In an effort to assist our member credit unions seeking job applicants, ICUL is providing additional information about several online job resources.  First, the ICUL Job Board by CreditUnionboard.com enables employers to post jobs and search through over 135,000 industry resumes.  The Job board packages that are available offer members unlimited access to resumes and unlimited job postings capabilities.  Job seekers can post resumes and search jobs for free.  Through our partnership, ICUL members will receive an exclusive discount of up to 20 percent off on select ICUL job board packages.   To proceed to the ICUL Job Board, click here.

In addition, in order to further broaden the pool for those seeking job applicants, we have several additional suggestions, including Career One Stop, NACElink, The Illinois Job Bank and CUNA.  Click here for more information.

Branch Manager (posted 03/10/10)
Lake County, IL

Primary Duties:

• Directs operations and sales of the branch including loans, financial services, ATM’s, Investments, and Teller services.
• Achieves, and helps staff to achieve individual, branch, and credit union goals.
• Ensures security and maintenance of branch assets including property, equipment, records, cash, and negotiable instruments and maintains accurate records.
• Creates and revises job descriptions for positions within the department.
• Assigns work and reviews, observes and/or audits work as necessary to assess department and employee performance.
• Coaches employees on a regular basis to ensure they clearly understand the performance standards for their positions.
• Performs duties of a Loan Officer, Financial Service Advisor, and Teller as required.
• Creates and maintains friendly environment; promotes positive morale, and ensures prompt, courteous, and efficient service to members. 
• Develops and maintains favorable member, vendor and community relations.

Knowledge, Skills & Abilities:

• High School Diploma, GED or equivalent, supplemented with continuing education.
• Must have demonstrated supervisory experience including: staffing, training, coaching, disciplining, motivating and evaluating staff, and measuring individual and office sales performance.
• Minimum of 3 years supervisory experience in a credit union or bank.
• Thorough knowledge of the fundamentals of the financial industry including an understanding of the Federal Reserve System, the check clearing process, and the legal theory of negotiable instruments.
• Thorough knowledge of federal and state laws and regulations relating to the financial industry.
• Ability to collect, organize, and analyze information, and prepare management reports and recommendations.
• Excellent written and verbal communication skills.

Positions listed are subject to change at any time at discretion of Great Lakes Credit Union.
Successful applicant must pass criminal record and credit checks.

To be considered, please e-mail resume and cover letter, including salary requirements, to recruiter@glcu.org.

Branch Manager (posted 03/04/10)
This position requires someone who is very positive and outgoing with good communication skills. We are searching for someone who enjoys and most importantly succeeds in an aggressive sales environment. The job specifically entails:

• Matching credit union services with member needs.
• Explaining to members the advantages of credit union services.
• Establish a positive rapport with our members.
• Developing and maintaining business relationships.
• Oversee operations of our Genoa facility.

The credit union is looking for an employee with a proven track record in sales, who is not afraid to interact with the members. In addition, has the ability to connect with the members and sincerely enjoys helping others. We expect the applicant to be very goal orientated, to be results driven, and enjoy competition.

The applicant needs to be self-starter who enjoys being creative and their approach to getting things done and obtaining positive results.

The main focus will be ones attitude, approach and willingness to learn plus take a leadership role when required to do so. Prior experience in loan underwriting, secondary market mortgages and sales can be a real plus depending on ones track record.  Fluent in Spanish is preferred but not required.

ICCU offers competitive pay, benefits and incentive plan.  For consideration please send your cover letter, resume and salary history to Illinois Community Credit Union, Attn: Human Resources, 508 W State Street, Sycamore IL 60178.

Branch Manager II (posted 02/25/10)
The incumbent in this position is responsible for managing the overall operations of the assigned branch office to include member service, product sales, new member growth, business development, employee development, and facility management.  Work involves managing branch operations while identifying and acquiring new local partner relationships with midsize employers (150+ employees). The incumbent is also tasked with independently developing sales and service strategies for their assigned branch office and demonstrates a proven history of consistently achieving all branch goals.  Resources to do the job require reliance on technical knowledge of credit union policy regarding branch operations and personnel management.  General supervision is received from the Area Sales & Service Leader.  Responsibilities include:

Personnel Management: 

• Responsible for daily supervision of service center employees.
• Manages exempt/non-exempt and contract employees to include staffing and hiring to the right fit/right talent model.
• Manages employee performance to include conducting regular performance reviews and employee development plans.  Ensures on-going training.  Facilitates corrective action and/or terminations when necessary. 
• Establishes and ensures compliance with office procedures consistent with credit union policies. 

Training and Coaching: 

• Accountable for ensuring staff maintains a thorough knowledge of all credit union products, services, features and benefits to guarantee compliance and achievement of branch goals.
• Creates and monitors individual development plan for each direct report.
• Trains staff on all policies and operations at the branch office.
• Responsible for implementing and supporting employee engagement initiatives. 
• Serves as a resource to branch office employees in resolving complex member issues.
• Provides employee(s) with on going and timely feedback regarding their job performance.
• Aligns job responsibilities to individual employee talents
• Provides support at other branch locations; shares best practices with other Managers. 
• Partners with other credit union staff in organizing and attending outside events.
• Effectively collaborates with other credit union departments. 

Sales and Service: 

• Responsible for prospecting locally for new Community Partnerships and SEG opportunities.
• Conducts and coordinates local member group visits and presentations.
• Assesses partnership fit with the business.
• Organizes and participates in outside networking community events.
• Mentors others in presentation and business development skills.
• Owns all internal and external products sales and promotions.
• Consistently meets or exceeds sales performance goals and branch sales and service marketing plans.
• Acts as primary sales consultant through generating new lending opportunities by leveraging branch walk-in traffic, participating in outside networking and community events, and outbound telemarketing to new and existing members.
• Responsible for coordinating and participation in outside networking and community events.
• Independently develops strategies for achieving branch performance goals.
• Supports and partners with Area Sales and Service Leader in development of Regional strategies.
• Creates, at a minimum quarterly, local business sales and service marketing plans.
• Turns member contact into an internal promoter of ACU.
• Creates enduring and long lasting partnerships. 
• Has ability to perform all tasks at the service center.
• Processes financial transactions, opens accounts, originates loans and cross sells credit union products and services 

Requirements:
Suggested training and experience:  Completion of a Bachelor’s degree and minimum five years management experience in a credit union or banking environment; or an equivalent combination of training and experience. Previous sales experience required; demonstrates entrepreneurial behavior and the ability to close a sale and acquire new business. Must demonstrate understanding of sales principals; sales cycle and associated processes.  Must demonstrate success in developing, monitoring and evaluating comprehensive marketing plans.  Successful track record of setting, then meeting or exceeding, individual and team objectives. Demonstrates high level ability to create, customize and deliver presentations to a vast variety of audiences.  Proficiency in Microsoft Word, Outlook, and Excel preferred.  30% travel, some evenings and weekends required.

Interested candidates should contact Terri Demchinski at Alliant Credit Union: tdemchinski@alliantcreditunion.com

Call Center Representative (posted 03/10/10)
North Chicago, IL
Hours: Full Time

Primary Duties:

• Responds to member inquiries and requests by telephone, providing high quality member service concerning accounts, shares, loans and transactions.
• Takes membership requests such as opening new accounts, add/or remove joint, name change, etc.
• Maintains or exceeds established sales and service goals.   
• Provides prompt, efficient and courteous service to members.

Knowledge, Skills & Abilities:

• High School Diploma, GED or equivalent.
• Knowledge of financial products and services.
• Minimum of 6 months customer service/sales experience, preferably in a credit union or bank.
• Strong interpersonal and telephone sales skills.
• The ability to work independently, knowledge of Windows-based computer programs and demonstrated excellent customer services skills.

Positions listed are subject to change at any time at discretion of Great Lakes Credit Union.
Successful applicant must pass criminal record and credit checks.

$250 Sign On Bonus for Bilingual English/Spanish Abilities
After 6 Months of Employment

To be considered, please e-mail resume and cover letter, including salary requirements, to recruiter@glcu.org.

Collections/Credit Card Services (posted 02/22/10)
Air Line Pilots Association Federal Credit Union is looking for an candidate dedicated to providing top of the line service while using the latest technology tools available.  We believe in providing a workplace that promotes teamwork, rewards people for performance and encourages creativity and innovation.  If you embrace change, technology, growth and improvement while delivering exceptional service within the credit union philosophy and movement, then you’ve found the right place.  This individual will handle these aspects of the credit card program.

Duties and Responsibilities:

• Responsible for the issuance of new and renewal credit cards
• Assist members with questions and resolve problems while protecting the credit union from financial loss.
• Assist members in Visa disputes and frauds.
• Reviews and monitors all delinquent loans on a weekly and monthly basis.
• Initiate and receive collection phone calls on past due accounts and complete appropriate system documentation in accordance with credit union policy and objectives.
• Contacts delinquent members via mail and telephone.  Determines the reason for delinquency and evaluates each member’s financial situation and negotiates terms of repayment to bring account current.
• Reviews delinquent account records to determine which members must be contacted for collection or forward to outside attorneys. 
• Tracks and monitors all bankruptcy files and fills out all paperwork required in legal matters.
• Monitors all recoveries.  
• Provides monthly reports on all delinquent credit cards to management. 
• Performs other duties as assigned.

Requirements:

• Education- Undergraduate degree in business or communications.
• Requires knowledge of collection laws and practices in a credit card environment. 
• Must have experience with Bankruptcy law, documentation, and court proceedings.
• Experience with Microsoft Office Applications (Excel, Word and Outlook).
• Ability to work in a Windows environment.
• Ability to process multiple tasks in a specific time frame.
• Ability to resolve problems and exercise good judgment with minimum supervision.
• Must be able to interact and communicate effectively in a clear, concise manner verbally and in written form.
• Ability to work independently and maintain a strong level or self-motivation that focuses on results.

If you are interested in submitting a resume for this position, you may submit your resume and cover letter along with salary requirements via E-mail to careers@alpafcu.org or please fax your resume to Human Resources (630) 789-1438.  When attaching your resume to an e-mail, please use of one of the following formats: Adobe Acrobat PDF (.pdf) or ASCII text (.txt).

Air Line Pilots Association Federal Credit Union is an Equal Employment Opportunity Employer.  Credit and background checks required for in all positions.

Electronic Services Representative (posted 02/08/10)
Join the ISU Credit Union Team! Member satisfaction and a quality member experience are the main focus of all ISU Credit Union employees. The main responsibilities of the Electronic Services Representative will be timely processing of ACH, Debit Cards and Share Draft (checking) transactions on member accounts, the daily reconciliation of the general ledger accounts affected by those transactions, support other team members in job duties, and other special projects as assigned. Outstanding member service and attention to detail is a must. Experience with Excel and Word a plus. Interested applicants should submit an application (available on our website, www.itsmycreditunion.org ) and resume to: 1309 S. Center Street Normal, IL 61761 ISU Credit Union is an Equal Opportunity Employer.

To apply to ISU Credit Union, you must:

1. Print the employment application;
2. Complete the application;
3. Turn the application in to: ISU Credit Union, Attn: Connie Donohue, 1309 S. Center Street, Normal, IL 61761

Vice President Finance/CFO (posted 02/02/10)
NuMark Credit Union – Joliet, Illinois
Seasoned financial executive needed for this progressive Chicago area credit union.  This position will be responsible for the enhancement of the credit union’s financial position through investment portfolio management, liquidity and cash management, asset securitization, and other asset/liability management concepts.  Successful candidate must have knowledge in ALM concepts and GAP analysis.  This person must be able to supervise and direct the operation of the network system in the absence of the Chief Information Systems Officer.  Included in the operation of the network system would be an understanding of UNIX operating systems and rudimentary data interface abilities.  This individual will actively participate in the planning, organizing, directing and controlling of the financial and technological resources of the credit union along with supervising the financial staff.  Ten years experience within a financial institution is preferred along with a Bachelor’s degree.  Microsoft certification would be a plus.  Please include references when applying.  Applications may be submitted online to the Human Resources Manager at www.numarkcu.org.  NuMark Credit Union is an EOE.

Help Desk Coordinator – Temporary 6 Months (posted 02/08/10)
Great Lakes Credit Union

Primary Duties

• Primary contact for day-to-day support calls and ticket system management.
• Research problems, contact vendors, oversee repairs, and ensure timely correction.
• Create production reports, update problem logs, and communicate progress and results with requestors.
• Provide first line support for PC and server hardware, desktop software, printers, peripherals, Biometrics, logon IDs, phone, security breaches, and general network administration.
• Manage building of PCs, installing printers, and cleaning data off used equipment prior to recycling.
• Research technology (hardware, software, licensing terms, etc.) as requested and install specialty hardware and software as needed.
• Prepare and maintain accurate and definitive documentation.

Knowledge, Skills & Abilities

• HS Diploma, GED, or equivalent required
• Associates degree in Information Systems or equivalent work experience required.
• Minimum two years experience in PC support, both hardware and software required.
• Minimum one year experience in operation and maintenance of local area network required. LAN Network Admin certification a plus.
• Solid computer technology research skills.
• Working knowledge of Microsoft operating systems and applications.
• Excellent customer service skills on phone or in person.
• Solid analysis and problem solving skills.
• Excellent oral and written communication skills.

To be considered, please e-mail resume and cover letter, including salary requirements, to recruiter@glcu.org.

Investment Coordinator (posted 02/19/10)
Air Line Pilots Association Federal Credit Union has an immediate need for an experienced individual working in our investment area on a part time basis which could lead to a full time position.  Your experience with Certificate of Deposits and performing basic on-line posting and reconciliation of certificate of deposit transactions accurately is what we are seeking.

Duties and Responsibilities:

• Assist Certificate of Deposit coordinator in daily maturities and new purchases.
• Research new investments through Credit Unions yearly subscriptions.
• Verify all new purchases either through the FDIC or NCUA website to confirm active institutions.
• Process and file all internal paperwork on new purchases and match up safekeeping receipts with previous purchases.
• Account and post all incoming monthly interest checks and ACH on in-house software.

Requirements:

• Minimum of two years of accounting experience.
• Proficient with Microsoft Office Applications (Excel, Word and Outlook).
• Ability to work in a Windows environment.
• Ability to process multiple tasks in a specific time frame.
• Must be able to interact and communicate effectively by phone with a variety of individuals.
• Ability to work independently and maintain a strong level of self motivation that focuses on results.

If you are interested in submitting a resume for this position, you may submit your resume and cover letter along with salary requirements via E-mail to careers@alpafcu.org or please fax your resume to Human Resources (630) 789-1438.  When attaching your resume to an e-mail, please use of one of the following formats: Adobe Acrobat PDF (.PDF) or ASCII text (.txt).

Air Line Pilots Association Federal Credit Union is an Equal Employment Opportunity Employer.  Credit and background checks required for in all positions.

Member Relations Teller (posted 02/22/10)
Chicago Municipal Employees Credit Union is seeking a Member Relations Teller.  Responsibilities include performing routine teller transactions, including, but not limited to deposits, withdrawals, cash advances, loan payments, credit card payments, and transfers, while identifying opportunities to cross-sell.  The ideal candidate should be a High School graduate or equivalent.  Minimum 2 years teller experience and strong sales skills required.  Accurate cash handling, customer service skills and positive interpersonal skills required.  If you are interested in this employment opportunity, please email resume to careers@cmecuonline.org, fax to 312-236-0962 or mail to Chicago Municipal Employees Credit Union, 33 N. LaSalle, ste., 300, Chicago, IL 60602.

Member Services Representative (posted 03/11/10)
Part-Time –Lincolnwood, IL
First Security Credit Union –Making Members First Since 1930

First Security Credit Union is in has served the needs of its members for over 80 years!  We have a member’s first philosophy/mission that permeates everything we do.  Employees get to operate in a collaborative team atmosphere where quick implementation of ideas is a reality. Because of a recent community charter expansion, we are in need of a part-time member services representative that realizes that he/she is really the credit union to our members.  The person must be able to serve our members with a smile, go the extra “miles” with service, educate members regarding  what credit union services/products best meet their needs, process transactions with accuracy, handle a variety of tasks, and be willing to learn and act independently working two to three days a week, Tuesday and Friday to begin with some flexibility in hours.  Come and work at a credit union where you must and can make a difference.  Please e-mail resume and salary history to: Dennis A. Fisher

Senior MSA/Teller Position (posted 02/08/10)
The purpose of the Member Service Associate (MSA) is to provide members with efficient, accurate and friendly service.  To promote credit union services to members.  To perform duties assigned by the Branch Manager. Individual must have a 2 year business degree or equivalent years of professional experience in a related field with equal responsibilities.  Must demonstrate good written and verbal communication skills.  Must be proficient in credit union policies and procedures, PC usage and sales.  Must promote a positive environment, team cohesiveness, initiative, independent thinking, complex problem solving skills, stress management, and support of Branch Manager’s leadership style.

Individual must be able to efficiently and accurately conduct branch operations as directed by Branch Manager using appropriate techniques to perform duties in teller, member service, and loan areas as required. Individual must have the ability to handle the stress of high volume peak periods.  Individual must be capable of tactfully communicating with internal contacts such as: Branch Manager, Member Service Associates, and Support System Departments.  Individual must be capable of tactfully communicating with external contacts such as:  existing and potential new members, outside agencies and institutions.  Individual must have the ability to communicate in English to meet member’s needs and accurately interpret data.  Individual must possess a degree of physical mobility to be able to carry a cash drawer to his/her work area or to handle night deposits. 

Individuals may apply at our office in Danville, IL.  Resumes may be e-mailed to:  Amy Elzey at aelzey@mwafcu.org.  You may also complete an application at our office located at 210 North Gilbert Street, Danville, IL 61832.  As an Equal Opportunity Employer, MidWest America Federal Credit Union is willing to make ADA accommodations to the extent possible without adversely affecting financial control or member service.

Member Service Representative (Teller) (posted 02/22/10)
Patelco Credit Union is seeking individuals with positive attitudes who enjoy working with the public and have the demonstrated desire and ability to thrive in a challenging, fast paced work environment. We are currently looking for a FT Member Service Representative (Teller) in our Deerfield Branch

Candidates should:

• Have strong customer service skills (banking or retail experience a plus) 
• Have outstanding verbal and written communication skills 
• Have excellent computer skills MS Windows and MS Office (Word & Excel) 
• Be detail oriented, well organized, and able to multi-task 
• Be a team-player, motivated, and flexible with working hours 
• Must have High School Diploma/GED

The application process involves a series of interviews, credit check and background check.  Interested applicants should apply online at  www.patelco.org  Patelco is an EOE/ADA employer

Services Administrator (posed 02/22/10)
Alliance Financial Credit Union is seeking to fill our Services Administrator position.  This position entails a myriad of duties including but not limited to member services, all EFT processing (share drafts, ATM/Debt, VRU, home banking), share draft account support (maintain ordering drafts, maintain ATM/Debit cards), ACH origination, and SEG payroll deduction processing.  Some duties in the lending function include general loan inquiries, title processing, and closing loans with members.  Excellent customer service and an outgoing personality are needed.  Previous credit union/financial institution experience preferred.  This position is considered full-time at 35 hours per week and full benefits are offered.  Please submit a resume with salary requirements to marklenaway@alliancefinancialcu.com.

Tellers (posted 03/11/10)
Bell West Community Credit Union has full-time and part-time teller position opportunities at our Westchester and Oak Lawn offices.  Qualified candidates will have previous cash handling experience and excellent communication skills.  Please email resume to hr@bwccu.org. 

Teller (posted 03/10/10)
Multiple Locations
Hours: Part Time

Primary Duties: 

• Receives and processes member transactions.
• Cross sells GLCU products and services at every opportunity, maintaining favorable member relations.
• Creates and maintains a friendly environment and ensures prompt, efficient and courteous service to members.  

Knowledge, Skills & Abilities:

• High School Diploma, GED or equivalent.
• Must have cash handling experience, excellent customer service skills and attention to detail and accuracy.
• Ability to work with a high degree of accuracy and attention to detail.
• Excellent oral and written communication skills. 
• Bilingual Spanish/English preferred, but not required.
  

Positions listed are subject to change at any time at discretion of Great Lakes Credit Union.
Successful applicant must pass criminal record and credit check.

$250 Sign On Bonus for Bilingual English/Spanish Abilities
after 6 Months of Employment

To be considered, please e-mail resume and cover letter, including salary requirements, to recruiter@glcu.org.

Teller Position - Full-time - Skokie, IL (posted 02/02/10)
First Financial Credit Union - Proudly serving members since 1936

About us
First Financial Credit Union is proud of our tradition of stability, trust and security; we have been serving our members for more than 70 years! Our mission is to provide superior financial value with unsurpassed service - this is what sets us apart from other financial institutions.  Currently, we operate 5 branches throughout the Chicagoland area. Since our start in 1936, we have grown from providing financial services for AT&T Teletype employees, to currently serving over 9500 members, 4 communities and over 50 companies in Illinois.

First Financial Credit Union seeks a friendly, hard-working and responsible person for an immediate Full Time Teller position. Candidate must have overall excellent customer service skills. Due to the nature of this position the individual must be extremely dependable, possess interpersonal skills and be accurate. Knowledge of processing monetary transactions including but not limited to inquiries, deposits, withdrawals, payments, proper identification, and proper endorsements is also necessary. A general understanding and knowledge of Credit Union products and services is preferred but not required for consideration for this position. If interested and qualified, please send resume and salary history to HR: No phone calls please; FAX: 847-676-0819; EMAIL: jobs@firstfcu.org;  EOE 

Teller Supervisor (posted 03/10/10)
North Chicago, IL

Primary Duties:

• Directs operations and sales of the Teller Department.
• Ensures department opens for daily operations and is balanced and secured each business day.
• Ensures security and maintenance of department assets including property, equipment, records, cash, and negotiable instruments and maintains accurate records.
• Exercises discretion and independent judgment in interpreting policies and procedures, making exceptions as required.
• Assigns work and reviews, observes and/or audits work as necessary to assess department and employee performance.
• Coaches employees on a regular basis to ensure they clearly understand the performance standards for their positions and understand whether they are meeting these standards.
• Prepares and conducts employee performance reviews.
• Achieves and helps staff to achieve individual, branch, and credit union goals.
• Performs duties as may be required by tellers.
  Assists with branch operations in the absence of the Branch Manager or AVP.
• Ensures that employees remain in compliance with all applicable federal and state laws, rules, and regulations.  

Knowledge, Skills & Abilities:

• High School Diploma, GED, or equivalent.
• Minimum of 3 years experience in a bank or credit union.
• Minimum of 3 years supervisory experience including training, coaching, and correcting skills to manage performance.
• Ability to coach staff to sell and measure individual and branch sales progress.
• Ability to use sales and service skills in dealing with members, potential members, and employees.
• Advanced knowledge of financial products and services.
• Excellent written and verbal communication skills.
• Ability to work in a fast pace environment with frequent priority adjustments.
• Ability to perform responsibilities with a high degree of accuracy and attention to detail.
• Proficiency with Microsoft Word and Excel.

Positions listed are subject to change at any time at discretion of Great Lakes Credit Union.
Successful applicant must pass criminal record and credit checks.

To be considered, please e-mail resume and cover letter, including salary requirements, to recruiter@glcu.org.

Shop Talk

ATM's For Sale:  Three Diebold Cash Dispenser ATM's.  Two Diebold Opteva model 500's and one Opteva model 520.  All purchased in 2007 or 2008 and recently pulled from the field.  Machines are practically brand new.  Great opportunity to deploy top of the line at a fraction of the cost to buy new. Contact:  Debbie Lange, DuPage CU, at 1-800-323-2611, ext 3003 or email  dlange@dupagecu.com.

Coin Machine for sale: DaLaRue Mach 9, Model # 6600032.  We are asking $2,000.00 or best offer, this machine priced at about $8,000.00 brand new.  I have attached a brochure to help with questions.  Let me know if you need any additional information.  Anyone interested can contact: Jennifer Miodynski, Motorola ECU, 847.576.3557; jmiodynski@mecunet.org