MONTH ONLY from the date of the posting.  If you wish to re-run an ad, please be sure to resubmit your request.  For questions, please call the League's Human Resources Department at (630) 983-3191.  

In an effort to assist our member credit unions seeking job applicants, ICUL is providing additional information about several online job resources.  First, the ICUL Job Board by CreditUnionboard.com enables employers to post jobs and search through over 135,000 industry resumes.  The Job board packages that are available offer members unlimited access to resumes and unlimited job postings capabilities.  Job seekers can post resumes and search jobs for free.  Through our partnership, ICUL members will receive an exclusive discount of up to 20 percent off on select ICUL job board packages.   To proceed to the ICUL Job Board, click here.

In addition, in order to further broaden the pool for those seeking job applicants, we have several additional suggestions, including Career One Stop, NACElink, The Illinois Job Bank and CUNA.  Click here for more information.

Assistant General Counsel (posted 10/15/14)
The Illinois Credit Union System, a statewide trade association with a business subsidiary and multiple business partners, has an immediate opening in its corporate law department for an Associate General Counsel. The position focuses on legislative and regulatory research and analysis, with an emphasis on compliance.  The successful candidate must be detail minded and possess strong written and verbal communication skills, including the ability to speak to groups on legal and technical issues. Previous finance and/or financial institution experience helpful. Knowledge of consumer regulations essential. We offer a competitive salary and excellent benefits package, including 401(k)/pension benefits. Only those candidates who include a salary history will be considered. If interested, please forward resume and salary requirements to: Illinois Credit Union System, Attn: Human Resources, 1807 W. Diehl, P.O. Box 3107, Naperville, Il 60566-7107 or Email :
ILCU_HR@ilcusys.org; No phone calls please! EEO Employer M/F  

Business Development Representative (posted 10/06/14)
NorthStar Credit Union
Warrenville, IL
630.393.7201 X 220
jobs@nscu.org 

Collector – Lending Services (posted 09/24/14)
If you are interested in working for a leader in the credit union industry, then First Northern Credit Union is looking for you! We are a dynamic financial institution with growth opportunities. Our membership base consists of Commonwealth Edison, Exelon, Northwestern Memorial Hospital and Northwestern University employees and students, as well as a 12-county community charter including Evanston and Rockford. 

Job Location: Downtown Chicago (Loop), IL
Employment Type: Full Time
Required Education: H.S. Diploma or equivalent
Required Experience: Minimum two years experience in a collections department, preferably at a financial institution. Knowledge of the legal aspects of collection, bankruptcy and repossessions required

Position Purpose:
Collection of delinquent accounts as assigned. Provide servicing assistance on existing loans and credit card accounts. Maintain accurate records of calls and resolutions. Maintain excellent member service through account contact and problem resolution. Support Lending Services in daily departmental duties.

Essential Functions and Basic Duties:

  1. Call/Collect delinquent loan and credit card accounts as directed by management.
  2. Accurately document all activity, conversations and account adjustments.
  3. Process, record and post recovery on lawsuits, charged-off accounts and bankruptcies in a timely manner.
  4. Assist in billing, delinquent loan, and paid ahead notice generation.
  5. Charge-off bad debts.  Assist with month-end charge-off reporting.
  6. Process the repossession of collateral.  Create and distribute month-end repossession report.
  7. Assist with loan payments, collateral protection insurance, credit bureau reporting and exceptions.

Please be advised that FNCU conducts credit checks and obtains consumer reports from consumer reporting agencies (including credit bureaus) for employment purposes only.
Salary/Benefit Notes: First Northern Credit Union offers a generous benefits package, including medical, dental and vision insurance; free life and disability plans; 401k with company match after 1 year of employment; annual performance, incentive plans and more.

To learn more about First Northern Credit Union, visit us at
www.fncu.org . If you are interested in this employment opportunity, please apply via email at CareersCOL@fncu.org or fax resume to 312.429.6309.  EOE Drug-free environment M/F/D/V

Compliance Manager (posted 09/18/14)

Reports to: Senior Vice President – CFO

The primary purpose of this position is to assist HealthCare Associates Credit Union in living out our Mission, “Helping our members achieve their financial goals one solution at a time,” by delivering outstanding service to both internal and external members. In addition, this position will have responsibility ensuring that daily operations of the credit union are meeting the standards, policies and applicable rules, regulations and statutory requirements. The Compliance Manager will ensure that credit union employees are following laws and guidelines by designing and implementing policies and controls. This employee will recommend policy changes to senior management and/or Board of Directors that will facilitate the credit union’s compliance program, reduce risk, and reflect changes in regulations. The Compliance Manager will update and disseminate information regarding laws and regulations.

This position will require knowledge about governmental and financial regulations and laws. These include the Anti-Money Laundering rules, as well as the Bank Secrecy and Fair Credit Acts. The individual will serve as the Credit Union’s Bank Secrecy Act (BSA) Officer and maintain compliance with all BSA and Office of Foreign Assets Control (OFAC) rules and regulations. While implementing or recommending action to ensure compliance, the Compliance Manager should be conscious of streamlining efforts, cost effectiveness, and safety and soundness, and proper maintenance of the internal control structure.

This position shall have reasonable access to all credit union activities, records, and personnel, as necessary, in order to fulfill the duties and responsibilities of the position.

Qualifications:

  • Bachelor’s degree preferred with at least 3-5 years of financial institution experience.
  • Certified Compliance Officer designation preferred (will consider individuals who have relevant background and agree to obtain this designation or have a similar designation from an audit background.)
  • Experience in compliance or auditing within the financial services industry.
  • Excellent PC Skills with hands-on knowledge of all Microsoft Office products and use of the Internet.
  • Superior written and verbal communication skills and ability to interface and network with others.
  • Sound judgment and ability to handle highly confidential issues with tact and diplomacy.
  • Ability to manage multiple projects efficiently.
  • Ability to work independently and under deadline pressures.

HACU offers a highly competitive compensation package which includes 401K, 401A pension, complete healthcare plan and tuition reimbursement.  Resumes may be mailed or e-mailed to:  Human Resources Department, HealthCare Associates Credit Union, 1151 E. Warrenville Road, Naperville, IL 60563; e-mail:  resume@hacu.org; equal opportunity employer m/f.

Digital Marketing Specialist (posted 09/09/14)
Motorola Employees Credit Union (MECU) is currently seeking an experienced Digital Marketing Specialist to join our team of professionals in Schaumburg, IL.

Job Description:
The Digital Marketing Specialist (DMS) leads the implementation and maintenance of all digital channels for the credit union, including website, Intranet, email and social media. The DMS is responsible for integrating and executing digital marketing into the overall marketing activities across the organization. Implements new digital technologies to improve the online member experience, deepen member penetration, and drive growth and adoption of electronic services. As a proactive leader and the voice of digital on the marketing team, the DMS provides support, education and thought leadership for a range of digital marketing projects and other tasks assigned by the Marketing Manager. The DMS works closely with the Marketing Manager and other departments to leverage digital channels in ways that help the credit union achieve its objectives.

Job Responsibilities:

  • Implements and oversees content and functionality updates for both the external website and intranet via a CMS
  • Collaborates with marketing team to guide digital projects/ideas with regards to best practices across web production, design, user experience and SEO
  • Provides direction and guidance to developers, designers and database teams to efficiently execute digital projects
  • Performs basic development (CMS, HTML, WYSIWYG editor or Dreamweaver) and design revisions (Photoshop, Illustrator, InDesign)
  • Ensures consistent branding and design across all digital assets (e.g., images, messaging, and layouts)
  • Conducts ongoing competitive analysis of other sites, including technology and function analysis and determines strategies to stay competitive
  • Recommends, implements and creates digital communications tactics to drive business growth and maximize member value
  • Partners with others in Marketing to develop e-newsletter content calendar and create email content. Updates HTML templates within ESP (email service provider), and deploys them
  • Implements online contact and lead management strategy
  • Analyzes website and social media behavioral analytics and clickstream data to effectively optimize the site content, messaging, member experience and other key indicators
  • Provides on-going member data analysis for CRM and/or MCIF (marketing customer information file) and marketing development purposes
  • Reviews, analyzes and reports on email metrics in an effort to continually optimize the e-newsletter and other email efforts
  • Manage all day-to-day operations, monitoring and optimization of the credit union’s social media communities (e.g., Facebook and LinkedIn) both from marketing and member service standpoints
  • Leads the development of the editorial calendar to ensure efforts are appropriately scheduled and that credit union achieves visibility among its target audience/users
  • Serves as the content manager for social media channels, including writing copy, posts, blogs, etc. using a unified, engaging voice that supports the brand’s message and mission

Job Requirements

Education and/or Experience
:

  • Bachelor's degree in marketing or communications preferred and/or 
  • Minimum 3-5 years of digital marketing experience with progressive responsibility, preferably in a financial services firm.

Skills and Abilities:

  • Position requires working knowledge of basic HTML and image/video conversions (e.g., PDFs, jpg, avi, animated gifs), web publishing applications (e.g., Dreamweaver), design tools (preferably PhotoShop, Indesign, Illustrator), content management systems (such as Sitecore), web analytic programs (preferably Google Analytics), and email service providers (e.g., Documatix, Constant Contact)
  • Significant experience with best practices including PPC (pay per click), SEO, email marketing, social media (Facebook and LinkedIn), community management
  • Strong project management skills

Compensation & Benefits:

  • Full Time / Salary
  • Benefits package available

To Apply:
Please click on the following link:
www.candidatelink.com/mecu Equal Opportunity Employer

Financial Service Representative (posted 10/17/14)
NorthStar Credit Union
Warrenville, IL
630.393.7201 X 220
jobs@nscu.org

HR Manager (posted 10/17/14)
Great Lakes Credit Union is seeking an experienced Human Resources professional to manage employment, recruiting, employee benefits, HRIS, payroll, and all related compliance and reporting.  This position is located in our North Chicago office, and will pay frequent visits to branches in Lake, Cook, Kane and Kendall Counties in Illinois.  Please read the duties and requirements below, and if you are interested, send your resume to recruiter@glcu.org.  For more information about Great Lakes Credit Union, please visit www.glcu.org.

Primary Duties:

  • Manage recruiting and staffing activities, and conduct sourcing, interviewing and pre-employment screening.  Develop and maintain all related reports and communication.
  • Manage payroll activities to ensure accurate and timely bi-weekly payrolls.
  • Manage employee benefit programs, including medical, dental, vision, basic life, and disability.
  • Administer 401k retirement program.
  • Supervise department staff, providing coaching and training.
  • Develop and maintain open and effective working relationships with GLCU staff and the management team.
  • Continually assess operations to ensure efficiency, and ensure a high level of service is provided by the department.
  • Provide assistance in developing and maintaining the department’s budget.
  • Pay visits to employees at branches in Lake, Cook, Kane and Kendall Counties.

Knowledge, Skills and Abilities:

  • REQUIRED:  Bachelor’s Degree in Human Resources or HR-related field.
  • REQUIRED:  Minimum of five (5) years of HR Management experience, including supervisory experience.
  • PHR/SPHR, CEBS, and/or APA certification strongly preferred.
  • Well-developed knowledge of HR principals and practices, and state and federal laws regarding employment, benefits, and payroll.
  • Excellent verbal communication skills, including platform/presentation skills and written communication skills.
  • High level of proficiency with HRIS, and ability to create and maintain reporting systems.
  • Intermediate level user of Excel, Word and PowerPoint.
  • Ability to develop and maintain professional and productive working relationship with staff, the management team, vendors, and brokers.
  • Vehicle and valid driver’s license required to travel among branches.

IRA/HSA Specialist (posted 09/29/14)
ALEC Credit Union offers a full array of products and services to over 30,000 members with over $650 million in total assets. We’re one of the fastest growing credit unions in Illinois!
Like to join our team? All resumes can be emailed to the attention of the HR Department at
hr@alecu.org

Job Summary: Responsible for performing verification and detailed maintenance for all Individual Retirement Accounts and Health Savings Accounts. Includes assistance with all types of maintenance requests received from MSRs or other internal departments; verification and tracking of relevant documentation received from the service centers; responsible for monthly RMD, IRS reporting and supporting the automated IRA and HSA account origination process. Performs all support functions of the IRA process for the organization. Responsible for maintaining all IRA accounts; keeps abreast of all IRA regulations; and provides IRA training and assistance to customers and staff.

Essential Duties and Responsibilities:

  • Verifies all IRA & HSA documentation, ensuring that all necessary/required forms have been completed accurately. Makes corrections as necessary AND / OR sends the applicable
    corrections to the MSR’s manager.
  • Monitors online activity of IRA & HSA applications, contributions and IRA distributions to Ascensus and core.
  • Processes periodic IRA payments.
  • Reviews all IRA & HSA related tax forms for accuracy and compliance. Approves transmission to the IRS after verification.
  • Researches all disputed IRA & HSA transactions. Posts adjustments to member’s accounts or explains transaction postings to member. Prepares any adjusting tax form submission, as needed.
  • Sends mandatory notices to members and third party administrator on IRA & HSA products and processes.
  • Train and keep staff up to date on all regulation changes.
  • Assist with webinar and seminar training for both internal and external member.
  • Responds promptly to Member telephone inquiries regarding any retirement products including but not limited to Individual Retirement Accounts and Health Savings Accounts.
  • Understands laws, IRS Rules and Regulations governing retirement plans.
  • Maintains records and files, researches fees, tax statement problems and corrects appropriate forms. Researches all mandatory distributions on new and existing plans inclusive of setting up, accuracy, analysis, maintenance and compliance.
  • Verify and correct where appropriate, year-end information for IRA and HSA accounts, to include, 1099-OID, 1099-R, 1099SA’s and 5498’s.
  • Complete audits to ensure integrity of system data and data input

Education:

  • Required: High school diploma
  • Maintain certification and credentials by attending required Ascensus IRA Supertrain for IRA/HSA.
  • Preferred:  Bachelors degree in business related field

Experience:

  • Required:  Customer service and retail sales experience.  Knowledge of the financial industry
  • Preferred:  Three years with a full service financial institution.  Knowledge of credit union products, service, and data processing system

Loan Processor (posted 09/11/14)
HealthCare Associates Credit Union is seeking an outgoing, ambitious individual to process incoming consumer loan requests (vehicle, unsecured, home equity) from application to closing.  Primary duties include:  new loan input, initial contact call, document preparation, loan disbursal and answering member inquiries.  Interested individuals must possess strong customer service, clerical and cross-selling skills.  Applicant must be a detail-oriented, organized individual with problem-solving abilities and excellent communication skills.  Qualifications: High School diploma or equivalent. Prior banking experience preferred. Average typing skills (30wpm) Computer literate, familiar with Microsoft Windows and basic word processing programs a plus.  We offer a highly competitive salary, 401(k), pension plan, tuition reimbursement, plus other outstanding benefits.  Resumes must include salary history to be considered.  Submit resumes to: HEALTHCARE ASSOCIATES CREDIT UNION, Attn: Jean Morris, 1151 E. Warrenville Road, PO Box 3015, Naperville, IL  60566; E-mail: 
jmorris@hacu.org; Fax:  630 717-4705; Equal Opportunity Employer m/f

Marketing Specialist (posted 09/29/14)
ALEC Credit Union offers a full array of products and services to over 30,000 members with over $650 million in total assets. We’re one of the fastest growing credit unions in Illinois!
Like to join our team? All resumes can be emailed to the attention of the HR Department at
hr@alecu.org 

Job Summary: This position will provide direct support to the Marketing Director in reaching department goals and strategies.  Responsible for initiating and assisting in creative, analytical and administrative aspects of executing annual marketing plans.

Essential Duties and Responsibilities:

  • Creative assistance for all marketing campaigns and branding efforts
  • Create and monitor email marketing campaigns
  • Excellent analytical and presentation skills including demonstration skills to handle many assignments simultaneously
  • Demonstrate the ability to be an expert in forward thinking, market research, and problem-solving skills
  • Provides research support for the development, implementation and evaluation of marketing plans
  • Monitor all marketing collateral inventories (brochures, forms, newsletters, etc)
  • Monthly paper and electronic statement management
  • Staff communication of all marketing programs
  • Coordinating, planning and communicating marketing events with credit union staff
  • Coordinate all multimedia communication activities
  • Maintain marketing record retention database
  • Act as support for the compilation of data to build the monthly marketing database
  • Act as support for the maintenance of the credit union’s website and social media channels
  • Create and run reports as necessary
  • Proofread and edit all marketing literature/disclosures

Education:

  • Required: Associate’s degree in marketing, business or related field OR equivalent related experience.
  • Preferred: Bachelor’s degree in marketing, business or related field OR equivalent related experience.

Experience:

  • Required: Minimum 2 years working in a retail business or financial institution in a marketing role.
  • Preferred: 3+ years with a financial institution in a marketing role

Knowledge/Skills:

  • Organizational skills
  • Ability to meet tight deadlines and multitask
  • Good interpersonal and communication skills
  • Self-confident and outgoing personality
  • Entrepreneurial
  • Creative writing skills
  • Design/Multimedia/Office applications such as Adobe Creative Suite, Microsoft Office, and database applications
  • Social media

Network Specialist (posted 09/03/14)
ALEC Credit Union offers a full array of products and services to over 30,000 members with over $650 million in total assets.  We’re one of the fastest growing credit unions in Illinois! 
Like to join our team?  All resumes can be emailed to the attention of the HR Department at
hr@alecu.org

Job Summary:  Maintains and supports ALEC’s IT infrastructure. This position will provide assistance to fellow employees through troubleshooting and PC maintenance. The incumbent will also develop and maintain IT documentation, provide solutions, and resolve technical issues with quality member service and product knowledge while maximizing uptime.

Essential Duties and Responsibilities:

  • Manage Windows Updates and patch cycles using WSUS
  • Manage patches for third party applications including Flash, Java, and Reader using LANDesk software
  • Manage and order IT supplies and equipment
  • Provide end user computer support
  • Create and maintain Microsoft Visio network documentation
  • Provide support for ShoreTel VOIP system
  • Provide support for Cisco Routers
  • Create and manage computer builds
  • Maintain and create reports of hardware and software inventories
  • Create server builds and manage servers with Windows 2012 virtualization
  • Design and carry out independent projects
  • Facilities support as necessary
  • Other functions and duties as assigned

Education:

  • Required:    High school graduate or general education degree (GED), CCNA, MCSE
  • Preferred:    College degree in MIS or equivalent. 

Experience:

  • Required:    5 years experience in an IT network support position

Personal Banker (posted 09/11/14)
ABRI CREDIT UNION in Romeoville needs a Part-Time Personal Banker. Please visit our career page to view job requirements and to apply online at
www.abricu.com/home/careers. No calls please. EOE

President/CEO (posted 10/07/14)
Fox Valley Federal Credit Union, located in Aurora, IL is in search of an experienced executive who can provide leadership and direction while establishing a credit union strategy.  The qualified executive will be responsible for leading and directing the credit union with a clear strategic vision which coincides with the credit union's philosophy of putting our members first.  This candidate will work with Board of Directors to execute the strategic plan.  The candidate must have a minimum of three to five years proven management experience as well as financial services experience preferably within the credit union industry.  Bachelor's degree expected or comparable work experience. The compensation package offered is competitive and commensurate with experience.  Submit your resume by email only to 
resumes@foxvalleycu.com  Please include your salary requirements as well as references.

Programming Specialist
(posted 09/03/14)
HealthCare Associates Credit Union, a growing $275 million financial institution, is seeking an experienced individual to fill the immediate full-time role of Programming Specialist at our Naperville location.  The primary purpose of this position is to assist HealthCare Associates Credit Union in living out our Mission, “Helping our members achieve their financial goals one solution at a time," by delivering outstanding service to both internal and external members.  This individual will be responsible for facilitating efficient program development and ensuring quality standards within the programming area of Information Services.  This position will also develop and code programs, implement data mapping for system integration, perform Quality Assurance testing, and stay current on programming features and software releases.  In addition, this position will be responsible for creating and maintaining forms, letters and reports as requested to enhance core capabilities.  The ideal candidate must be a self-directed individual with a high degree of analytic ability, be flexible in adapting to needs of the organization, able to multi-task and prioritize, and work on a team as well as be willing and able to work flexible hours to accomplish the work load.  At least three years in the financial services industry and two years of proven work experience in Symitar Episys PowerOn programming is required.  SymForm PDF, JavaScript, and HTML programming experience are highly desired.

1) Programming
  

  • Review and analyze programming requests to determine if additional information or resources are needed to fulfill and then coordinate with IS management on priorities and assignments of new programs
  • Design and write computer code to implement programming requests
  • Confirm program and system operations by testing services or systems before requesting to move into production
  • Document all projects and procedures in help desk tracking system
  • Review screens, forms, and reports to check for glitches before releasing new programs
  • Modify programs affected by new operating system releases
  • Update help and letter files as requested or deemed necessary due to program changes
  • Create and maintain validation code to ensure compliance with security policies and procedures

2) Reporting

  • Creation of reports using SQL, Crystal Reports, and Episys PowerOn (Rep Gen)
  • Monitor new reports for accuracy
  • 3) Information Services Support
  • Backup role in the execution of the Daily Operations Schedule
  • Backup role to help desk

HACU offers a highly competitive compensation package which includes 40lK, 40lA pension, complete healthcare plan and tuition reimbursement.  Resumes may be mailed or e-mailed to:  Human Resources Department, HealthCare Associates Credit Union, 1151 E. Warrenville Road, Naperville, IL 60563; e-mail: resume@hacu.org; equal opportunity employer m/f.
 
Systems Operator/Network Administrator (posted 09/03/14)
HealthCare Associates Credit Union, a growing $275 million financial institution, is seeking an experienced individual to fill the immediate full-time role of Network Administrator at our Naperville location.  The primary purpose of this position is to assist HealthCare Associates Credit Union in living out our Mission, “Helping our members achieve their financial goals one solution at a time," by delivering outstanding service to both internal and external members.  This individual will have the primary responsibility to execute the production schedule, maintain and install updates for the financial system: Symitar's Episys, first level help desk support, and desktop/software administration. Additional responsibilities include the creation and maintenance of systems operations documents, security administration, and basic network administration. The ideal candidate must be a self-directed individual with a high degree of analytic ability, be flexible in adapting to needs of the organization, able to multi-task and prioritize, and work on a team as well as be willing and able to be available on an on-call basis to assist in emergencies and after hours/weekend support. At least one year in the financial services industry and two years of proven work experience or equivalent degree in systems operations or help desk is required.  (Windows 7/8, Windows Server 2008/2012 operating systems as well as Microsoft Office Suite and administration of Active Directory networks are required)  Knowledge of Symitar Episys, ShoreTel VoIP phone system management, VMware experience, and an understanding of relational databases and SQL are a plus.

1)      Systems Administration

  • Primary role in the execution of the Daily Production Schedule.
  • Back-up security administrator for core financial system, Symitar's Episys.
  • Major role in the Installation and updating of batch jobs, help and letter files, and approved PowerOn programs for core financial system, Symitar's Episys.
  • Identify and resolve issues with applications, automated tools, and network scripts and policies.
  • Create and maintain desktop images as well as prepare and distribute desktop computers and other devices to end-users.
  • Package, test, deploy and update software.
  • Create and remove network security and third-party access for end-users.
  • 2)      Information Services Support
  • First level help desk contact - research and resolve processing errors, software, hardware, and user issues and provide advice and training to end-users
  • 3)      Network Administration
  • Basic troubleshooting and correction of connectivity issues over WAN, ATM, and VPN networks.
  • Respond to issues identified by the network monitoring systems.
  • Identify and resolve issues with network communications, hardware, and third parties.
  • Assist in maintaining documentation of network systems, operational procedures, network topology, and hardware inventory.

HACU offers a highly competitive compensation package which includes 40lK, 40lA pension, complete healthcare plan and tuition reimbursement.  Resumes may be mailed or e-mailed to:  Human Resources Department, HealthCare Associates Credit Union, 1151 E. Warrenville Road, Naperville, IL 60563; e-mail: resume@hacu.org; equal opportunity employer m/f.

Teller, part-time
(posted 10/07/14)
The North Side Community Federal Credit Union is a 40-year old member-owned community development financial institution serving the diverse neighborhoods of Lakeview, Uptown, Edgewater, and Rogers Park.  North Side focuses its products and services on the low-income and unbanked segments in the community, offers savings and checking accounts with no minimum balance, invests heavily in financial education programs, and prides itself on providing an alternative to predatory financial service providers such as payday lenders. We are seeking a part time teller that is independently motivated, has outstanding collaborative abilities, and who has demonstrated skills in serving members.  The teller must be able to perform effectively in a high volume, fast paced, work environment and provide quality service to meet our members’ financial needs. 

Duties and Responsibilities:

  • Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions.
  • Performs routine member transactions to include deposits, withdrawals, loan payments, transfers, and prepaid card reloads in a courteous, accurate, and efficient manner.
  • Identifies solutions for members' financial needs by being knowledgeable about North Side Community Federal Credit Union's products and services.
  • Responds in a professional manner to members' inquiries, requests, problems, or complaints; guides members to the appropriate staff for specific information and assistance.
  • Maintains a thorough working knowledge of the credit union's teller platform and other related equipment.
  • Prepares individual daily balance of teller cash transactions as well as other reports as requested.
  • Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor.
  • Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations.
  • Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC).
  • Performs related responsibilities as required.

Supervisory Responsibilities:
No requirement.

Performance Standards:
Must fully understand credit union products and services and be able to assist members to use these products and services. Has the responsibility to have a cooperative and positive attitude toward members and credit union staff while maintaining a professional appearance and demeanor.

Minimum Qualifications:
A high school diploma or equivalent and one year of teller, customer service, and/or cash handling experience. Excellent communication and customer service skills required. Credit union knowledge desirable.  Proficiency with personal computers, calculators, and other office equipment.

Compensation:
Commensurate with experience
*This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a semi-monthly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week.

Please send resume and cover letter to jobs@northsidecu.org or to fax to 773-769-6800.

Tellers, full-time and part-time
(posted 09/11/14)
Oak Trust Credit Union is currently seeking a full time or part time teller. Responsible to  perform routine teller transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, credit card payments, and transfers, while identifying opportunities to cross-sell. Please send resume to
hr@oaktrust.com or mail to 1811 W Diehl Rd Suite 700 Naperville IL 60563 Attn: Human Resources.


Our Mission: To Serve You