ICUL Service Corporation
 

Classifieds

ILLINOIS CREDIT UNION SYSTEM.  To view current job openings with the Illinois Credit Union System, please see our Careers page.

EMPLOYMENT REFERRAL SERVICES. The League acts only as a clearing house for these listings and cannot assume responsibility for the validity of the description. Free advertising space is available to member credit unions only.  Please be advised that the League no longer produces the Classifieds in hard copy form.  Please e-mail ads to
William Wille or Melissa Ceasario.  Ads will run for ONE MONTH ONLY from the date of the posting.  If you wish to re-run an ad, please be sure to resubmit your request.  For questions, please call the League's Human Resources Department at (630) 983-3191.  

In an effort to assist our member credit unions seeking job applicants, ICUL is providing additional information about several online job resources.  First, the ICUL Job Board by CreditUnionboard.com enables employers to post jobs and search through over 135,000 industry resumes.  The Job board packages that are available offer members unlimited access to resumes and unlimited job postings capabilities.  Job seekers can post resumes and search jobs for free.  Through our partnership, ICUL members will receive an exclusive discount of up to 20 percent off on select ICUL job board packages.   To proceed to the ICUL Job Board, click here.

In addition, in order to further broaden the pool for those seeking job applicants, we have several additional suggestions, including Career One Stop, NACElink, The Illinois Job Bank and CUNA.  Click here for more information.

Accounting Specialist (posted 02/18/15)
HealthCare Associates Credit Union, a growing $275 million financial institution located in Naperville, Illinois, is seeking a skilled individual for the full-time position of Accounting Specialist.  The primary purpose of this position is to assist HealthCare Associates Credit Union in living out our Mission, “Helping our members achieve their financial goals one solution at a time,” by delivering outstanding service to both internal and external members. This position reports to the Assistant Vice President/Controller.

Responsibilities include, but are not limited to

  • Processing and balancing various batch files (i.e. ACH, check inclearings, bill payment, member payroll) and reports
  • Posting journal entries
  • Reconciling selected general ledger accounts
  • Maintaining proper records of accounting entries and supporting documentation
  • Fulfilling member and staff requests (i.e. wire transfers, photocopies, corporate stop payments, unauthorized ACH and check disputes) 
  • Reviewing audit reports and reporting/resolving exception items or issues
  • Developing and maintaining regular reports as assigned
  • Analyzing account situations to prevent fraud and minimize loss exposure
  • Troubleshooting and resolving credit union member and internal inquiries and research requests
  • Providing support for other accounting team members and credit union staff

Qualifications:  At a minimum, candidates will have a high school diploma, preferably with prior financial institution experience.  Familiarity with credit unions a definite plus.  Must be able to utilize a variety of computer software applications, including Microsoft Office.  Experience with Symitar is an advantage.  Excellent problem solving, communication, and interpersonal skills are required.  Must be able to work independently and as part of a team.  It is essential for an individual in this position to understand and abide by the strict confidentiality policies that are necessary in any financial institution.

We offer a highly competitive compensation and benefits package.  Please send cover letter, resume and salary history/requirements to: HealthCare Associates Credit Union, Attn: Adam DuMoulin, 1151 E. Warrenville Road, Naperville, IL 60563; Email: resume@hacu.org; Fax: (630) 276-5841 Equal Opportunity Employer m/f

Branch Operations (posted 02/02/15)
Healthcare Associates Credit Union, a growing $273 million financial institution has an opportunity for a full-time assistant branch manager position at our Winfield, IL office.  This position will have the overall responsibility of assisting the branch manager with the daily operations of the branch facility and running the branch in the absence of the branch manager.  Other responsibilities include but are not limited to opening and closing the branch, balancing the branch, supervising staff, business development and assisting members in person, via the phone and mail.  Qualified candidates must be detailed oriented and demonstrate the ability to manage multiple tasks simultaneously, have 3 to 5 years experience in consumer loan underwriting, teller operations and sales oriented member service skills, knowledge of Federal and State laws and regulations governing consumer banking, excellent interpersonal skills, ability to communicate effectively in writing and orally, strong computer software knowledge, i.e. Word and Excel.  We offer a highly competitive salary, 401K, pension plan, tuition reimbursement and other outstanding benefits.  Applications may be completed in person between 8:30 a.m. and 4:00 p.m. Monday through Friday.  Resumes, including salary history, may be submitted to:  HealthCare Associates Credit Union, 27W460 Chicago Avenue, Suite A, Winfield, IL  60190; Email:
resume@hacu.org; Fax: 630-681-8378; Equal opportunity employer m/f.

Call Center Supervisor
(posted 01/20/15 for 60 days)
Do you have Management/Supervisory experience in a Call Center setting? The Call Center Supervisor must have a comprehensive knowledge of all credit union products and services. He/she will be responsible for supervising, scheduling, and training Call Center personnel and assumes responsibility for all training aspects of new call center personnel. He/she is responsible for ensuring information and member service support is provided and ensuring the highest quality of service in a pleasant and efficient manner. He/she will also be responsible for the handling of transaction requests, trouble-shooting and disputes. Please contact Gwenn Bosshardt at
gwenn.bosshardt@ilcomcu.org if you are interested in pursuing this as your career.

Card Services Specialist (posted 03/02/15)
This position is responsible for the daily operations of the credit union’s debit card, ATM programs, gift cards and credit cards.  The expectations of the position are to build member relationships by providing excellent service at al levels while supporting the credit union’s focus on member sales and service.  The position will also seek out consultative sales opportunities and cross-sell opportunities and promote credit union products and services based on member needs.  Will consistently meet or exceed sales goals to support overall credit union financial goals.  Also insures that all programs are fully compliant with all regulations.

Qualifications: At least 3 years previous card processing experience preferred.  Must understand intricacies of card ordering and processing and maintenance.  Frequent member contact and interactions with staff at all locations.  Strong interpersonal and communication skills.  Must be able to understand disclosure materials and the ability to explain the requirements related to the debit card programs.

NuMark Credit Union is an EOE.  This position is full time with benefits.  Any interested applicants should go online to our website
www.numarkcu.org and apply online.

AVP Community Business Development (posted 03/03/15)
KCT Credit Union, a growing community credit union, is seeking an Assistant Vice President of Community Business Development for our Aurora location.  KCT Credit Union has locations in Aurora, Elgin and Geneva.  KCT Credit Union offers an exceptional benefit package for full time employees that include:  health, dental and vision insurance, 401k program, paid time off, flexible spending accounts, 10 paid holidays per year, life insurance, long-term disability, and long-term care insurance.  Equal Opportunity Employer

Responsibilities include but not limited to:
• Responsible for implementing the Business Development Plan and for meeting strategic goals assigned.
• Assists in the creation of a Business Development Plan for the Credit Union.
• Completes administrative duties including making arrangements for SEG visits and membership drives and participating in all credit union-sponsored events. 
• Responsible for enhancing the image of the Credit Union in both the business and the local communities.  
• Ensures that public relations activities support short and long-term objectives of the Credit Union. 
• Provides support to Credit Union personnel as necessary. 
• Projects and maintains the Credit Union's professional image.

Skills and Requirements:
• Bachelor’s degree in a related field, or equivalent, preferred.
• Additional marketing and public relations training preferred.
• Basic knowledge of Credit Union operations.
• Understanding of public relations processes.
• At least three years of related experience.
• At least one year of supervision
• Excellent oral and written communication skills
• Bi-lingual (Spanish) skills a plus
• Well organized.
• Attentive to detail.   
• Strong project management abilities.  
• Able to use related computer applications

Interested candidates please e-mail your resume to:  hr@kctcu.org  or fax (847)741-0712 or simply complete an employment application at our website www.kctcu.org. EOE.

Consumer Loan Processor - Great Lakes Credit Union North Chicago
(Posted 03/02/15)

Primary Duties:
• Perform loan payouts, input corrections and prepare loan documentation.
• Process and submit loan application paperwork.
• Ensure loans are closed in a timely manner.
• Communicate effectively with Sales Reps and members regarding loan status.
• Achieve loan payout goals and audit goals.

Knowledge, Skills and Abilities:
• Minimum of one year of consumer loan processing experience preferred.
• Excellent attention to detail, high level of accuracy.
• Excellent communication and customer service skills are essential.
• Demonstrated ability to navigate data bases and Windows-based computer programs. Experience with automated loan processing systems preferred.
• Work experience with Microsoft Office; intermediate user of Word and Excel.

To apply: Complete the online application at
www.glcu.org or email your resume to recruiter@glcu.org.

Consumer Loan Sales Specialist - Great Lakes Credit Union North Chicago (posted 03/02/15)

Primary Duties:
• Counsel customers over the phone and respond to questions regarding loan eligibility, lending criteria and denial reasons.
• Interview prospects over the phone to identify needs and match them with appropriate loan products, including Visa, home equity, security loans and personal loans.
• Analyze applications, worksheets and credit reports.
• Process web applications and follow up with members.
• Perform loan payouts, input corrections and prepare loan documentation.
• Process phone payments, and resolve payment problems, including disputes.
• Sell credit insurance, mechanical breakdown protection, and other insurance products, and cross sell other GLCU products and services.
• Maintains loan queue and follows up with members on a regular basis.

Knowledge, Skills and Abilities:
• Minimum of 2 (two) years of loan sales experience, preferably in a credit union or retail bank.
• Knowledge of consumer loan products and related insurance products.
• Excellent customer service and sales skills.
• Ability to communicate effectively and to establish relationships with members in a phone center environment.
• Excellent attention to detail, high level of accuracy.
• Demonstrated ability to navigate data bases and Windows-based computer programs.
• Experience with automated loan processing systems preferred.
• Work experience with Microsoft Office; intermediate user of Word and Excel.

To apply: Complete the online application at
www.glcu.org or email your resume to recruiter@glcu.org.

eCommerce Manager (posted 03/03/15)
Motorola Employees Credit Union, a growing $860 million financial institution, is seeking a Project Manager.  This individual will report directly to the EVP / Chief Information Officer.  We are looking for a self-motivated and goal-driven person, requiring only minimal direct supervision. 

Summary:
The eCommerce Manager oversees the electronic delivery channels for our business systems.  Leads the design, development and oversight of the credit union’s member-facing website and online banking system and ATMs including: online banking, mobile banking, bill pay services, money movement services, mobile deposit, and mobile loan application. In addition, this position manages the direct vendor relationships associated with the electronic delivery channels.

Essential Duties and Responsibilities:
• Administers all electronic banking services including: online banking, mobile banking, bill pay services, money movement services, mobile deposit, mobile deposit, and electronic payment solutions.
• Manages vendor relationships and understands vendor technology roadmaps and product plans. Meets regularly with critical vendors to ensure appropriate service levels are being met at the appropriate cost and quality. Manages and measures contractual commitments. Understands vendor relationships in the overall credit union context for leverage, service, etc.
• Develops and drives a roadmap with management that ensures electronic banking services expected by members are being delivered and results in an outstanding user experience.
• Determines how to integrate the online platform with other third-party providers.
• Collaborates with key partners across the organization on technology projects, from concept through end delivery
• Research and analyzes the banking and payment industries, with a focus on emerging technologies, to determine key trends that will form future product features.
• Participates and leads projects related to the digital channels to create and execute strategies for new product/feature launches.
• Works closely with web designers, web developers and content development teams.
• Serves as the liaison between end users and the third-party software provider and/or the software development team.
• Serves as a subject matter expert and engages in support role with the member services team.
• Works with a cross functional team to translate needs into improved user interface design, product enhancements and new features and services.
• Monitors product and feature use and work with product team to analyze and understand implications for product enhancement.
• Assists internal staff in responding to escalated member inquiries.
• Monitors, prioritizes and manages reported online and mobile banking issues and requested feature enhancements.
• Identifies process improvement opportunities and present them to management and drive execution with the vendors.
• Defines and manages user acceptance testing of all enhancements and upgrades related to online and mobile banking systems.
• Administers and monitors online and mobile banking system operations to ensure that organizational policies and standards are met.
• Conducts system quality assurance tests to ensure safety, security, and accuracy in online and mobile banking services.
• Assesses customers' needs and recommends strategies to integrate online banking systems into the organization's contingency and strategic plans.
• Responds to customers' inquiries and troubleshoots problems with the credit union's electronic banking products and services.
• Defines scopes, timeframes, and budgets for broad-ranging and company-wide projects.  Gathers, analyzes, and documents requirements, and manages changes to the project scope or deliverables.
• Manages deadlines and works to meet end-user expectations.
• Establishes test plans and test plan review standards. 
• Reviews software release literature and user documentation from third party vendors, assesses communication requirements, and communicates changes to staff.
• Collaborates with developers and subject matter experts to establish technical vision and analyze tradeoffs between usability and performance needs.
• Develops and maintains strong relationships internally and externally, providing long-term benefits to the organization.
• Provides support and troubleshooting, accurately defining and diagnosing online and mobile banking related problems as reported by the end users. 
• Other duties as assigned.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:
• A 4-year bachelor degree in information technology, marketing, business or other related degree or equivalent job-related experience providing the necessary knowledge, skill and abilities to successfully perform the job.
• Prior experience in the development or delivery of online, mobile or consumer-facing technologies.
• A minimum of 4 years of experience in consumer-facing technology, user experience design, interaction design or web and mobile application design.
• Have a solid understanding of search engine optimization for various search engines.
• Experience in a product group focusing on web and mobile applications.

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits. Equal opportunity employer m/f.  To apply for this position, follow the http://www.candidatelink.com/mecu.
 
Senior Financial Analyst (posted 03/03/15)
Motorola Employees Credit Union, a growing $860 million financial institution, is seeking a Project Manager.  This individual will report directly to the Vice President / Controller.  We are looking for a self-motivated and goal-driven person, requiring only minimal direct supervision. 

Summary:
The Senior Financial Analyst is established to provide organizational/product profitability analysis, forecasting/budgeting, financial management reporting; product and service cost/benefit analysis; interest rate risk measurement; trend analysis; and ad hoc analysis.  Assist management in cross-training of all Finance staff members.

Essential Duties and Responsibilities:
• Responsible for accurate preparation of materials related to monthly Asset/Liability Committee (ALCO) and Board packages.
• Responsible for analysis and reporting of the credit union’s investment portfolio, including posting, reconciling, maintaining investment GL’s and investment interest income.
• Responsible for monthly reporting and analysis of delinquencies and charge-offs, including the allowance for loan loss calculation.
• Monitor credit union daily cash liquidity to meet the daily needs of operations.
• Responsible for ensuring accuracy and completion of NCUA 5300 Call Report.
• Administer, maintain, and utilize software resources for financial management, including Asset Liability Management (ALM) and profitability software programs.
• Maintain and utilize ALM financial modeling program including monthly update process.
• Develop, validate and document periodic critical ALM model assumptions (i.e. prepayment speeds, decay rates, discount rates).
• Provide assessment of regulatory compliance as it relates to financial management (i.e. PCA, liquidity) and facilitates ALM examination.
• Coordinate development of annual budget. Administer annual budget by creating and monitoring performance.
• Maintain profitability software program. Provide and review profitability reports with senior management and key credit union staff.
• Provide financial analysis of credit union operations on a requested case by case basis. This includes researching and interpreting data, recommendations, and monitoring of assignments.
• Lead the analysis of financial performance for business initiatives, special projects, new products, channels, etc. and partner with cross-functional peers to provide recommendations and action steps.
• Develop and maintain internal controls, policies and procedures as it relates to finance, accounting and ALM.
• Work with management to evaluate and recommend process automation improvements with respect to internal systems, processes and practices.
• Provide requested support schedules to external auditors/examiners and follow up by providing management responses to findings on a timely basis.
• Update internal financial reporting processes appropriately as applicable federal and state laws and regulations are changed or are enacted.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:
This position requires a 4-year college degree, preferably in accounting or finance, or equivalent job-related experience providing the necessary knowledge, skill, and abilities to successfully perform the job.  Requires a high level of well-rounded knowledge of credit union financial activities, policies and procedures, and systems.

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits. Equal opportunity employer m/f.  To apply for this position, follow the
http://www.candidatelink.com/mecu.

Financial Service Advisor - full-time - Great Lakes Credit Union (posted 03/02/15)
3 Positions: Gurnee, IL / North Chicago, IL / Naperville, IL

Primary Duties:
• Open accounts, review credit reports, cross sell financial products and services to meet the members’ needs.
• Provide advice, counseling and solutions to member inquiries or problems.
• Provides high quality member service, with an emphasis on accuracy and efficiency.
• Meet or exceed established sales and service goals.
• Perform back up teller responsibilities.

Knowledge, Skills and Abilities:
• Previous work experience as a member service rep or teller in a credit union or retail bank is preferred.
• Knowledge of financial products and services.
• Ability to read and interpret information from credit reports, legal documents, and loan applications.
• Demonstrated ability to analyze situations and offer viable solutions to meet the members’ needs.
• Demonstrated excellent customer service skills.
• Excellent interpersonal and communications skills.
• Work experience using Microsoft Word and Excel, and ability to navigate and complete data entry in member database.
• Ability to perform work with attention to detail and a high level of accuracy.

To apply: Complete the online application at
www.glcu.org or email your resume to recruiter@glcu.org.

Home Equity / Mortgage Loan Processor  - Great Lakes Credit Union North Chicago (posted 03/02/15)

Primary Duties:
• Interview all home equity loan applicants.
• Respond to questions regarding application and other loans.
• Process all loan applications and ensure loans are processed in a timely manner.
• Provide counsel to applicants regarding financial inquiries and loan denials.
• Achieve loan production goals and comply with internal controls.
• Assist with home equity servicing.

Knowledge, Skills and Abilities:
• Interview all home equity loan applicants.
• Respond to questions regarding application and other loans.
• Process all loan applications and ensure loans are processed in a timely manner.
• Provide counsel to applicants regarding financial inquiries and loan denials.
• Achieve loan production goals and comply with internal controls.
• Assist with home equity servicing.

To apply: Complete the online application at
www.glcu.org or email your resume to recruiter@glcu.org.

Information Technology: Technical Administrator II  - Great Lakes Credit Union Bannockburn (posted 03/02/15)

Primary Duties:
• Responsible for the annual Equipment Life Cycle Management.
• Responsible for the IT Asset Management system and process ensuring that equipment is well organized, inventoried appropriately, and there is sufficient inventory on-hand for deployment.
• Lead internal team projects
• Responsible for the Annual Information Security Training Program.
• Regulatory document updates for Disaster Recovery and the BCP Contingency Plan
• Monitor billing, reconcile budgets, and maintaining the monthly IT Department reports and statistics.
• Assist with vendor management.
• Information Security and other department requirements, including ordering process for IT equipment and software.

Knowledge, Skills and Abilities:
• At least 2 years of administrative experience in an IT technical environment with some project leadership experience is strongly preferred.
• Must have a high degree of proficiency with Word, Excel, Power Point, and Outlook.
• Demonstrated work experience in a role requiring high level of organizational skills and attention to detail while multi-tasking.
• Able to prioritize and manage team projects and meeting dates consistently.
• Must have excellent internal and external customer service skills

To apply: Complete the online application at www.glcu.org or email your resume to recruiter@glcu.org.

IT Business Analyst (posted 03/03/15)
Motorola Employees Credit Union, a growing $860 million financial institution, is seeking a Project Manager.  This individual will report directly to the Information Technology Manager.  We are looking for a self-motivated and goal-driven person, requiring only minimal direct supervision. 

Summary:
The business analyst is a seasoned professional having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.  Translates tactical and strategic objectives into workable capabilities and solutions.  Works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems.  Performs exceptional benchmarking and identifies all possible solutions, performs cost-benefit analyses, implements solutions, and measures results.  Ensures user acceptance and business results are met with minimal risk.

Essential Duties and Responsibilities:
• Regularly consults with business unit management on business system design and capability and connects the business units to the larger IT organization.
• Provides a considerable technical perspective and offers creative and insightful solutions when participating in a business unit’s short- and long-term planning.
• Leads far-reaching and high-profile process improvements and cost-savings measures. Champions LEAN methodologies.
• Analyzes IT capacity, vendor capabilities, and business processes to suggest improvements, propose automation, and streamline business intelligence and decision processes.
• Analyzes current business processes to identify system conflicts, roadblocks, and bottlenecks.  Provides expertise in complex IT capabilities and requirements gathering.  Makes process improvement recommendations to business managers.
• Defines scopes, timeframes, and budgets for broad-ranging and company-wide projects.  Gathers, analyzes, and documents requirements, and manages changes to the project scope or deliverables..
• Manages deadlines and works to meet end-user expectations.
• Establishes test plans and test plan review standards. 
• Counsels business units on acceptance testing methodology and effectiveness.  Assists in troubleshooting the most complex problems.
• Serves as the liaison between end users and the third party software provider and/or the software development team.
• Reviews software release literature and user documentation from third party vendors, assesses communication requirements, and communicates changes to staff.
• Collaborates with developers and subject matter experts to establish technical vision and analyze tradeoffs between usability and performance needs.
• Develops and maintains strong relationships internally and externally, providing long-term benefits to the organization.
• Occasionally provides after hour support of client implementations.
• Provides support and troubleshooting, accurately defining and diagnosing business application software related problems as reported by the end users. 
• Other duties as assigned.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:
A 4-year bachelor degree in computer science, software engineering, information technology or other related degree plus 3 years of experience working in IT business analysis positions OR a minimum of 10 years of experience working in IT business analysis positions.

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits. Equal opportunity employer m/f.  To apply for this position, follow the http://www.candidatelink.com/mecu.

Lending Services Representative (posted 02/10/15)
If you are interested in working for a leader in the credit union industry, then we are looking for you! We are a dynamic company with growth opportunities. Our membership base consists of Commonwealth Edison, Exelon, Northwestern Memorial Hospital and Northwestern University employees and students, as well as a 12-county community charter including Evanston and Rockford.
Company: First Northern Credit Union
Job Location(s): Downtown Chicago (Loop), IL
Start Date: As soon as possible
Employment Term: Regular
Employment Type: Full Time
Hours per Week: 40
Work Hours (i.e. shift): Monday - Friday (daytime)
Salary/Benefit Notes: First Northern Credit Union offers a generous benefits package, including medical, dental and vision insurance; free life and disability plans; 401k with company match after 1 year of employment; annual performance.  To learn more about First Northern Credit Union, go to
www.fncu.org.
Required Education: High School Diploma or equivalent
Required Experience: Financial Institution experience, preferably in credit unions.
Related Categories: Loan Servicing, Collections, Lending Services.

Position Purpose: Maintain excellent member service through account contact and problem resolution.  Support Lending Services in all daily departmental duties as assigned.

Essential Functions and Basic Duties:

1. Process Paid Loan Report, including:

Track early payoffs on Indirect Loan & Rate Genius Programs  (first 90 days from contract date)
Track default policy refunds on early payoffs
Track early payoffs on Driving Sense (first 90 days from original loan date)
Release collateral as necessary (vehicle titles, stock certificates, home equity liens)
Verify paid in full status prior to releasing any collateral 

2. Process letters for approved Visa credit cards, including sending approval letter, appropriate disclosures as required.
3. Accurately document all activities, conversations and record notes in Collection Comments
4. Take “Check By Phone” calls
5. Administer Collateral Protection (CPI) placement, notification to members, payment adjustments.
6. Run program, mail out billing, paid ahead and delinquent account notices.
7. Report and correct all information or disputes with credit bureau utilizing E-Oscar & Chex Systems.  Print screen for scanning to document corrections/updates to member accounts
8. Log in to ACD Group as required
9. Other projects as assigned by Lending Services Manager
10. Basic knowledge of FNCU products and services
11. Provide superior customer service to our internal and external members

Please be advised that FNCU conducts credit checks and obtains consumer reports from consumer reporting agencies (including credit bureaus) for employment purposes only.

If you are interested in this employment opportunity, please fax resume to 312.429.6309 or please apply via  email at  LSR@fncu.org.  EOE  Drug-free environment  M/F/D/V

Lending Services Representative/Collections (posted 02/10/15)
If you are interested in working for a leader in the credit union industry, then we are looking for you! We are a dynamic company with growth opportunities. Our membership base consists of Commonwealth Edison, Exelon, Northwestern Memorial Hospital and Northwestern University employees and students, as well as a 12-county community charter including Evanston and Rockford.
Company: First Northern Credit Union
Job Location(s): Downtown Chicago (Loop), IL
Start Date: As soon as possible
Employment Term: Regular
Employment Type: Full Time
Hours per Week: 40
Work Hours (i.e. shift): Monday - Friday (daytime)
Salary/Benefit Notes: First Northern Credit Union offers a generous benefits package, including medical, dental and vision insurance; free life and disability plans; 401k with company match after 1 year of employment; annual performance.  To learn more about First Northern Credit Union, go to
www.fncu.org.
Required Education: High School Diploma or equivalent
Required Experience: Financial Institution experience, preferably at a credit union.
Related Categories: Loan Servicing, Collections, Lending Services.

Position Purpose: Provide service on existing loan and visa accounts.  Provide clerical support to all areas of the collection process.  Maintain accurate records of calls and resolutions.  Maintain excellent member service through account contact and problem resolution. Support Lending Services in daily departmental duties.

Essential Functions and Duties:

  1. Provide service on existing loan and visa accounts
  2. Contact members regarding negative shares, monitor courtesy pay abusers, provide payment reminders to delinquent members, closing accounts if necessary
  3. Process all bankruptcies and lawsuits, acting as liaison with Attorneys, assisting with all documents requested
  4. Record and post recoveries on lawsuits, charged-off accounts and bankruptcies in a timely manner
  5. Charge off bad debts, create and distribute month-end charge-off report
  6. Accurately document all activity, conversations and record notes in Collection Comments
  7. Take “check by phone” calls
  8. Contact members via phone call prior to CPI being placed on the account
  9. Notify member via mail of CPI coverage and increase of loan payment for auto and 2nd mortgage loans
  10. Calculate payments when CPI is placed or refunded
  11. Run program, mail out billing, delinquent account and paid ahead notices
  12. Run Home Equity Line Payment Adjustment Report, maintenance payments as needed
  13. Report and correct all information to credit bureaus utilizing E-Oscar & Chex Systems. Print screen for scanning to document corrections/updates to member accounts
  14. Handle paperwork associated with repossessions – documents needed by Repo Agent (Big John, R & R) Process Deficiency Balance Letter, Affidavit of Defense etc.  Send copies to Scanning
  15. Log on to ACD Phone group as needed
  16. Maintain basic knowledge of FNCU products and services
  17. Provide superior customer service to our internal and our external members

Please be advised that FNCU conducts credit checks and obtains consumer reports from consumer reporting agencies (including credit bureaus) for employment purposes only.

If you are interested in this employment opportunity, please fax resume to 312.429.6309 or please apply via  email at LSRC@fncu.org.  EOE  Drug-free environment  M/F/D/V
 
Loan Processor
(posted 02/10/15)
Credit union is seeking an outgoing, customer focused, detailed oriented individual to process incoming consumer loan requests (vehicle, unsecured, home equity) from application to closing.

The Loan Processor job entails delivering outstanding service to both internal and external members. A key component of this service is to identify the financial needs of each member and recommend an appropriate quality financial solution. In addition, this position is responsible for initial member contact, preparation of consumer loan applications for decision, funding the loan and some after-booking tracking.

Great Hours!
Monday – Friday, 35 Hours a Week!
Competitive Salary!
84% Employer Paid Medical Insurance!
Generous 401(k) & 401(a) Employer Contributions!
Tuition Reimbursement up to $5000!

HEALTHCARE ASSOCIATES CREDIT UNION 
Attn: Jean Morris
1151 E. Warrenville Road
PO Box 3015
Naperville, IL  60566
E-mail: 
jmorris@hacu.org
Fax:  630 717-4705

Equal Opportunity Employer m/f

Marketing Assistant (posted 02/20/15)

Job Summary
Assists with the planning, development, execution and analysis of the Credit Union marketing program.  Uses multiple channels including but not limited to print, electronic, radio, tv and word of mouth to promote the credit union.  Maintains a special emphasis on e-Marketing-based communications and strategies. i.e. websites (internet and intranet), social media, eNewsletters, emails and other electronic services.

Duties and Responsibilities

  1. Assist in the maintenance of electronic advertising and communications including emails, social media, eNewsletters, websites, and other electronic services.
  2. Monitor credit union internet/intranet and assist with updates for content, graphical standards, and consistent messaging.
  3. Work on projects that may include graphic layout and design, communication with members and departments, and preparing, coordinating and executing project plans.
  4. Research and propose programs using other electronic services (email, social media, texting etc.) to enhance communications and relationships with members.
  5. Keep current on e-Marketing, social media and other electronic trends/ innovations and make recommendations for new features, uses and applications.
  6. Work closely with Branch personnel for marketing material and promotions
  7. Work closely with printer in keeping inventory current and supplied
  8. Assist with special events, i.e. Annual Meeting, Chapter Meetings, etc.
  9. Member contact in person and by phone.

Job Specifications:

  1. High school diploma or equivalent
  2. 1-2 years experience in marketing, advertising and/or communications
  3. Financial experience preferred
  4. Professional appearance, speaking and writing skills
  5. Computer Experience – specifically in Microsoft Office.  Adobe Photoshop, Illustrator and Quark Xpress a plus
  6. Have exceptional organizational skills, pay close attention to detail and be precise in work
  7. Ability to excel in solo and team projects and to work in an energetic and fast paced environment
  8. Be willing to take initiative, think creatively and solve problems
  9. Must be able to interact with co-workers, vendors and members, and communicate effectively

Interaction:

  1. Reports to Marketing Manager
  2. Has frequent contact with branches
  3. Has contact with vendors

This job description in no way implies that these are the only duties to be performed by this employee.  He/she will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.

Application Instructions:
Please visit
http://www.creditunion1.org/careers.html to apply online. Questions may be directed to personnel@creditunion1.org.

Marketing Assistant (posted 02/13/15)
First Financial Credit Union in Chicago is expanding and looking for a talented, full-time Marketing Assistant to help oversee our marketing efforts. The Marketing Assistant is responsible for coordinating and executing the day-to-day marketing functions of FFCU. Working closely with the Vice President of Development, the Assistant will help achieve department strategies and long-term objectives through tasks including email and digital campaign coordination, SEG relationship management, community event planning and social media management. Please submit a resume and cover letter to Jennifer Laud at Jennifer@firstfcu.org. FFCU is an equal opportunity employer.
Title: Marketing Assistant Classification: Non-Exempt
Reports To: VP of Development
Location: Main Branch
Purpose: The Marketing Assistant is responsible for coordinating and executing the day-to-day marketing functions of the credit union. The Marketing Assistant will work closely with the VP of Development to achieve department strategies and long-term objectives.

 
Duties and Responsibilities:

  • Assist in the execution of the marketing plan. Track progress of programs and create reports. Evaluate results and make revisions or recommendations as appropriate.
  • Develop and implement production and distribution of the credit union's marketing communication. Includes copywriting, editing, and coordination of graphic design for all collateral.
  • Maintain FFCU’s digital presence; edit website content, develop and implement email marketing, engage with the credit union’s audience via social media and look for new opportunities to build relationships through new and existing channels.
  • Update credit union departments on content and design of materials and campaigns for internal and external use.
  • Develop a thorough knowledge of the credit union’s data processing system capabilities as it relates to marketing and product/service delivery.
  • Conduct market research and recommend product/service modifications or improvements.
  • Maintain and develop relationships with our SEGs, local businesses and communities. Attend community functions and networking opportunities as a public relations representative of the credit union.
  • Maintain an awareness of laws and regulations, developments and trends within the credit union industry that may affect marketing and advertising.

Other Duties and Responsibilities:
Perform other duties assigned by VP of Development

Education:
A two-year college degree or completion of a specialized course of study in the field

Technical Skills:
Required

  • Knowledge of Excel, statistical analysis and professional report creation
  • Extensive knowledge and use of social media

Desired

  • Video recording and editing
  • Email design and automation, knowledge of MailChimp a plus
  • Knowledge of Adobe Creative Suite and WordPress

Other Skills:

  • Demonstrated organizational skills with a focus on quality and details
  • Excellent verbal and written communication skills
  • Ability to work self-directed with an emphasis on meeting timelines
  • A self-starter with an outgoing and energetic personality

Member Service Associate/Office Administrator (posted 02/13/15)
The only local financial institution in Lincolnwood, has a great opportunity for an IMMEDIATE full time customer service oriented Individual that can multitask as a Member Service Associate/Office Administrator. As we begin our 85th year we desire someone with a positive attitude that wants what is best for our member/ owners and will go the extra mile for them. Speaking Spanish, having a college degree, being social media savvy, having a good command of the English language, and a desire to advance would make you a viable candidate. If interested, please e-mail your resume to:
dennisfirstsecuritycu@gmail.com.

Member Service Representative (posted 03/03/15)
KCT Credit Union, a growing community credit union, is seeking a Member Service Representative for our Aurora location.  KCT Credit Union has locations in Aurora, Elgin and Geneva.  KCT Credit Union offers an exceptional benefit package for full time employees that include:  health, dental and vision insurance, 401k program, paid time off, flexible spending accounts, 10 paid holidays per year, life insurance, long-term disability, and long-term care insurance.  Equal Opportunity Employer

Responsibilities include but not limited to:
• Responsible for performing a broad variety of member services such as soliciting loans or other targeted products, opening and closing accounts, and, assisting members with problems. 
• Responsible for originating, processing and closing applications for consumer, home equity and credit card loans.  
• Complies with all requirements of the SAFE Act including registering on the Nationwide Mortgage Licensing System and Registry.
• Ensures that members and prospective members are promptly and professionally served. 
• Performs a variety of account maintenance. 

Skills and Requirements:
• High school graduate or equivalent.
• Meets the requirements of a Mortgage Loan Originator under the SAFE Act
• Thorough knowledge of Credit Union products and services
• Thorough understanding of Credit Union policies and procedures
• Minimum of two years Teller experience required in full service institution.  Credit Union experience preferred
• Excellent communication and public relations skills
• Professional appearance and attitude
• Ability to operate related computer applications and other business equipment
• Solid math abilities
• Excellent sales abilities

Interested candidates please e-mail your resume to:  hr@kctcu.org  or fax (847)741-0712 or simply complete an employment application at our website www.kctcu.org. EOE.

Member Service Representative (posted 02/16/15)
FFCU has an opening for a full-time Member Service Representative (MSR).  Our MSRs are the face of our organization and the liaison between our credit union and the member.  The MSR will provide our members with a variety of services from account transactions to entry of loan requests. Please submit a resume and cover letter to Ariana Alzate at
Ariana@firstfcu.org
Title
: Member Service Representative
Reports To: Member Services Manager
Location: Skokie Branch, 5550 W Touhy Ave

Essential Duties and Responsibilities:

  • Greet and welcome members and visitors to the credit union in a professional manner. Represent the credit union to members in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions.
  • Provide in-person and by-telephone general and specific service-related information concerning credit union products or policies.
  • May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
  • Respond to members’ requests, problems, and complaints, resolving issues, and/or directing them to the appropriate person for specific information and assistance. May handle more complex questions and problems for other Member Service Representatives.
  • Open new accounts and service existing accounts. Set up new account files, and provide members with all necessary information for membership.
  • Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
  • Process loan requests.
  • Conduct orientation interviews on credit union services and programs with each new credit union member.
  • Promote credit union products and services based on member needs that are obtained from member interviews and/or review of member’s account. Actively cross-sell products.
  • Up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by Member Services Representatives. Up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations.
  • Research accounts for deposit, withdrawal, and loan-payment discrepancies.
  • Assist members in balancing their accounts.
  • Assist members in opening individual retirement accounts.

Mortgage Loan Closer - Great Lakes Credit Union North Chicago (posted 03/02/15)

Primary Duties:
• Assemble, prepare, and verify closing documents during the completion of real estate transactions.
• Coordinate all aspects of the closing process and ensures all sales terms are met, as well as communicating with closing attorneys/closing agents to ensure timely loan closings.
• Prepare company closing instructions and documents required for closing and forwarding the closing package to closing attorney.
• Assist with answering questions and addressing inquiries from Mortgages Loan Originators, closing attorneys, title company, realtors, and credit union members.

Knowledge, Skills and Abilities:
• 3-5 years of mortgage loan closing experience required.
• Familiarity with Encompass loan processing software or similar program, as well as experience with flood certs, insurance binders, appraisals, and title policy.
• Working knowledge of Freddie Mac, Fannie Mae, FHA/VA underwriting guidelines, as well as the requirements of PMI companies and company investors.
• Must be able to meet deadlines with accuracy and attention to detail within a fast paced environment.

To apply: Complete the online application at
www.glcu.org or email your resume to recruiter@glcu.org.

Network Administrator (posted 03/03/15)
Streator Onized Credit Union, a quickly expanding financial institution has an immediate opening for a Network Administrator.  This individual will report directly to the CFO.  We are looking for a self-motivated and goal-driven person who will partner with our dynamic team to LEAD CHANGE in technology in order to provide optimal member service.    

This position is responsible for performing network administrative duties including setting up new users, assisting users with network access, and resolving connection problems.  Installs, upgrades and backs up new software.  Monitors network utilization and security systems. Provides technical support to end users, answers questions, and prepares network training sessions as needed.  Maintains activity logs and makes recommendations for new network products.  Notifies supervisor of significant problems and recurring errors in operating systems.

Essential Functions and Basic Duties:
• Grants network rights to users. Manages user network and e-mail accounts.  Adds and deletes user accounts.
• Maintains file servers.  Backs-up software, monitors account space and system usage, and upgrades software as necessary.
• Configures software for network installation and company-wide implementation. Installs and maintains network and user software.  Provides training for end users on installed and network software.
• Evaluates, tests, and recommends new software and network system updates.
• Ensures that effective security systems are in place to protect network data.  Backs up PC and file servers daily.  Stores back-up data in a secure off-site location.
• Ensures that appropriate safeguards are in place to detect computer viruses.  Scans network software as needed to detect viruses.
• Ensures Credit Union compliance with software licensing agreements.
• Troubleshoots problems with hardware and software.  Maintains an activity log of problems, analyzes data, and makes recommendations for action.
• Takes work orders and coordinates with programmers to assist users with more complex problems. Analyzes problems and provides technical assistance to solve them.  Corrects routine operating problems by entering alternative or corrected operating commands.
• Repairs or replaces dysfunctional computer parts.  Performs preventative maintenance on computer equipment. 
• Contacts vendors and arranges for upgrades, updates, patches and replacements on software and hardware products.

Qualifications:
Education/Certification
:  High school graduate with two years of additional college computer training or an equivalent combination of education, training, and experience.  Bachelor’s degree in Networking, Communications, or related field preferred.

Required Knowledge:  Knowledge of Network operations and all related computer hardware and software.  Understanding of Credit Union operations and output requirements. 

Experience Required:  At least two years’ experience with PC hardware and software configuration and network support functions.  Previous experience with financial institution a plus.

Skills/Abilities:  Strong customer service skills and willingness to assist others.  Able to communicate complex information clearly.  Attentive to detail.  Strong problem solving skills.  Able to coordinate well with other departments and personnel.  Ability to operate network server, computer tape drive and other business equipment.  Ability to network and troubleshoot printers, VOIP hardware, Vmware, Brocade (Cisco), Linux, Sonicwall, windows server.

SOCU offers an outstanding benefits package including excellent health options, 401(k) and much, much more!  Resumes, including salary history, may be submitted to:  SOCU, Attn: HR, 912 N. Shabbona, Streator, IL  61364; Fax: 815-672-4706; Apply online at www.socu.org/careers/
 
Network Administrator (posted 02/13/15)
Motorola Employees Credit Union, a growing $860 million financial institution, is seeking a Project Manager.  This individual will report directly to the Information Technology Manager.  We are looking for a self-motivated and goal-driven person, requiring only minimal direct supervision. 

Summary: This position is primarily responsible for maintaining, managing, and periodically refreshing the computing infrastructure by identifying network requirements, installing upgrades, and monitoring and tuning the network for performance and high availability. Maintains a diligent focus on securing the network environment; protects the organization’s critical data. Provides help desk support to end-users for desktop and system issues.

Essential Duties and Responsibilities:

  • Maintain network and system performance via monitoring, analysis and performance tuning; troubleshoot network performance issues including: availability, utilization, throughput, and latency; escalate issues to vendors where appropriate.
  • Plan and execute the selection, installation, configuration, and testing of equipment; adhere to network policies and procedures; establish connections and configure/maintain firewalls.
  • Maintain the WAN infrastructure by provisioning branch and vendor circuits as needed.
  • Manage the virtual environment and perform maintenance and upgrades where necessary.
  • Manage the Windows server environment, including Active Directory, Exchange Server, SQL Server, file servers, print services, etc.
  • Maintain network security through proper configuration of VPN and firewalls.
  • Maintain and enhance network security, access controls, monitoring, and documentation.
  • Upgrade the network by conferring with vendors and developing, testing, evaluating, and installing enhancements.
  • Respond to end-user support requests in a timely, efficient, and courteous manner.
  • Protect organization's value and reputation by keeping information confidential.
  • Interface with external auditors during security and controls assessments.
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience: This position requires a high school diploma or equivalent, and 2+ years of experience as a network administrator. A current CCNA, CCNP or CCNP security or equivalent experience is required. College coursework or a degree in computer science is desired. Strong networking skills required: installing, configuring, and troubleshooting network issues in a Cisco environment. Strong Windows Server and Desktop operating systems administration is required. Working knowledge of the following products and technologies is desired:  VMWare, NetApp, Fortinet, VPN technologies and their configuration/troubleshooting, Windows Server Operating Systems, DNS, DHCP, Group Policy, Active Directory, MS Exchange, and Microsoft SQL Server.

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits. Equal opportunity employer m/f.

To apply for this position, follow the
http://www.candidatelink.com/mecu.

Project Manager (posted 02/13/15)
Motorola Employees Credit Union, a growing $860 million financial institution, is seeking a Project Manager.  This individual will report directly to the Executive Vice President / Chief Information Officer.  We are looking for a self-motivated and goal-driven person, requiring only minimal direct supervision. 

Summary:
The Project Manager leads and manages project teams in the initiation, planning, execution, monitoring/controlling, and finalization of the credit union’s projects.  The individual is also responsible for identifying, analyzing, and implementing operational business process improvement opportunities that will deliver best practice programs and processes to enhance and improve the overall member experience. The individual works with stakeholders to facilitate project management methodology, develop project requirements, project definition, plans, schedule, and budget. The individual monitors progress during project execution to ensure timely completion of projects. The individual is accountable to the senior management team, the business customers and solution providers to ensure quality project outcomes for the credit union’s membership.
Essential Duties and Responsibilities:
 
Project Management:

  • Coordinates multiple strategic projects and teams simultaneously consisting of internal employees and consultants/contractors while creating a cohesive and productive work environment.
  • Develops preliminary studies of proposed projects. Identifies and clarifies business problem, client requirements, project scope, project benefits, and preliminary project cost and schedule estimates. Prepares project cost/benefit analysis.
  • Determines resources required to execute project. Works with functional supervision to influence selection of project team members. Determines the appropriate balance in the utilization of internal vs. external resources in project execution. Defines project roles, responsibilities, and performance expectations for all team members.
  • Determines level of client involvement needed. Solicits client representative for team participation, if appropriate.
  • Coordinates and prepares alternative identification and selection processes. Works with team to fully define and develop the appropriate project solution to business problem and identify key project results. Coordinates the preparation of a formal project definition document.
  • Coordinates and prepares the development of comprehensive project plans. Works with project teams in preparation of key planning documents, including Scope Definition, Work Breakdown, Structure, project control schedule, project milestone schedule, resource plan, and project budget.
  • Performs administrative work such as developing agenda, minutes and other administrative documents, Post and updates project documentation on the organizational portal page.
  • Performs a comprehensive risk analysis to ensure that potential threats to project success are identified, analyzed, and addressed through mitigation or contingency strategies.
  • Continually reviews project status. Monitors project schedules and other key planning documents to ensure successful completion of project. Evaluates and measures plan vs. actual and takes corrective action to meet or exceed project objectives.
  • Participates in issue resolution, change control management, and risk mitigation activities.
  • Considers the needs of all departments affected by the project. Ensures that a balanced approach is achieved, while primarily satisfying the overall needs of the credit union.
  • Builds and manages effective teams. Resolves interpersonal conflicts, manages performance issues in a timely manner, maintains a motivational climate, negotiates win/win solutions, and recognizes individual and team accomplishments or results.
  • Uses formal change management and change request procedures to handle variances from the project plan.
  • Ensures compliance with all legal and regulatory requirements related to the project.
  • Monitors project activities to continuously ensure alignment with company strategies, business needs and credit union philosophies. Continually measures and evaluates progress toward the achievement of the credit union’s strategic objectives.
  • Conducts regular project team meetings.
  • Works with team and client representative to establish acceptance criteria.
  • Maintains, a comprehensive, organized, and current file of important project management documentation for potential future reference.
  • Conducts a lessons learned study. Transfers key findings to appropriate credit union personnel.
  • Assumes responsibility and/or oversight of high-level, complex scheduling and reporting.
  • Provides Senior Management with accurate, timely, quality information on projects to facilitate good decision making.
  • Provides consulting service for managers, team members, and partners and influence them to properly utilize the project management tools to ensure successful implementation of projects.

Process Improvement:

  • Manages and oversees the overall work pipeline for the credit union Lean teams; maintain regular communication and interaction with all business partners.
  • Applies advanced business knowledge and knowledge of Lean methodology to drive improved quality, service, and efficiency. Drives organizational change through cross functional.
  • Collaborates with all member facing and member supporting channels to identify and help drive the permanent resolution of member impacting service issues.  Drives organizational change through cross functional teams consisting of key stakeholders from intra-departmental business units.
  • Coordinates continuous process improvements by facilitating the review of recommended enhancements, changes and/or updates.
  • Oversees and facilitates department service level agreements to ensure continuous improvement.
  • Miscellaneous duties and special projects as assigned by EVP/Chief Information Officer.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:
The position requires a 4-year college degree, preferably in information technology, accounting, finance, business administration, or a related area, or equivalent job-related experience providing the necessary knowledge, skill and abilities to successfully perform the job. The position requires a minimum of 4 years of experience in project management processes and best practices as well as experience in tracking, planning projects, and successful delivery of projects. Experience working in the information technology and/or financial industry desired.

Certificates, Licenses, Registrations:
Project Management Professional Certification (PMP) preferred. Six Sigma Green or Black Belt designation preferred.

We offer a highly competitive salary, 401K, pension, tuition reimbursement and other outstanding benefits. Equal opportunity employer m/f.

To apply for this position, follow the
http://www.candidatelink.com/mecu.

Quality Control Specialist (posted 03/03/15 - for 60 days)
This position performs quality control reviews of credit union processes specifically in relation to consumer (direct and indirect), home equity and mortgage loans. The objective is to improve document accuracy, mitigate risk, maintain adherence to critical regulatory guidelines and internal credit union policies and procedures as well as reduce errors. This position also provides quality customer service to internal and external customers. Additional duties include but not limited to assisting with pre-funding and post-funding audits of all loan products as required by management and Internal Compliance.   Please email your resume to Human Resource Manager, Gwenn Bosshardt, at
Gwenn.Bosshardt@ilcomcu.org.

Director Security/Compliance (posted 02/16/15)
The purpose of this position is to ensure that the credit union is in compliance with all applicable rules, laws and regulations. To achieve this goal this person will manage, update and oversee UIECU's compliance program; develop and implement all aspects of UIECU's loss prevention and investigation functions; oversee security systems to ensure the security systems of all UIECU locations and will be responsible for appropriate business continuity planning.

Essential Functions & Responsibilities
:

  • Delivers outstanding service to both internal and external members as defined by the service mission and promises.
  • Responsible for all managerial duties regarding direct reports (interviewing, hiring, coaching, performance reviews, OTR assessments, discipline, etc.).
  • Analyzes new and pending laws that will affect the credit union's current operations.
  • Act as UIECU's Bank Secrecy Act (BSA) officer and ensures compliance with all requirements of the BSA, OFAC and Patriot Act.
  • Responsible for the development, implementation and testing of UIECU's Business Continuity Plan.
  • Develops and periodically reviews/updates policies and procedures to ensure compliance with applicable laws and regulations. Will oversee implementation of necessary changes to policy and/or procedure.
  • Investigate cases of fraud by or against members. Acts as liaison between members, local law enforcement officers, and other employees when necessary.
  • Prepare and present periodic reports to the Board and management concerning UIECU's current record of security and compliance. Serves as liaison to the Supervisory Committee of the Board.
  • Coordinate and/or assist with all compliance or regulatory audits. This would include providing information, developing responses and implementing appropriate action items.
  • Serve on project teams to ensure compliance issues and information disclosures are address with new products and procedures.
  • Develop and implement internal controls and processes as required for position.
  • Oversee new account and new loan audit process
  • Assist in assigning security permissions on key operating systems.
  • Responsible for creating and maintaining an appropriate budget for the department.
  • Review insider accounts and counsel employees as necessary on concerns. Keep leadership informed of key areas of concern.
  • Assist with annual bond and insurance renewal.
  • Oversee vendor and contract management process.
  • Responsible for promoting UIECU involvement with the community which would include attending local security group meetings, coordinating shred events as well as facilitating security or compliance related member workshops.

Performance Measurements:

  1. Consistently meet all service standards when delivering both internal and external service.
  2. To maintain a qualified staff sufficient to meet the needs of members. Coach and develop those
    employees to achieve departmental and credit union goals.
  3. Keep management informed regarding key issues affecting security, compliance and risk management.
  4. Trains and/or works with training manager to ensure that all required staff training is conducted to ensure compliance for staff.
  5. Oversee quarterly audit of cash and negotiable instruments for all locations.
  6. Engage and complete annual BSA and assist in all regulatory audits as needed.
  7. Coordinate policy reviews with board based on Policy Review Calendar.
  8. Deliver annual board summaries for Fraud and IDFPR complaints.
  9. Maintains a thorough knowledge of credit union's product and services as well as compliance
    items (BSA/AML and OFAC) through self-study and available training and development opportunities. Must receive passing score on all required assessments. Achieve and maintain
    CUNA and any other necessary certifications for role.
  10. Maintain appropriate level of attendance and timeliness to ensure the highest level of service to
    both internal and external members. When possible, absences should be scheduled in advance.
  11. Maintain appropriate level of attendance and timeliness to ensure the highest level of service to both internal and external members. When possible, absences should be scheduled in advance.

Knowledge, Skills and Abilities:
Experience
Two years to five years of similar or related experience.
                                                                           
Education
A college degree.

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others.  Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Interested candidates should email
opportunities@uiecu.org

or mail to: Marietta H. Fernandes, PHR; Recruiter; University of Illinois Employees Credit Union; 206 E. University Ave.; Urbana, IL 61801. 

Teller (posted 03/04: valid through 03/06/15)
Teller needed in Oak Park ASAP

Position Summary
:
Perform transactional duties to serve members by receiving funds or issuing checks with a high degree of accuracy and provide exceptional member service including efficient and accurate transaction processing

Duties and Responsibilities include:

1. Answer inquiries, greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate, and efficient member service
2. Receive check / cash for deposit to accounts, verify amounts
3. Enter customer transactions such as consumer loan and other payments into computers in order to record transactions and issue computer-generated receipts
4. Promote, explain, and cross-sell other credit union products and services
5. Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers
6. Assist with end of day process, research and resolve discrepancies
7. Perform other duties as assigned

Job Requirements:
• Exceptional, friendly, upbeat, customer service skills with outgoing personality
• Willingness to grow with and assist in other areas
• Team Player - Ability to work as part of a team is essential
• Ability to effectively communicate courteous and professionally, both written and oral.
• Strong math and computer skills
• Teller experience is preferred

Hours are Monday through Friday with a salary of $10-$12/hr

Please submit your resume to rjeffries@cmfedcu.com

Tellers
(posted 03/02/15)
KCT Credit Union, a growing community credit union, is seeking Tellers for our Elgin and Aurora locations.  KCT Credit Union has locations in Aurora, Elgin and Geneva.  KCT Credit Union offers an exceptional benefit package for full time employees that include:  health, dental and vision insurance, 401k program, paid time off, flexible spending accounts, 10 paid holidays per year, life insurance, long-term disability, and long-term care insurance.

Responsibilities include but not limited to:
• Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances
• Balances each day's transactions and verifies cash totals
• Ensures that members are promptly and professionally served
• Performs Teller functions as needed

Skills and Requirements:

• Completed at least two years of high school
• Working knowledge of Teller policies and procedures.
• Basic understanding of Credit Union operations.
• Cash handling and/or previous financial institution experience
• Good communication skills
• Good math skills
• Ability to operate related computer applications and business equipment

Interested candidates please e-mail resume to: hr@kctcu.org or fax (847)741-0712 or simply complete an employment application at our website www.kctcu.org. EOE.


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